Customer Ratings & Reviews

Great alarm system. I love it. Very convenient and satisfying

Love my products from best buy they never failed me on my products.

The keypad in the set is defective; instead of the digits running from 0 through 9, there are two 9s and no 8. I thought that it wasn't a big deal, but it turns out that the first 9 key doesn't act like an 8 if you use it in your security code. Of course, I realized this after installing every other piece and gluing the sensors to the doors, windows, and walls. Reached out to Ring customer service twice and they were completely useless (one time they completely ignored my question). They wanted me to reach out to their support team for troubleshooting. How do you troubleshoot a visibly defective piece of equipment? Also reached out to Best Buy and all the only option I had was to return the whole thing. Again, everything is now installed and I would have to remove everything just to have one of the pieces replaced. It's a waste of time and a waste of materials. If this is how Ring responds to such an insignificant issue, it makes me wonder how useful they would be in an emergency.

Love it! I just need to get a solar charging mounting kit.

Great product at a reasonable price. Good security system to have to make you feel safe and secure!

My Ring devices provide me with the same quality security as a highly priced security system.

It looks like a product to me but it needs to be connected to an outlet all the time

Day one: installation day: - The good: Super clear and easy instructions. - The bad: lots of errors, almost at every step (check out the screenshots). This is VERY frustrating. Day 2+: - to come as an updated review.

Love it! Already had Ring outdoor cameras for my home and the Ring app. Was using my cable service for home security but as with all things cable, cost became excessive so decided to look into the Ring system. Fast and easy to install, works great with the App. Can turn on/off my system in the App, and monitor all my devices in one setup. Also, integrated my ring smoke/CO2 detectors. Also, got a great deal through BestBuy...Great buy!

I recently purchased the Ring Alarm system and I couldn’t be happier with it. The setup process was simple and straightforward, and everything connected quickly through the app. The system is reliable, easy to use, and gives me real peace of mind. Notifications are instant, and the overall quality is excellent. I highly recommend it to anyone looking for a dependable home security system.

I love the security system so much. It was way cheaper than Att‘s and I think I would’ve preferred this one anyways. It does exactly what it says it’s going to do follows instructions from what I set up in the app and healthy feel secure and safe at my home. Great product. And what’s nice about this one as well as it’s cheaper than Att first off way cheaper, but also to it monitors as well with like being able to call the police department if need be in a panic button and I’ll kinds of good features check it out!

I recently purchased and installed the ring alarm system. Easy to install, good protection plans, seemless integration with alexa, reliable performance, it is expandable. This wont work with google home or google assistant.

The system is easy and quick to install. The camera's are high definition. The monitoring service is only $10.00 a month and there is no contract requirement. It has limited battery for power outages to allow you continued monitoring. I love my ring devices and the service.

[Employee of bestbuy] The Ring security system is a popular choice for home security, offering a range of devices designed to enhance safety and monitoring. Here are some key points to consider: # Features: 1. **Video Doorbells**: Ring's video doorbells allow users to see, hear, and speak to visitors via a smartphone app, even when they're not home. 2. **Security Cameras**: Indoor and outdoor cameras provide live streaming and recording capabilities, with motion detection alerts. 3. **Smart Lighting**: Ring offers smart lights that can be integrated with their security system to enhance outdoor visibility and deter intruders. 4. **Alarm System**: The Ring Alarm system includes door/window sensors, motion detectors, and a base station for a comprehensive security solution. ## Pros: - **User-Friendly App**: The Ring app is intuitive and allows for easy management of devices and alerts. - **Integration**: Compatible with other smart home devices, including Amazon Alexa, for voice control and automation. - **Customizable Alerts**: Users can tailor notifications to avoid unnecessary disturbances. - **Subscription Plans**: Optional cloud storage for video recordings through Ring Protect, providing access to recorded footage. ### Cons: - **Subscription Fees**: While basic features are free, many advanced functionalities require a monthly subscription. - **Privacy Concerns**: Some users have raised issues regarding data privacy and the potential for unauthorized access. - **Dependence on Wi-Fi**: A stable internet connection is necessary for optimal performance; outages can disrupt functionality. ### Overall Impression: The Ring security system is effective for those seeking a flexible, scalable home security solution. Its ease of use and integration with smart home ecosystems make it a strong contender in the market, though potential customers should consider privacy implications and ongoing costs.

This is the perfect alarm system for someone who wants to DIY. The UI is pretty user friendly, and the app helps walk you through the set up process. We had a little bit of trouble with one of the sensors, out of the box, but it was just that the plastic battery tab didn't come out all the way. The 7 day "practice" period is great for people who haven't used a home alarm system before, and need to get used to remembering to disarm the alarm before opening doors! The ability to arm via voice command with Alexa is very handy, for when you've already settled into bed and don't want to get back up and walk to the keypad. There is an option to also disarm with your voice, but it requires you to call out your passcode and we aren't really comfortable with that. Definitely suggest getting a second keypad, and the expansion process of adding more components is very easy. Overall, great product and great value. So far, we are very happy with it!

Absolutely amazing how quick and easy the system went together and got me hooked up complete with my cameras and doorbell‘s. Having first sold a ring doorbell I was familiar with the product line but never got around to purchasing the full alarm system. Going away on vacation I need a peace of mind so I purchased the system the night before I was scheduled to fly away. In just a couple of hours the system was up and running it even came with a signal booster that helped with the original ring cameras and made installing sensors all over the whole a piece of cake. They even factor in practice time for a week before you’re connected to the service a great foresight on their part. All in all this is truly a system that is easy to install simple to use with great connectivity and piece of mind. Highly recommended

I needed an alarm system for my new place and I was happy with Ring products I’d used in the past. I researched some different products and this was the best deal in my opinion. I’ve had this for almost 30 days now and I am pretty happy with my purchase. I signed up for the Ring Protect Plan free trial and I am impressed. The reason for the 4-stars is because one of my sensors is faulty. Last week around 2:30 am my alarm went off. I turned it off on my phone, but I didn’t realize that in doing so I canceled the monitoring call. The next day around 4:00 pm I received a phone call from Ring. They were calling because the sensor had set my alarm off again. I was not home and hadn’t realized that the alarm was going off. I was impressed with the prompt response by Ring. I’m not sure what caused the sensor to go off...possibly the moisture in the air? It is on my bathroom window after all. Aside from that, the alarm system was very easy to install and set up. The app on my phone is very convenient. I would recommend this product.

This system is very easy to install and works as expected. The only thing I dislike is there are not enough pieces for my home and to buy each of them separate was a little pricey. I know there are other systems with more, but it wasn't what I needed. This is a great starter kit. I had an issue with a stick cam not working after a few days, but I called Ring and they are sending a free replacement. The customer service was outstanding! Other than that, I have no issues to report.

Good value for the money. Easy installation. Some improvements can be made like knowing if system is armed just by looking at the keypad. I know the brain behind the system shows the red or blue (when disarmed). Problem is when the brain piece is not within the eyesight of the keypad.

This is our second system, we have the alarm, doorbell pro, three outdoor floodlight cameras and two indoor cameras. This was purchased for our college students apartment. Love the Ring products and the new generation two is even nicer with the smaller size of the sensors. Setup up is very quick and easy. Ring security system has battery backup built in and cellular connection backup if you lose your internet connection. You can add additional devices anytime. System monitoring is a deal at one hundred dollars a year. Awesome products from Ring.