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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 24 reviews

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83%
would recommend
to a friend

Customers are saying

Customers commend the Stick Up Elite Indoor/Outdoor 1080p Wireless/Wired Security Camera for its excellent camera quality, noting the high-quality video and audio, wide viewing angle, and clear image. The ease of installation and setup is also frequently praised. There were no reported cons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does its job. has Ethernet port so you don't have to run and exta lines.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review of Ring Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the cameras on 05/24/2021 and they worked briefly before going off line. Am waiting until after the holiday before calling Geek Squad for help.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello her10,

      Thank you for taking the time to share your experience with us. Ring strives to deliver quality devices that will serve you in the long run, as we understand that you will be relying on them to keep you updated on activity at your home. We appreciate that you have purchased our devices to gift to your relatives for added peace of mind in their home security.

      Having a reliable connection is essential for your Ring device to work properly. Here is a helpful article walking you through step by step how to reconnect the device: https://support.ring.com/hc/en-us/articles/115000308463-Multiple-Ring-Products-Offline.

      If you have a question about a Best Buy installation or an issue with service, contacting Best Buy at https://www.bestbuy.com/site/help-topics/backorders/pcmcat316000050001.c?id=pcmcat316000050001 is normally the best course of action. Once you speak with a representative, you should be able to find a fair solution to your problem relatively quickly.

      For any additional installation questions or set up concerns regarding the Ring camera, please feel free to reach out on our community forum at https://community.ring.com/.

      Thank you,
      Alexis with Ring Ring

  • Rated 3 out of 5 stars

    Ring recording times very.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 3 Ring cameras and 2 Ring door bells. We like the technology, but the recording times are very short. The cameras will turn on when a person or vehicle enters the yard, however after a minute the camera will turn off. If the person pulls in your driveway and sits in the car for a minute before getting out of the car, the Ring cameras will not turn back on when the person exits the car. The cameras can’t read license plates either. I called Ring tech support and they said the recording times cannot be extended; we were very disappointed that the recorded time can’t be extended, that’s a serious flaw with their software.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. 4 of my 10 cameras will not activate, system error. 45 minuet wait for customer service

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Tomjh,

      The Ring Stick Up Cam is designed to work in many home environments to provide you with peace of mind and a sense of security. Please be sure to push the included power cord in firmly, until you hear a click. Next, if you're not able to successfully complete a setup, try rebooting your modem and/or router. Since your router and modem are usually the hardest working devices in your house, these devices like to be rebooted about once a month for optimal performance.

      Your Ring Stick Up Cam has an LED light located on the front to show you the status of your unit. A blinking blue light can indicate several statuses, including setup mode, or in most cases the device is doing a firmware update after setup is complete. Here is a helpful article regarding all the light patterns of your new device: https://support.ring.com/hc/en-us/articles/360038641472-Understanding-the-LED-Patterns-On-Your-Indoor-Cam.

      Thank you,
      Antonio from Ring Ring

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