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Customer Ratings & Reviews

Your price for this item is $15.99
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The comparable value price is $19.99

Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Utopia 360° Virtual Reality Headset's price and the virtual reality experience it provides, also noting its ease of use. However, negative feedback frequently cites issues with phone compatibility and controller functionality, with some users also reporting problems with the remote and headset fit. Many found the VR experience enjoyable for the price. The headset's compatibility with various phone models appears to be a significant concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,041 reviews
  • Rated 1 out of 5 stars

    Blah

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this was practically free, did not work at all. Stay away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst middle bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the phone is mounted the center bar becomes as a hurdle to watch the video.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst things I've ever bought. I would not even give it one star but it said that I had to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This virtual reality not as good as other virtual reality out there. I’m regret buy this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly constructed, remote didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use this item. Remote wouldn't pair with my Samsung S6 edge plus. Wouldn't recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thought my son would use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nine year old for Christmas and I’ve only seen him play wii this once.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's hard to use and find vr apps to get it to wor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to use and hard to find apps our son likes. We'll be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, material is very bad and lens also is not good. Not recommended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a waste of time to buy. Does not work. It is hard to figure out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was difficult to use and made me dizzy. Not any good things to watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    U got what u pay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Infact that this not good as I supposed, easy to break at the hold case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Never worked from the day it was purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product and remote never worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worst product i ever experienced ehich i have bought from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was poorly crafted and was not easy to use. I do not think it ever worked properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad one. not a good quality. not as expected!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt worth ur money buy a burger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work and super bad quality I’d rather buy a burger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A regretted purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 12 year old grandson, but broke after only one day. A big disappointment!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the product to work was more difficult than expected. Once working, the impact was minimal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bad. It is literal trash I'm surprised they didn't find it in the trash and decided to sell it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken on arrival. Would not recommend this to anyone, even for just $3.

    No, I would not recommend this to a friend