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Rating 4.7 out of 5 stars with 100 reviews
DarrellB Posted
Would like to know better what effects clarity and how to adjust (.i e. reading lic plate no. ) if posssible
HectorM Posted
The quality of the picture is phenomenal every detail is amazing
This review is from Ring - Outdoor Cam Pro, Retinal 4K for the ultimate wide-angle video, 10x Zoom, Low-Light Sight full-color in near dark - White
Disappointed Posted
We are older and hired Geek Squad to install-Great Decision. Camera works greak
MartinB Posted
I l the features on this model and the other new models As well as not being able to find replaces or the new up dated models Regards Martin Brooks.
This review is from Ring - Outdoor Cam Pro, Retinal 4K for the ultimate wide-angle video, 10x Zoom, Low-Light Sight full-color in near dark - Black
JuliaT Posted
You guys I love the Ring Outdoor Cam Pro. The redesigned 4K Outdoor Cam Pro 24 Frames per second is awesome.
DXP2 Posted
Camera shows good quality and clear videos. Audio is pretty good.
dr4gon Posted
Works like went of our prior generation Ring cameras except the resolution is significantly better. It's quite expensive and is larger, but otherwise integrates well into the Ring system. The detail 4K provides is really nice compared to older cameras.
ERICRT Posted
I have multiple ring products and love them and I feel this is just a faulty one. Returning it today
Posted
Hi ERICRT.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Outdoor Cam Pro to function consistently and reliably, so you can effectively monitor your home. The features and technology provided by the Ring Outdoor Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like you are experiencing issues with the device in regards to connection. Usually, unstable connection is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss.
To determine whether the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices need at least 2 Mbps to function, but for the full 4K experience on this model, a minimum upload speed of 15 Mbps is recommended.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
You can also try resetting the device by holding the setup button for 20 seconds and reconnecting through the Ring app.
If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Miyuki from Ring.
TamK Posted
It is a great camera and easy to install. The only downfall was had to exchange because the one we received was missing the battery.
TheLou Posted
[Employee of bestbuy] Great video resolution, works great with my ring eco system!
JamesaP Posted
This Item meats all we expected and wanted. the price is right and the looks is grate.
FranciscoM Posted
Beautiful quality at night its just like daylight.at night great product
ACarpenter Posted
Big improvement from previous cameras love the 10x zoom
hereforthepoints Posted
Great during bright day time light. But at night it really struggles. Barely able to see a few yrds in front
Posted
Hi hereforthepoints.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Outdoor Cam Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Outdoor Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
It sounds like the device is not operating as intended. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. Identify and troubleshoot what is causing connectivity issues for Ring devices to give you the best possible video and audio experience.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. For our 4K models, a minimum upload speed of 15 Mbps is recommended, and video resolution may vary depending on internet bandwidth. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If any additional information is needed regarding your Ring Outdoor Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Miyuki from Ring.
Stephen Posted
Resolution is great and the 24/7 recording is a nice addition.
Ronald Posted
The camera has amazing clarity however while in use the unit has a flickering issue.
Posted
Hi Ronald.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Outdoor Cam Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Outdoor Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
It sounds like the device is not performing as expected. To fix flickering video on your Ring device, try these troubleshooting steps:
1. Check lighting conditions: Your Ring device automatically shifts to night vision based on available light. If your device is in a dark or shaded area, night vision may activate during daylight hours.
2. Adjust night vision settings: You can turn Color Night Vision on or off by going to Device Settings > Video Settings.
3. Avoid reflections: If your camera faces a window or is too close to a wall, you may get distorted images at night. Try adjusting the camera angle or use a Ring Wedge Kit to angle your doorbell away from reflective surfaces.
4. Avoid sun glare: Washed-out videos might be due to overexposure to sunlight. Adjust the camera angle to reduce direct sunlight.
5. Enable HDR: For greater detail in brightly lit areas, you can use the high dynamic range (HDR) toggle in your Ring app
For more information on your Ring Outdoor Cam Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
RingWrong Posted
locking features behind a subscription whne you are paying this much just doesnt seem right. I wish I could return this as there are much better options than this.
Posted
Hi RingWrong.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Outdoor Cam 4K Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we hear you and are here to offer you some help.
It sounds like you are concerned with the need for the Ring Protect Plan subscription. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Protect Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. Ring Protect Plans offer downloading and sharing video capabilities and additional features for those who want them.
If any additional information is needed regarding your Ring Outdoor Cam 4K Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
NathanV Posted
This camera currently has a firmware bug. I have purchased two copies and each one has the same severe bandwidth throttling due to Ring's firmware having a timestamp issue, causing the receiving servers to think there is a 3billion ms delay. When the receiving server reports this delay back to the camera, it interprets it as "network congestion" and self throttles down to 1.5-4 mbps. For reference a 4k streams needs ~30mbps. Ring itself says 15mbps is the requirement. I have notified Ring of this issue weeks ago, they have not responded yet. Search for Google for "4k camera live stream low mbps and throttling. Possible firmware bug found." to see an in depth Reddit post with evidence and details.
Posted
Hi NathanV.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Outdoor Cam Pro to function consistently and reliably, so you can effectively monitor your home. The features and technology provided by the Ring Outdoor Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. For additional support, we recommend reaching out to our Ring Customer Support team. They are available 24/7 at: 1-800-656-1918
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best,
Miyuki from Ring.
dLOnyApe Posted
Is this the security camera that finally lets you zoom in and read that tiny moles on someone’s face from your porch? Is it worth the hefty price tag and the inevitable subscription fee? The flashiest feature here is the Retinal 4K video quality. This is Ring’s first attempt at the ultra-high-definition game and it’s a noticeable jump from their older 1080p and even the 2K models my folks have. During the day, footage is detailed, and that’s obviously important for security. You can make out faces, distinguish clothing details, and generally see a much clearer picture of what’s happening outside your home. The increased resolution helps a great deal when you have a larger yard or a long driveway. Helps to have extra detail along with the 10x Enhanced Zoom. Please note that 10x zoom is digital, not optical, meaning the camera is just cropping in on the 4K image. But because the original image is high-res, the zoomed-in view is still far more usable and less grainy than what you'd get from zooming in on a standard 1080p or 2K camera. But what about when the sun goes down? Ring tries to solve some of the common night-time clarity issues with two night-time features: Low-Light Sight and Adaptive Night Vision. Low-Light Sight is pretty cool—it uses minimal ambient light, like a nearby streetlamp or porch light, to give you a full-color view. No more black and white. However, there is increased 'ghosting' or motion blur in this mode if the object is moving close to the camera, so keep that in mind. If it's pitch black, the camera flips over to Adaptive Night Vision, which is the “normal” high-contrast black-and-white image from other cameras. It is clear and can be used to view details that you normally couldn’t see yourself in the dark. The overall video performance, especially in those tricky low-light conditions, is genuinely impressive and easily one of the camera's strongest selling points. Beyond the visuals, the other tech packed into this "Pro" model is the 3D Motion Detection and Bird's Eye View, both of which rely on built-in radar. This is very different compared to traditional pixel-based motion detection. Instead of just sensing changes in light or color, the radar measures the distance of an object, which helps dramatically cut down on annoying false alerts from swaying trees or shadows. You can set specific distance thresholds—for example, tell the camera to only alert you when something crosses a line of X number of feet from the lens. Bird's Eye View is also interesting; it gives you an aerial map view of where the person or object traveled on your property before triggering the alert. It adds a whole new layer of understanding to your motion notifications. Plus, the Two-Way Audio is pretty loud and clear enough to actually hold a conversation with someone. So, if the tech is so good, what’s the catch? Well, you probably already know it: The Ring Subscription. The camera itself is an investment, but to unlock its full potential, you have to subscribe to a Ring Protect plan. Without one, you’ll get motion-triggered live view and real-time alerts, but you won't be able to review, save, or share any recorded video clips. You’re essentially buying a fancy live stream for your phone. To get the 180 days of video history, smart alerts (person, package, vehicle), and video previews, you need at least the Basic plan. If you want the ultra-premium features—like the continuous 24/7 recording in 4K, AI-powered smart video search, and SOS emergency response—you’re looking at the more expensive Premium plan. This paywall is the biggest point of contention for me and why I always end up going back to the competition. You're paying for all this money for hardware, but you don’t get the equal experience because its locked behind a recurring monthly fee. I wish they would offer local storage (like an SD card slot or even a way to connect it wirelessly to a base station) to view recordings without a fee, but that’s never going to happen. Also, since Ring relies on cloud storage it means the 24/7 4K recording (or even the event recordings) will eat into your internet bandwidth. You’ll want to think about that if you have a bandwidth cap with your Internet Service Provider. Installation-wise, this is a plug-in Wi-Fi model, meaning you’ll need a power outlet nearby, which might limit your placement options. You might need to run an extension cord or hire an electrician. It’s built for the outdoors, but the mounting hardware can feel low budget. Another thing to keep in mind is that if you use Google Assistant or Apple HomeKit, you should know that Ring is primarily built for the Amazon Alexa ecosystem. Integration with other smart home systems is limited. Integration examples are hands-free voice-activated live video feeds, two-way talk directly on the Echo Show screen, and motion alerts that instantly display the camera feed. I couldn’t find a way to do that with other branded displays. So to Buy or Not to Buy? The Ring Outdoor Cam Pro, Retinal 4K is, without a doubt, a premium security camera. Its Retinal 4K video, impressive low-light performance, and radar-enhanced 3D motion detection are high quality. You get clearer details, especially at night or at a distance, and radar alerts to minimize false alarms. However, you have to look past the hardware and consider the entire cost of ownership. Are you comfortable with the hefty initial price plus the mandatory monthly subscription to actually utilize the all features? Are you already invested in the Ring/Amazon ecosystem, or would you be willing to switch? These are all questions you have to ask yourself. This Ring has top-of-the-line in terms of visuals and features. If you’re fine with another pricey subscription and using an Echo Show, then you can’t get better than this but if you’re looking for no subscription fees and more compatibility with smart services then you should probably keep looking.
Posted
Hi dLOnyApe.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best,
Miyuki from Ring.
Nicholas Posted
The Ring Outdoor Cam Pro is a welcomed addition to the world of Security Cameras. This camera is wired. The camera does not have an internal battery, the wire is cumbersome, and you must use the supplied power cable due to power requirements. This latest Ring Camera has the Signature Retinal 4K. The new Retinal 4K has Ultra clear video with better detail and crispness. Along with true color accuracy in low light conditions, there is also a 10x enhanced capability without a loss of detail. They even thought about the app display and optimized the video quality between the camera and the app. Next Ring updated its motion detection to tell the difference between types of movement and a 3d spatial awareness to understand what and where something is moving. This feature allows for zones where you can turn off motion detection. This new feature allows for precise alerts with fewer negative alerts. The built-in spotlight adjusts based on the current lighting conditions. This camera also works with “Alexa”. Remember to go to setting in the application and setup whether you want to participate in the lost pet and law enforcement using your feed and recording.