Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 804 reviews
(804 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Refrigerator return
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to hsave my new fridge picked up and replasced with new one. Went smooth and quick.
I would recommend this to a friendRated 5 out of 5 stars
Easy fix
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy always seems to come to the plate when needed- made this an easy fix
I would recommend this to a friendRated 5 out of 5 stars
Delivery team
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and professional, cleaned up area before leaving!
I would recommend this to a friendRated 5 out of 5 stars
Return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return went smoothly with no problems and best buy was great about the whole thing! Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had any problems with returns at Best buy as long as you have all the paperwork.
I would recommend this to a friendRated 4 out of 5 stars
timely & clean
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.handy to have qualified people connected to the BB installation experience, not the case with their competitors
I would recommend this to a friendRated 5 out of 5 stars
Delivery Perfect With Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always use Geek Squad and would not consider not using them because are well worth the money spent....Best Crews Ever.
I would recommend this to a friendRated 5 out of 5 stars
Made good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was damaged and they took it back, no questions asked.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were great. They let me know when they were on their way and when they arrived
I would recommend this to a friendRated 5 out of 5 stars
Team was very helpful adjusting to our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy team was attentive to our needs and adjusting schedules to match our needs
I would recommend this to a friendRated 5 out of 5 stars
They took the item back and made it right.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was damaged so I had to return it. With the protection plan there was no issues.
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Also a great process. Team swapped out products timely, safely, and cleanly.
I would recommend this to a friendRated 5 out of 5 stars
We had a return delivered
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an issue with a product that was delivered and Best Buy took care of us!
I would recommend this to a friendRated 5 out of 5 stars
Gift Return
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift, had to return due to not needed, for the price its great
I would recommend this to a friendRated 5 out of 5 stars
thanks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little problem and they came to pick up right away .. they are special
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How convenient for Geek Squad to return during my exchange / upgrade of 4K TVs.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a pleasure having the installers come help. Professional and courteous.
I would recommend this to a friendRated 5 out of 5 stars
RETURN DELIVERY
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RETURN DELIVERY is really good with BB and i would recommend to my friends.
I would recommend this to a friendRated 5 out of 5 stars
Return
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The return service was outstanding! The employees were very courteous.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a dent in the range so we called the GS Team and it was replaced.
I would recommend this to a friend