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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 82 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Q7 Max+ Robot Vacuum's mopping capabilities, suction power, navigation, and quiet operation. The app functionality, overall performance, and ease of use have also garnered positive feedback. However, some customers have reported issues with Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 82 reviews
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    It’s good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it and used it few times and it definitely looked good so far. It mapped the house well and mopping is decent too.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    If you want a robot vacuum, get this brand!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other robot vacuums from other manufacturers, and this one is far superior. This brand knows what they are doing and will not purchase from any other brand moving forward. They are worth the price, I wish I got the more expensive model with the self cleaning mop. You know it’s good when you would have preferred to spend more money!

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi connectivity

    Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues connecting Roborock to my wifi. I was thinking that I would need return but luckily got resolved with the help of Roborock support by turning off cellular on my phone. Roborock would have send that instructions. Other than it works great so far. I have not tried MOP yet but expecting that would great too.

    I would recommend this to a friend
  • Pros mentioned:
    App functionality

    Rated 5 out of 5 stars

    1.5 years and still going strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for 1 1/2 years and still love it. The white doesn't leave marks on my baseboard. All of the parts are easy to clean and replace if needed. I'd buy it again. In fact, I'm thinking of buying another for our upstairs. The app is great. It actually works!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Roborock Q7 Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum works pretty well and does a good job avoiding obstacles. The app and mapping work very well, and it is very rare to have the vacuum fail to return to dock. Pretty pleased with the purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does create on carpet and floors. You can control the suction levels as well. It is well worth the money especially for daily maintenance of larger homes, I plan on buying another one for the second level but in the meantime it will work on two levels, once they are mapped out. It will clean and attempt to return to the last known position of the dock on that level.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 cats and 2 dogs. I also deal with allergies and this is a best purchase ever. Picks up all pet hair and also mops floor that are not cover with rugs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robo vacuum review!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robovacuum, only thing is kind of hard to clean the sensors

    I would recommend this to a friend
  • Pros mentioned:
    App functionality

    Rated 5 out of 5 stars

    Good robot vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tech. App works well. This is our second Roborock. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    I LOVE IT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit that at first I was skeptical but after buying the Q7 I am in love with it!!!! I am a firefighter so I am gone every third day and I set a schedule to clean my house and come home to beautiful dirt free floors!!!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 4 out of 5 stars

    Roborock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roborock works better than my shark vacuum. I like the mop feature. In the beginning, it was leaving streaks but now it's not as bad.

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi connectivity

    Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this vacuum gets stuck pretty easily in anything but low carpet, and the emptying mechanism got clogged and didn't work properly about 80% of the time. The real kicker was that it also doesn't work with 5GHz wi-fi (it's a bit outdated even when updated) so you can't map the rooms or set a schedule with the app or anything. I ended up returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Please give this a shot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! We have 2 large dogs who love playing outside and they bring in lots of first and pine straw. This little thing vacuums and mops amazing! Saves us so much time

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cleaner, way better than roomba. Very precise, i like the app too you can control the vacuum power and waterflow of the mop

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 4 out of 5 stars

    We love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a German Shepard who constantly sheds. This little machine has made all the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Sweeps up the dog hair and dust, vacuums about 1200 sq feet then empties and recharges!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Impressed with mapping and navigation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works really well, it navigates around obstacles and cleans spaces pretty efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first foray into the robotic vacuums, and we couldn't be happier with our purchase. This vacuum had all the features we wanted and they all function very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with our apartment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a smaller space, and this vacuum/mop works extremely well with the workload and tests we put it through with our messes, would definitely reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quieter than any other

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quieter than expected. Smart with the 3d map. As we already had an Roborock i've got pleasantly surprise how quiet it was versus Roborock 4.

    I would recommend this to a friend
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