Customer Ratings & Reviews

From his birth in Bethlehem to his death and eventual resurrection, the life of Jesus Christ (Max von Sydow) is given the all-star treatment in this epic retelling. I gave this as a gift.

It was an easy process to have our washer replaced. The unit had a cosmetic flaw when they delivered it. The guys who delivered it were very efficient.

Delivered an item that did not work. When my new item was delivered they were able to pack and take the old items that did not work away with no problem

I purchased a product and the color did not go with my decor. I had no problem with the return which was taken and a replacement given.

returned defective fridge that was located on second floor. the team was very professional and had no problem carrying the huge thing down the stairs

Pick up was great the drivers were awesome. Let me keep the one product until the other was there. It went smooth and they were on time.

My door gadget on my refrigerator was coming out every time I opened it. So best buy was great they came out and put a new door on my refrigerator.

Customer Service is essential and Best Buy has over delivery on my expectations on how easy has been to schedule a return.

we always buy from best buy because they are the best at what they do we have gotten several things from them and they stand by their word

BestBuy handled picking up the Samsung Front Load washer that we had to swap out for another due to warranty issues. They were great.

I had to return a range hood that was too big. It was simple and no hassle. There was a fee associated with the return as they had to come pick it up

Delivery driver and helper were on time as promised and kept me apprised as they were on the way to my house which is about a 2 hour one way Trip.

When the guys reversed the door on the refrigerator we purchased, it did not close properly. They returned and the delivered a replacement.

The guys came to pick up a washer and dryer I no longer needed. They were very professional and made sure to not damage any of my walls or trim.

They did a decent job. They were efficient. I would definitely recommend this service if you need to return an appliance.

We returned the machines which were either defective or not what we ordered and they were returned to Best Buy without any trouble on our part.

This process is real simple at Best Buy. There is no hassle when returning and everything was smooth when my service reps were there to assist.

As soon as the box was opened Best Buy was ready to return and send another one. Very satisfied with the service. The order was made right.

My issue is the Best Buy customer Service. They are horrible!!! I bought several products but never had to return. It was a nightmare !! Not Best Buy sales representative in store.

We had to return a large appliance and Best Buy made it hassle free! Often, stores make you jump through hoops but not Best Buy!