Customer Ratings & Reviews

Best Buy is very good. The service was excellent, staff was helpful, and the overall experience was smooth. I’m happy with my purchase.”

This is the second Ring 2nd Gen system I've installed. It replaced a SmartThings hub that was awful in both alarm operation and use. Ring offers a professional monitoring option for a decent price, making this a legitimate system for homeowner insurance discounts. Installation was really impressive - the Ring hub interface holds your hand the whole way through, providing superb documentation in simple, pleasant dialogue. I never had to troubleshoot a single aspect of the install for 20+ devices - and that's impressive indeed given everything it's doing behind the scenes. Q-code install and alarm operation are done through the mobile app, although they do have a login web portal as well.

Ring has been dependable for me the past 8 years and this works great

Great security set-up, easy setup, and works great!

I sleep better at night knowing my place if business has active security measures in place. I get motion alerts at the door and through the interior of the building. I additionally purchased and installed cameras throughout. If someone makes the poor choice of breaking in, I will be alerted, can view them live on the camera and speak to them. The Ring Security sign on the door is different than the one that simply comes with a doorbell as it specifically states that an Audio and Video Security Surveillance System is present. This would also be a great product for a vacation home.

My entire home, yard and now inside our home is under Rings protection and monitoring thanks to the 8-piece Ring security kit. Easy to set up and to avoid a mis-step, Read first the directions for set up. It has an order to follow and if you pull tabs before the device is needed, it will make it a bit confusing to set up plus may cause the loud alarm to sound... Base station is the brain, keypad is the controller, extender helps keep connected those further away sensors and the entire system is controlled either by the unit keypad or by the Ring app. The 24/7 monitoring is included in my plan and can be operated by Alexa. Relatively inexpensive and you can grow the system to fit your needs. I really like that it has its own cellular backup and internal rechargeable batteries in case the power fails you are still protected. Easy to use and set up, basically can run itself via the Ring app and keeps you informed of events that occur in and around your home. With my Ring cams, doorbells and security system all in place, not to mention the 24/7 monitoring, crime may not be stopped but possibly deterred or at least capture the event(s) and will notify the proper authorities if and when events do happen. You have to protect your home and family the best you can, and this is just another layer for us...

Replaced my old outdated system with this. It was a easy install and works well. The money it saves a month compared to a security service is over $50 for me.

Honestly this is the best thing I’ve ever put my money into. I love it ! The doorbell is great the system is great! I feel safe and well protected knowing that if anything triggers my doors it’s going to sound and ring monitoring center is going to call and dispatch someone right away

Amazing product easy to install work perfect good quality

This product was exactly like advertised. Simple and easy set up. Would highly recommend to anyone looking for a security system, when they already have the cameras from Ring.

Got this after cancelling ADT (our home had it when we purchased it) This was super easy to install, no monthly fees, and customer service is super helpful if you have questions/problems. Pays for itself in a year then saves you hundreds a year due to no costly monthly fees. I’ll never go back to another security company and we’re taking this with us when we move and will put back the ADT stuff when we move lol

Easy to install smart home integration, no contract requirements, and affordable prices. Robust Ring ecosystem, Low-cost professional monitoring and easy DIY installation.

I had to replace the old keypad. The 2nd version of the keypad is a better looking one. Small then the 1st generation.

I already had a Ring doorbell, and when looking for a security system, or anything in particular, i like to stick with the same brand- for product cohesiveness. I sleep like a baby now! Love the contact sensors! This is a very practical set, for those with a small nedium size home and a good price too!

Excellent alarm system easy to install,great value,

The kit had everything I needed to set up the alarm, instructions were easy to follow. It took me longer than I thought it would since I wasn’t really sure where in the house I wanted some of the devices when I started, but it all fell into place. I am not sure if I really need the extender but it was there so I plugged it in and everything seems to be working fine.

Awesome alarm system. I mostly live the sensors for the windows. Makes me feel safer.

Great product to Protect whole home. Easy keypad to use and installation is very simple.

Easy to use and set up, affordable pricing no contract fee for canceling

I bought the Ring Alarm 8 pc security set because I am able to add the system to the Ring App where I have additional cameras installed. Leary about setting up the entire system, but followed the directions in order and was able to set it up by myself. I had one issue, but got it quickly resolved by calling the Ring customer service number. Ring, btw has fantastic customer service! The best part is there was no additional charge to hook up to fire and police. My existing yearly fee covered the cost, as opposed to the high costs of monthly fees of other alarm companies. After set up the system is very simple to use, including the ability to adjust the time needed to exit the house after setting the alarm. You can also set or disarm the system from the Ring app!