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Customer Ratings & Reviews

Your price for this item is $15.99
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The comparable value price is $19.99

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,041 reviews
  • Rated 2 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work right with my sons phone. It is vert cheaply made. The only positive is it wasnt very much

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 1 out of 5 stars

    Hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it home, just a new version of the old view master. Remotes do not work at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Retrak Utopia 360° Virtual Reality Headset is comfortable and really just does a great job. Set up is a breeze.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cannot be used with glasses!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wear glasses, DO NOT buy this. Phone holder keeps pushing the buttons. Very very hard to get it in place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I really love our VR Headsets. The remote is so convenient. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works with my note8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got a note8 and got this product because it was one of the only headsets that would fit the screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Affordable, spend more on better headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was a joke, mine sounded like something was loose inside? the headset is comfortable and is adjustable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Neat unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a friend's kid as a present. Not sure how they like it but so far, I like the style.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wasn't what I expected in this VR set. No apps worked for the setup.There is No reason to buy and waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best price and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky I saw the shelf almost empty only one left and tri it at home it works better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pair of glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a gift and they work really well, not as pricey as some of the others and they come with a remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because doesn't work well with someone with glasses. Returned

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a hit...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother got this for Christmas and has used it a total of one time. I just missed the mark on the audience.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    Can only use with certain apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store. Remote didn't work and can only use specific virtual game ap

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lowest price for VR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have nice viewing experience. I am using with Samsung Galaxy s10+ and works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids LOVE it! They like how real it looks when they're playing games and watching movies.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as part of clearance.. Since it doesnt even serve the basic need returned it..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an inexpensive alternative to the Samsung Gear VR system....I got what I paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this reality set for my children. They play their games non-stop. What a great gift to give.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, super fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up, attached firmly with head straps. Lots of apps to choose from and really fun to use!

    I would recommend this to a friend