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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,041 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Phone compatibility

    Rated 4 out of 5 stars

    Good Device for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is definitely worth the price. Drawback is getting newer phones to sit right in the holder. If you have the patience to set it right, definitely worth the time and cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried others and some didn’t fit on my head correctly because of the straps, but these fit perfectly. I was having a hard time with the control, but after pressing different buttons it worked. For my first VR, I thought it was amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 2 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty shotty workmanship, and can't get things to focus well. Doesn't work with samsung S8+ as well as claimed. Minimal app support. Save your money, pay a bit more, and get something better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Controller

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is awesome headset, but my controller doesn’t work although you can use the device without a controller

    I would recommend this to a friend
  • Pros mentioned:
    Vr
    Cons mentioned:
    Phone compatibility

    Rated 3 out of 5 stars

    Nice product but......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the vr headset for my son for Christmas. The headset works great but could never get the controller to work. Tried it on iPhone 6&7 same results. Overall the headset is really good

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 2 out of 5 stars

    The kids kinda liked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works ok. Bluetooth controller turns on and off... no trigger button which a lot of game apps require and haven’t found an app that it works with yet, even in the Utopia 360 suggested apps section on their website.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Vr

    Rated 4 out of 5 stars

    Good intro virtual reality headset for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item on sale for 1/2 price. It was a good virtual reality headset for the price. Easy to use even for beginners. My niece was really excite when she got it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price to test out VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted to try out VR headsets but didn't want to spend hundreds of dollars. I purchased this for under $20.00 and it wokrs GREAT. I just down load free games on my phone or watch VR on Youtube. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Virtual reality
    Cons mentioned:
    Phone compatibility

    Rated 4 out of 5 stars

    Good for first VR for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good starter Virtual Reality headset for kids or beginners. It's really limited by what's available in IOS vs android.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Vr

    Rated 4 out of 5 stars

    Good starter VR kit but that's all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small VR device for phones. Rarely use it. Good starter VR kit but that's all. Not bad for the price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This VR headset is pretty decent for the price. I like the added handheld controller, while its very basic compared to the expensive sets, its fine for the free apps and games. The adjustable viewing distance with the control knobs on the headset itself are a plus.

    I would recommend this to a friend
  • Cons mentioned:
    Controller, Fit

    Rated 3 out of 5 stars

    Good headset. Confusing remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is pretty good for the money, even though it doesn't fit while using eye glasses. The remote is very confusing to use.... still trying to figure it out...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't suit for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a good buy for someone who is new to VR and understand what you get from a VR device. Before I bought this product, I didn't even know what VR is capable of. As i wear eye glass, my eyes were straining too much using this product continuously.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for The price paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for X-mas 2016. She used it for about a week and lost interest. No idea where it is now but when I find it I'll use it for the younger kids. Not a bad item for the price just wish my high school-er would have enjoyed it more.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Phone compatibility

    Rated 3 out of 5 stars

    Just Average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad device for the money paid. It arrived missing the outer cover and my motoZ3 just barely fits in the holder.

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 3 out of 5 stars

    Not bad to try out VR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology that's available is amazing these days. Virtual reality is one hot topic. These glasses do the job for the curiosity seekers. Don't expect them to blow you away by any means. They are an entry level product for sure

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Vr

    Rated 4 out of 5 stars

    Good Virtual Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first virtual reality headset and it work amazing. The best match price take this to another level

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works decent enough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset at a very good price. It comes with a functional Bluetooth controller that is supported in some games. The headset itself is comfortable and easy to adjust. I did have a few issues with focus but with some tinkering made the visuals clear. Overall this headset is recommended if you can find it at $20 or cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    a good, low-price VR viewer to work with ur phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. There aren't really that many VR apps out there, so don't get too excited, but for the ones that there are, this works pretty well. Unlike some of the less structurally sound versions, this one is solid plastic with a strap that both goes around your head, and over the top of it, securing it pretty well, despite all the weight up near your face. I have an iPhone 7 and it fits pretty well. a good, low-price VR viewer to work with your phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great VR headset for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This VR headset is doing better than what we paid for. Good for a beginners and kids will really love this VR. I am really surprised with the quality picture while watching YouTube video. Overall best value for money.

    I would recommend this to a friend
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