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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,041 reviews
  • Rated 4 out of 5 stars

    Nice but now using earpods for answering phone cal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great but now use earpods to answer my phone calls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    uncomfortable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it cheap but it gets uncomfortable after some time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One hit wonder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience for the very first time. Used it for about 2 hours, but haven't picked it up since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok ok product.. depends on the price/offer of the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son did not like this VR headset he wear glasses and couldn't get a clear picture. Item returned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Simple VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased inexpensive vr for my 7 yr old grandson who enjoys the basic experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kids liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids. They used it for awhile and then set it aside. They enjoyed it for awhile

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but it was difficult for me to work with. I did not like the way it needed to be adjusred.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good and working very nice. really recommend for friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my children. They enjoy these headset. U have to use your phone they seem to love it.

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 2 out of 5 stars

    So-So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but controller won’t work no matter what I do.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and Easy to Use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple design and comfortable fit make this device great for those first getting into VR!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Retrak - Utopia 360° Virtual Reality Headset With

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of the Retrak - Utopia 360° Virtual Reality Headset With Bluetooth Controller was just ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Retrac utopia

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but Not that great. Never used after the first time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money the quality and games are bad I got it on sale I wish I would have same my money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice vr goggles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice entry level goggle. Purchased for my son for Christmas and the whole family loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serve the purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have used them for flying my drone so far. Havn't had a chance to play with them other wise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice inexpensive VR headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well and was easy to use. Saw other versions that were roughly the same price other places

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for someone else;, I've heard nothing but raves about how fun it is!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and inexpensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a couple for older and younger kids, fun for all ages. A good buy !

    I would recommend this to a friend
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