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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,041 reviews
  • Rated 4 out of 5 stars

    Decent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's a good product, and even comes with a bluetooth controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A CHRISTmas gift we all got to play with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we bought these for our teenage grandson, we all had to try them out! They were one of the gifts that everyone, young and old, enjoyed. You use your smartphone and apps, and in seconds you are riding a roller coaster or walking through a dinosaur inhabited prehistoric place, among other virtual realities.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok. Instructions not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but finding videos is a problem and the problem instructions are vague.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was only used a little bit before being stored as a paper weight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this gadget is not worth the money! Very poor in performance!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it was not that great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is just ok product, quality of the product is not good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ReTrak Utopia 360° Virtual Reality Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just average item not so good but for kids it's ok!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little hard to figure out in beginning.afrr that worked pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems like great GPS mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it should hold GPS very well. Some concern about adhering to dash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of fun the experience is awesome would definitely recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great virtual reality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great 360 virtual experience. Both of my son's loved it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good gift for kids. Not very well made. It is a good toy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VR headset with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this VR came with remote. So much fun to play the VR games with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the technology needs to get a bit better before I will buy another set.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for my daughter and she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it ! Good sale price. Still trying to figure it out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay but nothing to write home about. Ended up returningng it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but their are cheaper be sets that do the same job for much cheaper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So much fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun. Hard to use with a case on your phone, but still fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sent as gifts

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nieces liked these sent them as birthday gifts.

    I would recommend this to a friend
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