Customer Ratings & Reviews

The guys came to pick up a washer and dryer I no longer needed. They were very professional and made sure to not damage any of my walls or trim.

Had to exchange the unit for another one and it was easy and hassle free from Best Buy , thanks again for your expertise service !!

We returned the machines which were either defective or not what we ordered and they were returned to Best Buy without any trouble on our part.

Easy to return to Best Buys. They delivered a new one and took away the broken one with no cost to me.

This process is real simple at Best Buy. There is no hassle when returning and everything was smooth when my service reps were there to assist.

As soon as the box was opened Best Buy was ready to return and send another one. Very satisfied with the service. The order was made right.

My issue is the Best Buy customer Service. They are horrible!!! I bought several products but never had to return. It was a nightmare !! Not Best Buy sales representative in store.

We had to return a large appliance and Best Buy made it hassle free! Often, stores make you jump through hoops but not Best Buy!

Customer service was very polite and quick. They were able to refund my product immediately with no issues or hesitation.

The service was excellent, the first fridge was too loud and the replacement order by BB was fast and installation was quick.

Professional crew and on time. Never had any problems with them. They are friendly and clean up the trashes after they are done

BestBuy return and pick up team we’re out of this world phenomenal. In and out within a few min, super professional and courteous.

Things all seem to be in their places and all places same to be with their proper things. If you're doing returns, do em like this

Great delivery team after previous delivery and install of refrigerator was unsuccessful due to slight size limitations.

When it comes to returning an item at Best Buy, you can do it with ease. Best Buy has one of the best returning policies!

No hassle with my exchange got me taken care of quickly and efficiently and everything’s working great now thank you very much

Had a issue with our washing machine and replacement was delivered and connected.. Defective washer was hauled away.

This is a must have for any home! We have had no issues, and was pretty simple to install! I highly recommend it!

The guys came by to pick up a return item when the new product came in due to damage from shippers. Very professional

I got this last time. I needed this since I work from home previous one is not enough to use. THis is an Awesome product