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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,041 reviews
  • Rated 3 out of 5 stars

    Not bad for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something fun to play with for the price but not easy to setup with iPhone apps

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i just used it once and it works fine and the price is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a good start on watching virtual reality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a grandson. He lives in San Diego and loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not very good average product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very good average product, bought it for a gift..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hoping to use it very sound, only tested but no ex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and can't wait to use it more extensively

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great virtual reality headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it works for iPhone and Android

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good VR quality Product Is okay Easily fits in iphone6

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a Gift and BOY WAS IT A HIT.... Family had Hours of Fun

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    360

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset with controller is just for kicks only

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My son loves it, and that's what really matters.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I little more directions on how to use it would've been great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I gave this as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift, I never tried the item and I never heard how it worked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the price. But below to midrange quality.

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld controller wouldn't connect to the bluetooth, no matter how many times we tried, and there were no instructions in the box (although the outside of the box said to refer to the instructions that were supposed to be included).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good fpr the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with s10+, little hard to attach though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I’d buy again. Broke the first day, nice presentation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Entry level vr experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Comfortable. Nice padding. Good adjustable straps

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what we expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 d rollercoaster gave my daughter headaches Better units out there

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great VR for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that there's a lot of compatible vr apps For this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very low. It's hard to focus. You also have to take your case

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have it but there are other VR headset better than this

    I would recommend this to a friend
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