Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $15.99
Clearance
The comparable value price is $19.99

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,041 reviews
  • Cons mentioned:
    Phone compatibility

    Rated 2 out of 5 stars

    The control does not work all the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set is good, does not make you nausea, it does what it suppose to do but the control the comes with it does not work most of the time. I had it to work for a second or two but after that it won't connect nor sync.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Good Product for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun product and is well worth the price. I would recommend it to someone not intensely critical of virtual reality technology. It's not the best product on the market, but for the money, it's a good unit.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 2 out of 5 stars

    Remote isn't very useable for both android and ios

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly for the remote and it doesn't work about 90% of the time. When it does, the remote has a huge lag when sending request to the device, whether it's ios or android.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one each for my mom and son. My son has a bargain basement droid phone, my mom has a more recent droid and I have an iPhone. All of the phones fit into the virtual 3D headset. We downloaded free apps to enjoy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The kids love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for both of our 10 year olds and they love reality so being close to what they are watching or playing is great! Of course we have to monitor them so they dont go wondering off and hurting themselves or someone else while having the headset on.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Awesome VR headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought this headset would have all the functions you need to have a great VR experience. Price was very low when I bought. These are good quality headset. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Christmas Gift to Son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas present for my son who had purchased a previous VR. When he received ReTrak - Utopia 360°, he didn't hide the fact that it was so much better. My son really likes it, and that's​ says it all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for VR headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seemed to have everything needed, a headset that would hold the phone, padding around the eyes, and a bluetooth remote. I had no problem with this, and recommended it to others each time it went onto Deal of the Day, or other special.

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 2 out of 5 stars

    Complicated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a hard time using this headset. Our phones didn’t fit in it well and when we did get it in the games were not that entertaining. Might be better suited for someone younger (8-10 yrs).

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 2 out of 5 stars

    Not a good VR headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is cheap made. I bought two. One worked so-so, the other could not focus. I could not insert the batteries into one remote, they popped out before you could close the cover. Returned both.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good One!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. Worth for the price I bought $2.87. I ordered a couple of pieces and best buy missed to deliver 1 of it. They said they will send me back another one and it's been more than a month I haven't received it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Superb outstanding

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb outstanding, i mean price and it's durability it's actually very sturdy I was shocked when I use this I didn't expect it this that good of a product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that this wouldn't work being that it is cheaper than most other versions but it is great! Especially for my son who only uses it every so often!!! Found lots of free videos to use with it.

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 2 out of 5 stars

    Good price, not great quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought on sale good price but it is cheap material and the app didn’t not work with the Bluetooth ... so not great if you are into 3D VR then this is not the one you want!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 2 out of 5 stars

    Not particularly great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first VR headset but I was very disappointed in the quality. It was very cheap and cost me only 7.99 but the controller did not work and was difficult to control or see anything.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent VR especially for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This VR is durable, has a great head strap and is comfortable to wear. After basic set up is works great! Much fun! The clips that hold on the phone are flimsy, we will see how long they last.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter received this as a gift and although it's pretty cool, I think the picture quality isn't that great, Using it with my iPhone. Plus I don't know if this is related to this product in general or all VR's but my phone gets really hot in a short time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 5 out of 5 stars

    worked as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great but the phone you use has to have gryos on it or the picture will not move correctly. If you have a large phone it may not fit in the lid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jose review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good item but it was not that sturdy and broke where you place your phone but it was good for 10 dollar if you going to buy this be careful with it being it breaks very easily.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 1 out of 5 stars

    not what we thought it would be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this for my son and returned it within the week. The remote did not work. We made sure the switch was on the correct ios and nothing. This would be ok if the headset itself would have a button that could click the screen, but it doesn't. I'm not sure if the other model has it either.... which makes absolutely no sense because you have to open up the VR set and take out the phone to click the screen. His foam "cardboard" model and the viewmaster worked better than this. We were looking for an inexpensive VR with head strap that was better than cardboard. This was not it.

    No, I would not recommend this to a friend
Sponsored