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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,041 reviews
  • Rated 4 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than expected (my benchmark was google cardboard). Would recommend this to my friends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return because of missing piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this VR was great for the price as I didn't want to spend hundreds for the Occulus. My son was very surprised Xmas morning when he saw it and was excited to use right away. Quality of videos was a little blurry which caused him to have some motion sickness after 30 min. or so. Ended up having to return the entire set as the headset itself was missing a piece.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the purpose and price. My son (7) loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than more expensive headset. Haven't used the controller yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive vr viewer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was purchased for a gift and was a lot he fun checking out vr Googles and what vr was all a about

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright to Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is ok, I'm really not feeling the quality of this merchandise due to the limited apps.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    VR is not really for . To confining with the googl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VR not my thing. You don’t really feel that much a part of what you’re watching

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of depends on your phone quality. Fits well, sound comes from phone, works okay, but not blown away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not all that it boasts of. It is fine as an introductory gift for middle schoolers or early teens-

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great virtual reality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is awesome. I would recommend it more for children

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not say bad at this price, but useless actually, I have no idea why I buy it...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 2 out of 5 stars

    Controller doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller doesn't work, not what we thought it was used for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average VR Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average VR set, but for the money you probably shouldn't expect too much. VR Remote did not work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great vr package for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my son and myself to use on long trips or with friends. games are simply and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a big fan of virtual reality so I don’t think I know how to use it that well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beginners choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in deal for 5 bucks, used only one time. Not that useful. Ok to start with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Too much fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The goggles were a great hit at Christmas. Who knew you could take a trip without leaving the couch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to try the virtual reality that I heard about, couldn't get used to it.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    This was worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many things wrong with this product I don't know where to start. I guess I can sum it up as follows: the tech is just way too new. And if you wear glasses, unless they are extremely slim frames, this product will not fit your face and may damage your glasses as it almost did mine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used the vr device a few times but I haven't had any issues with it yet

    I would recommend this to a friend
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