Customer Ratings & Reviews

Hi Hulygun.

Thank you for taking the time to share your experience with us. We understand the importance of having a solid charge on your Ring Smart Lighting Solar Pathlight so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device, such as the Ring Smart Lighting Solar Pathlight, is crucial when it comes to monitoring your home. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.

It sounds like you are concerned about the battery life of your Ring device. Ring Pathlights are part of the Ring Smart Lighting line of products that strengthens your Ring of Security while illuminating your home and property. Ring Pathlights are motion-sensing smart lights used in multiples to illuminate paths and accent landscape features. Battery-powered for easy no-wiring installation Pathlights also add further motion detection reach. While batteries in Ring Smart Lights will last for months with normal use, there are several factors that may impact battery life, such as the local weather and the number of activities captured. Try adjusting the following settings to get the longest battery life from your device:

Set Light Sensors to 0 or 1 so that the lights only turn on if it's very dark.
Reduce the brightness to the lowest setting.
Set Group Auto Shutoff time to 30 seconds.
For alkaline (replaceable) battery devices, we strongly recommend using name-brand batteries such as Amazon Basics, Duracell, or Energizer. Always use fresh batteries of the same brand.
While batteries in Ring Smart Lights will last for months with normal use, there are some factors that may impact battery life.

1. Weather conditions:

Extreme hot and cold temperatures can impact your battery life and performance. Replaceable alkaline batteries that are required for some Ring Smart Lights can be impacted when temperatures drop below 41˚F/5˚C, but performance returns to normal once temperatures warm up. For Solar devices, Ring has placed certain limits on battery functionality in extreme hot and cold temperatures to protect your devices. For example, at the most extreme temperatures, some Ring solar devices will enter Sleep Mode.

2. Increased activity:

The more motion events are triggered by your Ring Smart Lights, the more your battery is used to power the device. If your device is reacting to an excessive number of events each day, you may find that your batteries drain faster than expected.

To prevent excessive activity, you can take the following actions:

Adjust your Motion Settings to a lower sensitivity.
Adjust your Light Sensor to a lower sensitivity.
Disable Motion Detection during specific hours of the day.
Change Smart Alerts to Standard or Light.
Adjust the direction of your Ring product.

The following tips and tricks will help you use the light and motion sensors on your device to maximize battery life and reduce the number of unwanted motion alerts.

For longest battery life:

Set Light Sensors to 0 or 1 so that the lights only turn on if it's very dark.
Reduce the brightness to the lowest setting.
Set Group Auto Shutoff time to 30 seconds.

To reduce daytime activation:

Set Light Sensors on devices to a low setting so the lights only turn on in the dark.
For Linked Device triggers, set a time window that closely mimics darkness outside.
When creating the link for a device to trigger the lights on Spotlight Cam, Floodlight Cam or another group, consider making the time schedule available later in the night to earlier in the morning.

If your Ring Solar Pathlight becomes unresponsive, press the reset button. Duration depends on the situation, but seven seconds is a good start. Once the device is reset, you will need to follow the steps to add the device back to Ring app.

This will reset settings on the device as well as download any firmware updates.

If any additional information is needed regarding your Ring Solar Pathlights, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

Thank you,
Matthew from Ring.

Hello Deee, Thank you for taking the time to share your Ring Smart Pathlight experience with us. We appreciate it. Our products are intended to provide you with long-term peace of mind in terms of home security.Ring devices all include a one-year limited warranty on parts and hardware: https://ring.com/warranty. If you are a Ring Protect Plus member, an added benefit of this plan is an extended product warranty that would cover replacement for the lifetime of the device. Rest assured, whether you are a Protect Plus member or not, we do have some solutions that can resolve your concerns and ensure you have a Ring device that is capturing visitors around your home when you need it most! To obtain the benefit of the limited warranty, please contact Ring community support at http://support.ring.com/or 1 (800) 656-1918 (US). For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. This forum was launched in 2019 to allow our neighbors to share their experiences and feedback directly with Ring. We are eager to get a solution in place for you so you can monitor your home and get notified in a timely manner of visitors approaching your door. We look forward to hearing from you soon! Thank you, Jamila with Ring.