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Customer Ratings & Reviews

Model:
88BBY002FC000
SKU:
5129700
Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 446 reviews

Rating Filter

Pros mentioned filter

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86%
would recommend
to a friend

Customers are saying

Customers recognize the Home Security Kit's excellent camera quality and ease of use, with many praising its straightforward installation and affordable price. Positive feedback also highlights the doorbell's functionality and the system's contribution to home security. However, some users experienced issues with battery life, motion detection sensitivity, and occasional delays in response time or Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 446 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    It's exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up with tutorials with in the app that help figure it out. Captures great videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system does the job and can capture many different angles. Easy to setup and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera easy install only security camera you can talk to someone BUT the battery did not last a month very disappointed cause I love the product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great product, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. Easy to install and get up and running with ease. Great picture quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Live protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to use than you would expect, installation is easy, viewing is simple. Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy set-up. But I recommend using the solar panels for power. It will catch a lot of movement based on your setting and will drain the power on the cameras with-in 2 weeks, easy.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Lots of flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am someone who reads reviews before buying a product. Though this product had mixed reviews I went ahead trusting the company and their motivation to make this product. However I am totally disappointed. The Ring door bell doesnt capture the motion at the right time. I always end up seeing the person's back most of the time which kills the purpose. I am having a hard time trying to adjust the motion alert range. If i set a long motion range i get notification for every car on the street. Sometimes even if the tree shakes and its shadow moves (tree is not even in the camera view angle). If i set lower range i dont get notifcation at twilight time frame (6.30-7.30 pm) I have verified my wifi strength is great. I dont need a wifi extender. I dont get real HD video the way they have in their advertisement. I am off the 30 day period otherwise i would have returned this for sure.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Abhi,

      I'm sorry to hear about your poor experience with your Ring Video Doorbell. The motion detector does require a bit of maneuvering to find the sweet spot, however I can assist you with honing those settings to make sure you receive only the alerts that matter to you and make sure your video captures these moments as soon as possible. Also, here is a link for more information and recommendations in regards to motion detection for your Ring, http://bit.ly/29PxVEu. Please contact me directly at [email protected] today so that I can turn this experience around for you!

      Thank you,
      Kandyce C., Customer Satisfaction Manager
      [email protected] Ring

  • Pros mentioned:
    Doorbell

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and last system you will ever buy. It is great to be able to see who is at your door. To make it even better is the fact you can talk to them and they can not tell if you are home or not. I got the package deal with the door bell, two cameras and the chime. I love it so much that I will be added more items very soon. Before you think about buying anything else, don't. Just go ahead an buy the Ring.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Easy installation and use. Camera shows great with good quality audio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Ring of Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my Ring I feel so secure. It's great to login and see what's going on at my home anytime and from anywhere. You should definately get this for increased feeling of being safe!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for convenience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. You must have a strong WIFI for this product! It works great for greeting people (or your dogs) without opening the door.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion detector reads garbage trucks whenever they drive by, shortening the range mean it will only read when someone touches the door bell. Otherwise the app works good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great wireless security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works great but I did have to purchase a wi-fi extentender to get a better signal. Easy to use system with a nice app for my iPhone. The motion sensor is a

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found my ring system easy to install and operate and have since purchased an additional camera and am planning to purchase new Ring security light with camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ring. Very easy setup camera is clear know when something is happening

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Camera install a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest issue with the Ring Camera's where the fact the in a motion event they would only record in 30 second's intervals. And had a delay between motion event's. My case was Fed ex dropped a package, three minutes later a man walked up on my porch and took it. But the one camera that would have picked him the best didn't engage because it was the only one that did on the delivery. I returned the Ring and bought a hard wire system that constantly record's.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Great combo deal, works well enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is fairly easy. The camera works great. The motion detection doesn't seem to work at all however. Ring is sending me a replacement at no cost.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi TheBigMek,

      Thank you for the feedback! Will you kindly get in touch with me at [email protected] once you receive your replacement? I want to ensure you get your device up and running to its full potential. I look forward to hearing from you!

      Best,
      Jennifer F., Customer Satisfaction Specialist
      [email protected] Ring

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the best security systems on the market. The daytime and nighttime viewing is great the sound is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that the setup would be difficult and the connection to my WiFi would be spotted but it all worked without issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the doorbell and two camera kit. So far have only hooked up the doorbell. Works very well except the microphone feature speaking to the person at the door is not working all the time. Looking forward to getting the the other cameras hooked up just waiting for the weather to break. Called customer service and they were very helpful and I'm pleased as in the past with other products I've had terrible customer service. So far I would recommend the Ring product to anyone as the customer service seems eager to help with any issues I have.

    I would recommend this to a friend