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Customer Ratings & Reviews

Your price for this item is $15.99
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The comparable value price is $19.99

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,041 reviews
  • Rated 5 out of 5 stars

    Great for kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas gift for my daughter. She's only used it a few times but she seems to really like it and it works with her iPod touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant beat at 3.99

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works...very similar to google cardbox. got it on sale at 3.99 and no complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product tons of fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this!!! My only regret was only buying one. So much fun so many free apps to use with it. Its great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing for my remote control drone car thing and it’s awesome. I use it to play hide and seek so I can see what the camera sees

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas and it doesn't work with his cell phone. Hope I am able to take it back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 1 out of 5 stars

    Didn't work for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would not work with my Android phone so I returned it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 1 out of 5 stars

    Not for iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claims to work with iPhone. Does not work well at all. Poor VR experience. Works much better with Samsung phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it didn't work with the Oculus store, not many games, and didn't fit with my phone properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ReTrak - Utopia 360° Virtual Reality Headset with Bluetooth Controller - Black Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard to resist for an inexpensive gift. I've bought these twice this year. Hope to flip some during the holidays.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for $15 on a deal of the day, not even worth that. It's cheap plastic that doesn't adjust/focus well. It's not comfortable AT ALL on your face. The "action button" doesn't work (at least not for me on my iPhone 7). Haven't been able to find any decent apps to use with it. This was my first VR purchase... clearly this is what you get on the cheap. If you want VR, probably best to actually spend some money on it. This is terrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Android Cardboard Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset. I bought it on an impulse because it was so cheap. I paid $30 for it. I used my Samsung Note 5 with it and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal VR headgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable VR headgear that can hold any phone within certain size restraints. Great for iPhone users.

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility

    Rated 1 out of 5 stars

    Don't purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my iPhone 6 and Best Buy would not let me return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ReTrak - Utopia 360° Virtual Reality Headset with Bluetooth Controller - Black - Good Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lens

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these but had to return them, because it made me dizzie. No issues with product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good if you wear glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not good if you wear glasses. There is not enogh direction to understand how to use this item to get the best picture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So great to be able to do stuff in 3D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never though I would be okay watching movies or playing games on my phone in 3D. But it is wonderful and the clarity is great! I love them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nobody like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for someone as a Christmas gift. Visited them two months later and saw it on their desk unopened. I guess they didn't like it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic and functional. It does What it says. I just want aware the fun doesn't last very long. Its cool but not for long.

    No, I would not recommend this to a friend