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Customer Ratings & Reviews

SKU:
8519187

Customer reviews

Rating 4.6 out of 5 stars with 804 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 804 reviews
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job with my return. The guys came back earlier than expected which was good. Overall good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad this service was provided because I would not be able to return the product myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    returns

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers of geek squad removed all of the returning appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    receiver died

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new receiver would stop having any sound come out, while on. BB replaced with a new receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the original fridge and they were prompt on getting it resolved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered our gas range in the time frame they said they would. The product was delivered without damage. They are professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returns are not as painful as other stores but Best Buy try’s to make it as easy as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous drivers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up our damaged stove and replaced it with new one. Gave us plenty of time to inspect it"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Best Buy Delivery & Installation 90%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with Best Buy Delivery & Installation 90% of the time. Wish they had the same quality service in store management!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good service. Came as scheduled and Peale were nice. Thanks you for coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with return . Excellent group at Best Buy. Will recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time to pick items up. Friendly service! Made the experience seem less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contacted about the time window to expect my items(free delivery). The delivery men were courteous and installed my appliances exactly how I wanted them to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return delivery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy return from best buy on a large tv that required being picked up by best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery as excepted, except that they installed flimsy rubber hoses and not the stainless steel hoses I paid for. Called customer service to correct the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding replacement and repair. I am so happy I got the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns are made easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish all stores would make it as easy as Best Buy when it comes to product returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A product needed to be replaced and it was very easily done by Best Buy workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoothly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with The return and exchange thanks for make this so easy and not stressful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a bit grumpy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery guys seemed very rushed. I was watching them install the washer, and as they were removing the old one I thought they didn't notice the hoses were a bit short to just "pull out": the washer and remove and tried to say something and the gentleman said " I have been doing this a while relax! " They did install everything jsut fine but again it was like we gotta go do the next job !! so if you use the install service just DO make sure YOU WATCH them closely

    I would recommend this to a friend
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