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Customer Ratings & Reviews

Your price for this item is $15.99
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The comparable value price is $19.99

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,041 reviews
  • Rated 1 out of 5 stars

    Terrible Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee in the store recommended these, but clearly wasn't sure what he was talking about. Save up more money and get something nicer and more user friendly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply made and could not focus in enough to make both images merge into one. One of the worse things I have bought in a long time. I took them back the next day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally a disappointment. Returned for refind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not perform as advertised. Bought two for grandchildren for Christmas but returned them after receiving them because they did not perform as advertised!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sucks, instructions in diferent language

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i try to pair with my phone, but it only comes in a diferent language and my iphone never recognized it , never find it to pair, , sucks products, ,do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well. Needs tape for phone to stay in holder and overall is a very cheaply designed device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions say to use Google Cardboard app. But then Google cardboard app does not work with the controller. So the device is worthless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    quality is poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it lags and the image is not so clear. I'm using an iPhone 6. It was cheap but I did expect a little better experience even for this amount of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    low price low quality low expectation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not actually a VR. As I said low price low quality low expectation. If you want real VR, you need to spend money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother, this is an example of getting what you pay for. Take the extra money and buy one that’s tag justifies its quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money No Matter How Cheap This Is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 100% total trash. Save your money. I bought this as a gag gift andonly paid $1.99. Its not even worth that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON'T BUY IT!!! Very cheaply made and the VR got me and my kids sick from the motion. If you really want to go full VR, wait for HTC or Oculus.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Double view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how I change the settings I had to close one eye to not see double

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a recommended buy. Very bucky headset without flexibility. Unable to control phone setringa through the bluetooth option.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Troubling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was difficult. The q code in the instructions did not match the goggles. As such we were not able to set up the unit. Had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this product for my iPhone and i must say that its garbage. quality is not the best and the features never work when i try it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very poor quality.. mobile holders broke on day1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just opened and try to keep my mobile in the holder and holder tray broke. The quality is very poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted it. It was inexpensive so I decided to buy it for him. I guess you get what you pay for it because it doesn't work great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't Buy these. Threw them away within a week. They are very poor quality and kept breaking. Very disappointed and a waste of money/

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a deal under $5 but never used after the day I opened. Doesn’t looks good, cheap product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the seven dollar price. It does nothing amazing. If you want to quality get a top of the line one.

    I would recommend this to a friend