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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,041 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of fun !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my two nephews and they loved it! It kept them busy most of Christmas day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ReTrak - Utopia 360 VR Headset w/ Bluetoothk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two for Christmas gifts, so far haven't heard what the children think of them...I'm sure they're having fun.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasnt the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as my first vr setup. Safe to say its not for me. Its an ok product not the best but also not the worst.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i have used other VRs, this was not really good. But the price is low so you get what you pay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    mildly entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay, I think after a few times using it you will lose interest in this product. It gets boring real fast

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price. Perfect gift for a teen. I purchased 2

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 2 out of 5 stars

    Good for smaller kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 8 year old loves it, it's not enough for our older children though. Too limited for them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bought open box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought cheap. Good for the money. Didnt use much in the end

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unable to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the andoid/iPhone option didn't work. the phone keeps turning off because of bad design. didn't get to use it even once.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves it will be a good Christmas gift for anyone that would like it for a family member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VR for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool. Fun to use! The entire family loves to use.

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 2 out of 5 stars

    Okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was okay for the price. Just doesn’t work with iPhone very well.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 5 out of 5 stars

    Money's worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, and is worth more than I paid. Fast shipping too!

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 2 out of 5 stars

    Not too great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller doesn't work and there not a lot of apps available.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 1 out of 5 stars

    Don't Go Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is kinda sucky. I'm not too upset though because I caught it on sale. It gives you an idea of what VR is and could be, but I'd pass on this product. My buddy's cardboard one works a lot better! The remote that comes with it is pretty much useless. You also have to remove your phone each time to select or navigate medias.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first VR experience and it was just ok. I would suggest one that may cost a little more. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    vr headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This virtual reality headset is nice. I like the bluetooth controller the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better quality than what it is. The video is not as "cool" as we assumed. It is good for my 7yr old but not an adult

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for the price! Make sure to read the manual before using.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT WORKS. not the best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price, not a bad product. i watched some short VR videos on it and it wasn't bad.

    I would recommend this to a friend
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