Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 804 reviews
(804 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Best Buy Experience
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy picked up an LG fridge that stopped working and delivered a Samsung. No issues and great working with Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Returned item
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The return process was so simple and hassle free. Best Buy was so helpful to make this go as easy as possible
I would recommend this to a friendRated 5 out of 5 stars
Delivery personnel were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were friendly, professional, and very skillful. They explained what they needed to do, answered my questions, and took their time to do a great job.
I would recommend this to a friendRated 5 out of 5 stars
Return of damaged product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned microwave because of damage. They came and picked it up and brought a new one. Seamless and professional.
I would recommend this to a friendRated 5 out of 5 stars
Pleased with their professionalism
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The personnel were very professional involving an upgrade swap out. I was also kept updated on time of delivery and pickup.
I would recommend this to a friendRated 5 out of 5 stars
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the gentlemen that delivered my appliances where so friendly and nice, love there service . would highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
It worked perfectly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device i would recommend it over and over again. Ill shout this from the rooftops if needed thats how good it is!
I would recommend this to a friendRated 5 out of 5 stars
Great Service, Fast and Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked the bad dented stove unit up and out the door it went pronto like. No muss no fuss and hassle free.
I would recommend this to a friendRated 5 out of 5 stars
Great job guys
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great time , Great communication. They installed my appliance and they took the old one way
I would recommend this to a friendRated 5 out of 5 stars
Easy return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pickup for my return was great they came on time plus they were early and I was informed when they were on their way
I would recommend this to a friendRated 5 out of 5 stars
Return delivery service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator had to be returned due to damage. Crew was courteous and efficient replacing the product
I would recommend this to a friendRated 5 out of 5 stars
Exchange of my broken TV was handled with care
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exchange of my broken TV was handled with professional care. Found out sometimes it is a good idea to get the warranty.
I would recommend this to a friendRated 5 out of 5 stars
RETURN ON DELIVERY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE RETURN WAS FAIRLY EASY, EVEN THOUGH WE HAD TO WAIT IN LINE IN OUR CARS. THE PEOPLE WERE ON SITE VERY HELPFUL.
I would recommend this to a friendRated 5 out of 5 stars
No complaints
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue, without hassle returning item was fair and easy. Great Job BestBuy
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really simple to use. They called well in advance to let you know they were on their way and how long it would be.
I would recommend this to a friendRated 5 out of 5 stars
Super easy process!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to return my refrigerator and replace it with a different one. The Best Buy team were very helpful!
I would recommend this to a friendRated 5 out of 5 stars
They did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a bundle of products at the same time. Best buy's team delivered and made all things work perfectly. They worked really quick, clean and reliable.
I would recommend this to a friendRated 4 out of 5 stars
Got to take it back sometimes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you need an item returned and don’t want to take it to the store take advantage of the options with Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Guys we're great. Very nice and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great. There was a small scratch in the fridge door and the microwave had the wrong finish. They fixed the problems very quickly. Awesome job.
I would recommend this to a friendRated 5 out of 5 stars
Very understanding
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great in looking at the problem and diagnoses. They packed everything up and cleaned up after
I would recommend this to a friend
