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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Spotlight Cam Plus Outdoor/Indoor 1080p Plug-In Surveillance Camera for its good image quality and ease of use with its monitoring application. Many are satisfied with its overall performance and night vision capabilities. However, some customers have noted that the batteries are sold separately.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 204 reviews
  • Pros mentioned:
    Camera quality, Ease of use, Motion detection

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is very easy. The image quality is good. The motion detection works well. No issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    This spotlight camera is exactly what we needed!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to purchase an additional ring camera to cover our driveway and front walk areas. We chose this camera because we could add it to our current ring account. This camera was super easy to install and connect to our home wi-fi. Within minutes we had uploaded this camera to our ring account. The picture is clear and in color. At night the camera has a flood light that comes on quickly. With our ring account we are able to keep recordings as long as we want. I would recommend this item to anyone wanting an additional camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing and everything i could of asked for in a security camera. Quality is premium, supet easy app to monitor while everybody in my family could access it. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Ring Spotlight Cam Plus Outdoor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an outdoor stickup camera to improve the motion sensing. It was purchased as a battery and converted to wired. The Ring Spotlight Cam Plus wired has better controls and I configured it to not use the lights to protect the neighbors windows. The night vision is excellent for the monitoring that I expected. The power supply failed within a week and Ring Customer Service went through the process of verifying and shipped a replacement power supply the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ring camaras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent The service is 100 % recommended Security 100 %

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi AdrianaH.

      At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Spotlight Cam Plug-In! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      All the best,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Thumbs Up Spotlight Cam Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is everything I wanted and needed. Clear and sharp videos. Very wide angle range.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Good cam, works as expected, nothing fancy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, nothing fancy! It has a fish eye and can decently covers the area. Night vision is also good. I'm not sure if the software can detect and zoom in face without pixilation! May be one will appreciate if they had a bad experience with any other bad products.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi AvinashJD.

      Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Battery Doorbell Pro and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother who needed to have a security camera. And it came in really handy. He has caught several people coming up on his porch. Excellent camera - easy to install and to hook up on my account..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring Spotlight Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my Arlo camera. This ring device is far more superior and so much easier to use. Installation was a breeze and user interface is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I spy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera/alarm/light is a must for great security. The picture is of high quality and easy for identification

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    A good feature

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell is part of the Ring system. It has a nice sound, easy to install, and it enables me to see and talk to whoever comes to my door .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ring camera for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and lights, no issues so far, using for years

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera with lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised and great sale price!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everyone should have one one of these ring cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this particular camera and a right ring, floodlight camera, which I returned both because I wasn’t sure at the time of purchasing which one I wanted to put up so I just purchased both. But I ended up not keeping both because I was gifted a Camera and so I only intended on using one anyway! Both of my returns were unopened unused. I already have these some of these types of cameras up around my home so I can give a review on the ones that I purchased at an earlier date and installed. These are wonderful cameras they’re very easy to install. You can zoom in , love these cameras they do everything you expect out of a camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spotlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera gives us so much security being able to watch our vehicles and the entrances to our house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with Best Buy Customer Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really frustrated with how Best Buy handled my issue. I’ve been a loyal customer and bought several Ring cameras in August 2024. All worked fine except the Spotlight Cam Plus OUTDOOR, which stops working whenever it rains or gets too cold. I have to unplug and plug it back in every time, and since it’s installed high up, it’s a huge hassle. When I brought it back to the store, they refused to exchange it, saying it wasn’t a defect—even though I bought the 4-Year Geek Squad Replacement and the camera was less than a month old. They just told me to call Ring customer service instead. This is not what I expected after paying for extra protection. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Angie.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

      At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.

      If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Light is very bright and gives a clear image.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Best Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera meets all the technical requirements mentioned in the description. It was easy to install and set up, and it provides good night vision coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this. Easy to install and use! Clear picture and sound. Syncs well with ither devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spot light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our spot light ring works very well on the front of our home

    I would recommend this to a friend
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