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Customer Ratings & Reviews

Customer reviews

Rating 3 out of 5 stars with 6 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 2 out of 5 stars

    Disappointed with Design and Functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Rexing CPStream Wireless Multimedia Receiver as a gift for my parents' car, hoping it would provide a seamless CarPlay/Android Auto experience. Unfortunately, after trying it out myself to ensure it was suitable, I decided to return it due to several major issues: Obstructive Display The screen is quite large, which might sound like a good thing, but when placed on the windshield, it blocks the driver's view significantly. I tried positioning it in different ways, but no matter what, it created a safety concern. WiFi Connectivity Issues The device connects to your phone via WiFi rather than Bluetooth, which became a major inconvenience. At home, my phone would automatically connect to the device’s WiFi whenever it was within range, even though I wasn’t using it. This disrupted my phone's connection to my home WiFi and created unnecessary frustration. I knew this would be even more problematic for my parents. Always-On Screen The device remains powered on even when the car is off. While there’s a button under the screen to manually turn it off, this adds an extra step that I felt my parents shouldn’t have to deal with. Additionally, an always-on screen means unnecessary battery drain, which is a concern for long-term car battery health. While the concept is appealing, these flaws made it impractical for my needs, especially as a gift for less tech-savvy users. For these reasons, I decided to return the product.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hello,

      I'm sorry to hear that you're experiencing this. Please reach out to our customer service department for further assistance:

      Email: [email protected]
      Phone: (877) 740-8004
      Hours: Monday – Friday, 9:30 am – 5:00 pm EST rexingusa

  • Rated 5 out of 5 stars

    Great car play device great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This CarPlay unit is awesome. I bought it for my Fiat and it’s compact and sleek enough to sit on the dash without blocking my view. It’s the same size as my iPhone 13 Pro Max for . The screen is very responsive. And the build quality is amazing. For the price this is a great buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Works great!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the apple car play! And it works great! I love beng able to see my map and directions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used it a few times and it constantly turns off after a few minutes.No exaggeration, but it doesn’t even stay on for a 5 minute drive to the grocery store.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hello!

      We are sorry to hear that you are having some issues with your CPStream! The issue you are using sounds to be related to a power one. Commonly if the CPStream is powered by a USB cable rather than the provided cigarette lighter charger. Please reach out to us so we can further inspect what could possibly be causing this problem. rexingusa

  • Rated 1 out of 5 stars

    Never receive it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never receive it since ordering it over a month ago.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      I am sorry to hear that!

      Please contact Bestbuy's customer service concerning your delivery. rexingusa

  • Rated 5 out of 5 stars

    MECP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very convenient product to add CarPlay/Bluetooth/android auto to an existing factory system. Very easy to use the GPS/Map app an older vehicle.

    I would recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hello!

      Thanks for your review! The CPStream is great for older vehicles that do not have support for smart features like CarPlay. We are happy to hear you are enjoying it! If you have any other questions, please do not hesitate to let us know. rexingusa

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