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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 191 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the good camera quality and ease of use of the Spotlight Cam Plus. Night vision and overall performance are also well-received features. However, some customers have expressed concern over the fact that batteries are sold separately.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 191 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spot light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our spot light ring works very well on the front of our home

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Best Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera meets all the technical requirements mentioned in the description. It was easy to install and set up, and it provides good night vision coverage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with Best Buy Customer Service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really frustrated with how Best Buy handled my issue. I’ve been a loyal customer and bought several Ring cameras in August 2024. All worked fine except the Spotlight Cam Plus OUTDOOR, which stops working whenever it rains or gets too cold. I have to unplug and plug it back in every time, and since it’s installed high up, it’s a huge hassle. When I brought it back to the store, they refused to exchange it, saying it wasn’t a defect—even though I bought the 4-Year Geek Squad Replacement and the camera was less than a month old. They just told me to call Ring customer service instead. This is not what I expected after paying for extra protection. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Angie.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

      At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.

      If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring Spotlight Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my Arlo camera. This ring device is far more superior and so much easier to use. Installation was a breeze and user interface is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for diy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great. Good video quality and nice settings to flash the lights when motion was detected. Easy install

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother who needed to have a security camera. And it came in really handy. He has caught several people coming up on his porch. Excellent camera - easy to install and to hook up on my account..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    A good feature

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell is part of the Ring system. It has a nice sound, easy to install, and it enables me to see and talk to whoever comes to my door .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Spotlight Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera with good quality. Would have liked if the light could shine even brighter, otherwise, good camera all around

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Light is very bright and gives a clear image.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everyone should have one one of these ring cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this particular camera and a right ring, floodlight camera, which I returned both because I wasn’t sure at the time of purchasing which one I wanted to put up so I just purchased both. But I ended up not keeping both because I was gifted a Camera and so I only intended on using one anyway! Both of my returns were unopened unused. I already have these some of these types of cameras up around my home so I can give a review on the ones that I purchased at an earlier date and installed. These are wonderful cameras they’re very easy to install. You can zoom in , love these cameras they do everything you expect out of a camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this. Easy to install and use! Clear picture and sound. Syncs well with ither devices.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a camera with constant power. I hate having to change a battery. Clear picture day and night. This is a great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic floodlight cam combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wiring this up, getting it set up onto the network, and setting the zones was a breeze! I was really impressed with the FOV and brightness from the small lights. I was replacing an older floodlight that was a bit dodgy with the sensitivity. Highly recommend for home security! One note is to get or 3D print a mount if you are planning on mounting it underneath an awning as it won't mount upside down very naturally. Fortunately my roommate had a 3D printer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good camera for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera quality and I like you don’t need to charge the batteries. Set up is easy. Be prepared to pay annually for video saving capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ring cameras. They are clear and very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Farzin2000

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Easy to setup. Going to buy floodlight model. Video quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    RING

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST CAMERAS .ILOVE RING.THEY ARE SO CLEAR.I TELL ALL MY FAMILY AND FRIENDS.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Securty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Clear pictures. Low maintenance. Nice product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    A great opportunity that misses the mark…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several ring devices. This is our first plug-in spotlight cam though. That being said lets get to the good. It’s easy to connect. Installation was fairly easy and I had just enough cable to plug it in. If the power cable were 2 inches shorter it would have been a real issue. The camera’s picture quality is okay but could definitely be better. Now for the BAD! The camera mount that attaches to your house is fine. What’s not fine is the mount/camera ball clamp that attaches to that. It’s so cheaply made and the one screw that locks it to the mount feels like it does absolutely nothing. If someone pulled on the camera it would break right off. It’s absolute garbage to sum it up. They could have made it more solid or even made it and the base mount out of metal. Ring could have allowed for it to lock into both threaded inserts on the base as well instead of only the one. The ball-mount clamp is garbage and so are the screws that tighten the ball. No matter how much you tighten it, it just never seems tight enough. Then you get to a point where the tiny screw on the clamp starts to fall apart because they’re just junk. The USB-C cable that powers this unit is such a stupid design. I can only image it’s 100% the reason for the failures i read about. Water takes the path of least resistance and I can only think that the water gets into the usb-c slot and shorts out the board in some scenarios. Every time I adjusted the cable it pops right out. I’m going to silicone it in place today to try and combat that. I picked up a ring battery today to use as a backup power supply. It doesn’t look like there’s any way to enable that feature. I also absolutely hate that I can’t set a light zone like I can on my wired floodlight cam. I’m puzzled at why this feature was overlooked in this “new” plus version. I probably should have picked up another wired floodlight cam but thought it would look silly on the front of the house. All of that being said ring has clearly missed the mark once again and why is it my dashcams are 4k HDR but ring’s still not there yet. It makes me question their design/tech teams. Sounds like they should start listening to the customers.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Best Buy Customer,

      Thank you for taking a moment to leave your review rating on the Ring Spotlight Cam Plus. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs, and provide them with as much choice as possible. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions or feedback regarding your Ring Spotlight Cam Plus product. We look forward to hearing from you!

      Thank you,
      Alexis with Ring. Ring

  • Rated 4 out of 5 stars

    Spotlight cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it supposed to just wish you could turn it more to the left or the right

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Daewas.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

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