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Customer Ratings & Reviews

Your price for this item is $15.99
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The comparable value price is $19.99

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,041 reviews
  • Rated 5 out of 5 stars

    This gift was a hit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on a deal of the day and with remote to boot. I gave this to my grandson for a gift and he loved it. He let me look through to watch a roller coaster video and look around. It was a fabulous trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ReTrak - Utopia 360° Virtual Reality Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased several as holiday gifts and kept one for myself and I love it very much. I watch lots of videos on the set and would purchase again for other family and friends as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote Ha!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because the remote was too small and cheap and the clarity when compared to the other item purchased wasn't even in the ball game. (Not even at that price.) Ditch the remote and increase the clarity.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke in the first 5 min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spring loaded part that holds the phone in place broke. So the phone would not position itself inside that device properly. Seemed to work ok, but then again i have never tried a more expensive one before either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to grab it with stand online price from best buy as they gave a deal. It is always good to purchased from them as I had better chance of return it if I'm not satisfied. But this worked well for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is shoddy and doesn't project the video well. The display is split and the 2 sides doesn't meet well in the middle. The middle of the video is not visible on either side. For the cost, it is very cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is great for Kids of all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally got thes for our 13 year old son and my 15 year old daughter but I believe that I and my wife will have to, uh, borrow them the next time we spend an evening with friends. Really a terrific concept!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this headset. It is one of most comfortable of any I have tried. What makes this such a great buy is the Bluetooth controller which makes using the headset even easier and more fun.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Blurry, disappointing, we had trouble focusing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the 360 degree view was fun to see, unfortunately the dial on top needed to move just a bit further to attain vision that didn't give us all a headache. Blurry and difficult to watch more than a few minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome VRs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the VR glasses. They are awesome when using Google Expedition. My school bought a set of 30 to use in the classroom. My students are able to travel all over the world with the VR glasses.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 1 out of 5 stars

    Bad unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is trash. Remote doesn’t work, getting your phone to fit is a nightmare. This shouldn’t be sold anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I used it felt like it was going to break. The button on top was misaligned so it didn't work properly. A pain to install the phone in the goggles.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 1 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got used item. Came long hair inside item as bonus. It did not met basic expectation. Remote either did not worked or hard to use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    Didn't like at all, low quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is super low. Pieces didn't actuate (move) we'll. Remote was defective. View was incomplete, seemed unreal. Just all around not a good experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clearance Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these up on clearance for very cheap. They do the job. Cheap VR goggles are a dime a dozen, but this comes with a bluetooth controller so has even more value.

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low budget and doesn't work. Extremely disappointed. We tried this with a couple different phones but useless. Don't waste your money, they are not there yet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for 4.99 and well it's pretty much only good as a prop. the remote doesn't work. Save your 5 bucks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could be much better, but cheap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for very low price and glad I did. Has a lot of problems, too many to count. It is useful to use a little at a time to minimize eye strain.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 1 out of 5 stars

    Won't work with any phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't work at all with a Samsung J7 and only partially works with my I-phone 6.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Haven't Quite Figured it Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't quite figured out out how to get this thing going yet. Several ways to play, but requires a lot of downloads and space on your device. Some games require additional purchases. Not impressed.

    No, I would not recommend this to a friend