48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Angle. ReTrak - Utopia 360° Virtual Reality Headset with Bluetooth Controller - Black.
  • Left. ReTrak - Utopia 360° Virtual Reality Headset with Bluetooth Controller - Black.
  • Alt View 11. ReTrak - Utopia 360° Virtual Reality Headset with Bluetooth Controller - Black.
  • Alt View 12. ReTrak - Utopia 360° Virtual Reality Headset with Bluetooth Controller - Black.
  • Alt View 13. ReTrak - Utopia 360° Virtual Reality Headset with Bluetooth Controller - Black.
  • Alt View 14. ReTrak - Utopia 360° Virtual Reality Headset with Bluetooth Controller - Black.
  • Features of ReTrak Utopia 360° Virtual Reality Headsets video 0 minutes 42 seconds
  • Experience ReTrak Utopia Virtual Reality Headsets video 0 minutes 32 seconds

ReTrak - Utopia 360° Virtual Reality Headset with Bluetooth Controller - Black

Model:
ETVRC
SKU:
5449600
Highly rated by customers for:
Your price for this item is $15.99
Clearance
The comparable value price is $19.99

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,041 reviews

  • Good pick up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit for the price. Just as good as the Samsung vr...even comes with a remote to navigate

    I would recommend this to a friend

  • Great for children and teens!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this she wont put it down she downloaded some free apps and plays for hours

    I would recommend this to a friend

  • If you wear glasses this is not for you

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok if you don’t wear glasses. Doesn’t work well for me.

    No, I would not recommend this to a friend

  • Awesome head set!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it! He said it is like you are really inside the game!

    I would recommend this to a friend

  • what a deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the grand kids and they love them. Very entertaining, at a low sale price

    I would recommend this to a friend

  • Great for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of these for my god children Christmas gift and they love them. Well done god mother

    I would recommend this to a friend

  • Mcw1

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent inexpensive virtual reality viewer for an Adult.

    I would recommend this to a friend

  • My daughter really likes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really better than the first one I purchased because it comes with a remote

    I would recommend this to a friend

  • ReTrak Utopia 360 Virtual Reality Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the low cost of this unit it was well worth the money and having a great time with it everyday.

    I would recommend this to a friend

  • Boring

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not really in this type of tech yet but for the taste on this gadget, I'm not wow by it.

    No, I would not recommend this to a friend

  • It's cool, but the moving parts are flimsy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First day I used it, I broke one of the spring loaded hinges to hold my phone. Not really made to last.

    No, I would not recommend this to a friend

  • Returned this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product as my grandson didn't like it. Purchased another one priced a little higher.

    No, I would not recommend this to a friend

  • Not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work well, the display was not clear, seemed to be an issue with the lens.

    No, I would not recommend this to a friend

  • cheap product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with my purchase, remote controller never worked properly

    No, I would not recommend this to a friend

  • Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my kids for Christmas! Very fun and exciting.

    I would recommend this to a friend

  • Awesome VR headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome product to use with mobile. I would recommend

    I would recommend this to a friend

  • Does ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does what it is supposed to. The first one we got didn't work but best buy exchanged it.

    I would recommend this to a friend

  • Average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is average and not so good. I bought it because it is in a deal.

    No, I would not recommend this to a friend

  • 1st VR headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my 16 grandson. He loves it. I believe this to be great for first time user.

    I would recommend this to a friend

  • This sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is not worth the buy. Maybe it will be better when more games and activities are available

    No, I would not recommend this to a friend
Page 80, Showing 1,581-1,600 of 2,041 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.