Customer Ratings & Reviews

I like the way it shows real time actions however once the free trial ends it seems like nothing works anymore. If you have a subscription you're all good but there's little to none support if you don't buy the subscription.

Although I love my ring video doorbell, it has one huge drawback. The battery cannot be removed. This is a pretty big deal because you have to remove the entire doorbell and in the back plug in the USB charger. That means you are without the doorbell for about 6 to 10 hours depending on how low the battery is. This seems to be something that is pretty evasive when asking for information to tell you how easy it is to charge the battery by just removing the entire doorbell. Previous versions and also my ring stick up cams. I always have battery on standby so I can swap it out when the battery goes low. This is a huge drawback, especially if it goes low while you happen to be traveling.

Love this new video doorbell to head to tell view is really nice. Would recommend this as a better option to the old one.

I love Ring devices. I bought this one to be a "floater" in the house so I can move it wherever I want and have no worries about finding a plug.

Doorbell muito eficiente, ótimo qualidade de imagem, compacto

Great product! The quality is amazing! Easy to install.

I love how you communicate with neighbors. They let you know about everything thats happen near by. Great product

Feel safe getting notifications when l’m not home and knowing who knocks on my door.

It was super easy to add to my phone application, it was also easy to install outside my front door

I feel a lot safer and secure with my Ring Doorbell. Nit inly for my safety but also the safety of my nearby neighbors

Love it!!! Why didn’t I do this sooner? Great for when deliveries are made.

Ring cameras always do what they’re supposed to. Motion tracking and night vision.

I am writing this review in hopes that someone at a corporate level will finally address what has been an extremely disappointing and unacceptable experience. I purchased a Ring doorbell camera from Best Buy approximately one year ago. The item was never delivered. FedEx confirmed that the package was damaged in transit and therefore could not be delivered. This was documented on their end. Despite never receiving the product, I am still being charged and held responsible for it. When I contacted Best Buy customer service, I was routed to an international call center and informed that nothing could be done because I reported the issue “too late” — roughly two months after the purchase. However, this policy makes no sense in my situation, as I cannot return or troubleshoot an item that never arrived in the first place. To be clear: • I paid for a product • FedEx damaged and failed to deliver the product • I received no item, no refund, and no replacement • Customer service refused to assist despite proof from the carrier I am now left paying for a product that I do not possess and never had the chance to receive. This is not a minor inconvenience — it is a complete failure in customer care and responsibility. I am requesting that this issue be reviewed at a corporate level so that the appropriate correction can be made. Consumers should not be financially penalized for shipping failures outside of their control. I hope this review prompts someone from Best Buy leadership to finally intervene and resolve this matter properly.

Ring - Battery Doorbell Smart Wi-Fi Video Doorbell Summary: Peace-of-mind visibility for your front door. Use: We recently sold our home which I had installed a vast set of Ring ecosystem products including but not limited to Ring Doorbell (wired), Ring Base Station and keypad with security service subscription, Floodlight Cam, Cameras (wired), Cameras (battery). These products proved to be more reliable than any other brand I tried. So, when we moved into an apartment in another state, we needed something that would be allowed and that would work without being wired. The Ring Battery Doorbell fit that need to a T. We have the device mounted across from our front-door to allow us clear visibility of our front-door without having it view more than needed (i.e. into the courtyard where neighboring unit's windows and balconies are visible). Had we mounted the unit directly on our front-door, we would have used the black out privacy feature (which worked well in other implementations). Why did I get a Ring Doorbell for my apartment? Mainly for packages! Also, given the unique walk-up/courtyard, there shouldn't ever be any persons other than ourselves, or our dogs come into view. This allows us to get notifications when that space is entered - this grants us time to stow the doggies and accept packages. Being alerted to packaged delivery would be the second reason. Pros: * Portability. The form factor is reasonable, and it is extremely portable. The mounting/dismounting bracket tool makes it easy to snap the unit off and on for charging. * Battery Life. Though I've only had the unit about a week, in that time only a percentage point or two of battery has dropped. We've increased some sensitivity to register more movement and to allow live snapshots, but it was a recent change and so it is unclear just how much of a drain those features will be. Two days configured like this and the combined battery life since install is 96%. I'm anticipating having to recharge this every few months at this rate. * Volume. The speaker volume for two-way and notifications (doorbell press) is more than adequate. Though this isn't a feature we anticipate needing often. * Video Quality. As is often the case with battery units, the video quality is mostly stable and detailed enough. For monitoring activity like package delivery and identification, I feel it does fine. * App. There is a single app to manage all of your Ring devices. It even integrates with Amazon Prime deliveries, if enabled. It even enables the management of user codes for compatible door locks. * Ecosystem. The ecosystem is rich with a product to cover virtually any need. Definitely a good buy if you're interested in expanding the system. * Mounting Bracket. The mounting bracket is different than the ones I've seen with other models. Instead of a special star tip driver to remove the faceplate/device, you need a special tool that is curved. This tool reaches up into the device to release a latch that allows the unit to be removed from the mounting bracket. This makes potential theft a bit more tricky (though obviously not impossible). Cons: * Lag. I've noticed some lag in video display when clicking Live-View. This is typical of all wireless doorbells, though, and common for battery powered ones, in particular. * Outdoor placement. The first day, I thought I'd just prop the unit inside my windowsill to see how it did with detection. Sure, no one would be able to press the doorbell, but I just wanted to get it going to see how it did until I had time to mount it the next day (it arrived late afternoon). Well... it doesn't work from inside a window. It wouldn't detect any motion through single-paned glass. It would record and visibility was great when manually viewing the camera, but it simply won't detect any movement from behind glass. I figured the IR sensor might be to blame. Obviously, not a deal breaker and I realize that their regular stick-up cams would be purpose built - but I guess I was still surprised! * Local Storage. I know the Base Station can now support local processing of videos. A local storage option would be great for people with less reliable connections, or that aren't interested in the security offering, or that don't want to pay a monthly subscription for features they might not use. I had reservations about a battery powered doorbell. I've tested several other major brand competitor products and while there are some common pitfalls (latency/lag for battery devices), Ring products are superior and more reliable than any of the others. I'm pleased to say that this version is a marked upgrade from other battery powered doorbells offered by Ring and its competitors. I definitely recommend it if you can't install a wired unit.

In cold the turn off. ……………………………………………………………………..

I have been sing Ring products for our home for over a year now, and our new home has multiple areas that require camera coverage. Having the Battery Doorbell Smart has been such a great relief for us, knowing that I can see that half of our property with very clear image and video quality. When opening the package, I was met with the standard Ring camera design. I noticed that this was much slimmer to my other Ring door camera. Setting up was very simple and easy since I already have the app and other devices. I like that you can have all of your devices on the app show multiple coverages and the ability to see the live feed or real time notifications. What really set me over the moon was the battery charges via usb-c! Other Ring devices still use the microsd charging cable and I was very happy now that this has been upgraded. Mounting the plate to my fence was a little concerning for me. I began screwing it on each corner with the included screws when I noticed that after just one screw, the plat began to bend. I quickly screwed in the opposite corner and then the rest so now it was flushed with the gate. Due to the momentary warp, the camera did not slide in as easy. It did with little moving around and now it was connected to the plate. To remove it, you are given a small orange key pin that wedges inside in order to open it. The image and video quality is great. It records video in 2k quality which is great. This has an enhanced camera so now you get more whole body capturing, not just the upper torso of someone, also, the night vision quality is up to 19ft which takes it all the way to my sidewalk. Having it on the door it gets plenty hot here, thankfully it can withstand up to 122 degrees Fahrenheit (so far not that hot). Battery life has been really excellent, having it installed and running for the past two weeks, battery life is currently at 85%. A great addition to the Ring family. I do wish the little key hook would have been something more larger, but at least it can hook to your keys so you would not lose it.

I saw a lot of bad reviews on TikTok about ring, but I still decided to go with the most known doorbell cam out there. It was very easy to install, and easy to use as well. When you 1st set it up, you’ll get a month free of the app and its features before you have to pay for the subscription and there are affordable options to choose from. I also like that there are great neighborhood notifications, when set properly, that will keep you in the know of what’s happening around you. My only wish is that it would connect to other brands for security concerns. I chose the bronze finish and it is beautiful. The videos are clear at night just as they are during the day. LOVE THAT. I recommend purchasing a door mount that is renter friendly and also easy to set up.

We recently installed a Ring Doorbell at our office, and it has exceeded our expectations. The setup process was quick and straightforward, making it easy to get up and running in no time. The bronze finish looks professional and complements our office entrance perfectly. One of the features we appreciate most is the motion alert system. We receive notifications whenever someone approaches the door, allowing us to anticipate visitors before they even reach the doorstep. This has been especially helpful in a busy office environment where greeting clients promptly is important. The video quality is excellent, the alerts are reliable, and the overall performance has been flawless. If you're looking for a doorbell camera that is easy to install, looks great, and provides dependable security and convenience, we highly recommend the Ring Doorbell.

I have a couple of previous generation Ring doorbells and cosmetically, this latest version doesn’t look much different and is still appealing. It can be hardwired, but I like that it is also wireless and operates by battery since I don’t want to run wiring where I wanted it installed. The doorbell comes with everything you need to install it – doorbell, mount, screws, charging cable (but no electrical plug), and the tool needed to remove the doorbell for charging. I’ll go ahead and say right here that I think having to remove the entire unit for charging is a very inconvenient design flaw for battery users. I much prefer the removable battery as it greatly minimizes the doorbell’s down time when you have a spare battery charged and ready to go. It’s better to be down for a few minutes than several hours or more while the doorbell recharges. Of course, one could always purchase a compatible solar charging kit, but to me, that’s only charges as well as the light it gets. If you can place the solar panel in an optimal area, then you won’t have to remove the doorbell as much for charging. Since I already have the Ring app and Alexa devices, once the battery was fully charged, installation and syncing were pretty quick and easy. I had to drill a couple of holes to attach the wall mount, but that only took a few minutes. Scan the QR code on the back of the doorbell, follow the app prompts and you’re, connect to Wi-Fi, and you’re set. The video quality is better than previous versions in that it picks up more area and more of a person’s body. The night vision is slightly better also, but audio quality is about the same for both two-way talk and live view. A Ring cloud subscription is still needed for video recording retention though. Now, my reason for not giving this doorbell version a higher rating. Remember that plastic removal tool that it comes with? It works great, but the doorbell can also very, very easily be removed with a paperclip, or dare I even say it…a toothpick. (Yes, we tried removing it with both). This design flaw poses a major security risk, especially when the doorbell’s primary purpose is monitoring point of entry. Ring needs to go back to the drawing board on this point. Using the previous removal tool may have taken a few minutes longer to remove the doorbell, but I’d prefer that than the mere seconds it takes with the new design. Quicker removal does not equal safety and security here.

I recently purchased the Ring Battery Doorbell and have been satisfied with its performance. The installation process was simple and efficient. The video quality is clear, and the head-to-toe field of view provides enhanced visibility of visitors and delivered packages. The live view and two-way audio functions operate reliably. Battery life has been consistent with regular use. There are occasional minor delays in notifications, but they do not significantly impact overall functionality. Overall, this is a reliable and well-designed device that I would recommend.