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Customer reviews

Rating 4.6 out of 5 stars with 15 reviews

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    Rating 4.2 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 5 out of 5 stars

    Great product - check 2.4 GHz wifi compatibility!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: the product does not come with the recommended mop cleaning solution - you need to buy it separately. We love this vacuum/mop. The only thing it struggles with is pieces of dry dog food, which get caught between the vacuum rollers, so I hunt for those before directing Rocky to clean. It is much better with cords and soft object avoidance than the iRobot products. It also navigates an irregularly-shaped “pebble” rug well. The only thing to be careful of is it uses 2.4 GHz wifi only so we had to dig out an old router because it wasn’t compatible with Netgear ORBI broadcasting at 5.2 GHz. Check your wifi compatibility first. Also you’re supposed to put the dock on a hard floor but we took a risk putting it on carpet near the area where our pets hang out most and hadn’t had any issue with mop water. You do need to clean the dock and rollers regularly - picture is of a couple days of use. The mop rag hasn’t needed manual cleaning in the first two weeks - cleans itself surprisingly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Robo Vac! Highly recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum and I could not be more happy with it. It mapped out the house perfectly on the first attempt and has been vacuuming and mopping for about 3 weeks now with no issues. My floor has never been cleaner and I was worried that the long hair from alaskan malamute would be a challenge but so far it has tackled it very well. I highly recommend this vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing robot vaccum couldn’t have asked for a more intelligent robot , my wife is super happy .our house has a lot of rugs and wooden floor and this vaccum has never wet any carpet while it mops the floor .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect, but very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the prior model (S8 Pro Ultra) to the MaxV Ultra for the improved object recognition, and better cleaning. I think the S8 Pro Ultra makes for a much better deal, especially when it's on sale. It's almost as good in every way, and costs notably less. However if you want the best from Roborock, the MaxV Ultra is the way to go. Things I like: 1) Navigation is fast and efficient. The s8 MaxV can map about 2800 square feet in about 25 minutes in mapping mode. 2) Cleaning for both vacuuming and mopping are very good. The vibrating mop pads do work for general surface dirt and grime. It picks up pet hair and cat litter with no difficulty. 3) Object detection in general is very good, and it successfully avoids a lot of the objects that get left around the house by my kids. Things my old i7 Roomba would run over, the MaxV avoids. I rarely have to babysit this machine, and I expect further improvements with firmware updates over time. 4) The docking & self cleaning are improved over the S8 Pro Ultra. The unit can now wash the mop, empty the vacuum, and dry the mop without having to change orientation. The prior model was not capable of this. I also find the dust bin emptying to be slightly quieter compared to the prior model. What I dislike 1) Unit can still get stuck on objects it's not trained on. I would expect a product at this price point to be able to recognize a pen/pencil on the floor, or a sheet of paper. 2) Battery life seems slightly worse than the S8 Pro Ultra. This is probably do to the improved suction and increased vibration in the mop pad, in addition to the RGB camera + LED light. 3) Edge mopping is okay, but I don't find it to be practical at this time. The unit will not run along the edges of rugs or carpet unless they are along a wall / boundary in the house. I was hoping the navigation algorithm would identify things like rugs in my home and use the edge cleaning mop pad to clean right up next to them. Instead the mop pad is generally lifted around 1-2" away from rugs and no special consideration is given to them. Edge cleaning is only useful for walls / boundaries in the home. 4) At this time, if you buy the model with voice assistance you will not be able to customize the names of the rooms in your house outside of the premade ones from Roborock (without going through some tricky to find settings). On the prior model without voice assistance you could name each room in your map from the map itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life-Saver for a Busy Dad: My Take on the Roborock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dad with three kids and four pets, you can imagine the chaos and mess at our place. I've gone through quite a few vacuums, both regular and robotic, and I thought I’d seen it all. That was until I got the Roborock S8 MaxV Ultra. Man, this thing is a game changer! First off, it does everything. Seriously, it vacuums, it mops, and it does both like a champ. The best part for me is the detergent dispenser. I used to hate refilling the mop on my old vacuums, but this one handles it all. It’s also got these redesigned water tanks and a dust bag that make maintenance a breeze. The dock is pretty neat too—it washes and dries the mop pad, so there's no funky smell afterwards. And it’s quiet! I can let it run while the kids are asleep, or even while I’m on a call, and it doesn’t bother anyone. Now, the smart features on this thing are top-notch. It doesn’t bump into furniture or get stuck on kids’ toys and pet stuff lying around. It’s like it knows where it’s going, thanks to some really cool room mapping tech. I got every room mapped out in no time, and it even shows me where it’s cleaned and where it hasn’t. And the cleaning itself? Phenomenal. We’re talking about it picking up everything from cat hair to cookie crumbs. Plus, the mop keeps itself clean, which is great because who has time to wash a mop every day? Setup was super simple too. I had it out of the box and running in minutes, and the app made it easy to get everything scheduled. Now I come home to clean floors every day without lifting a finger. All in all, if you’re looking for something to take some of the cleaning load off your shoulders, especially in a busy house like mine, this Roborock S8 MaxV Ultra is worth every penny. It’s my new best friend in the fight against mess. Highly recommend for any parent out there who just wants a break from the daily grind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best appliance since the dishwasher. I never dreamed I'd have perfectly clean floors all the time, but now I do. I've had a couple different robot vacuums but never had a vac/mop. On the upside: This thing is amazing. The map and no go zones and more give you total control of where it cleans. Like within inches. Obstacle avoidance is great. She doesn't get stuck. She takes pictures of things. I am actually getting more organized because of her! On the downside: She's high maintenance. The water tanks have to be filled and emptied every 2x I use it (1800 sq ft). Requires a monthly disassemble to clean it up. Overall, I love it and I'm glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought other wifi floor vacuums from Shark and IRobot and jyst returned the new Dyson but they were just ok. This model from Roborock is leaps ahead of the others. Foremost, it vacuums then fills up and goes out again to mop the floor. Our house is just under 800 square feet and it returns to the dock twice to wash the mop and go out again. The clean water and used water tanks hold enough for a few days. The vacuum is superior to the others I've had and the mop is good for a daily wipe up. It has operated flawlessly so far, and smart enough to navigate everything. This senior gal gives it 5 stars for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King of Robotic Vacuums

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th robotic vacuume. I have owned Roomba S9 and Braava Combo then Roborock S7 MaxV Ultra then Roborock S8 Pro Ultra and Now Roborock S8 Max V Ultra. If you want the best have money to spare and want set and forget robotic vacuume then this is what you need. This vacuume is strictly about getting business done right the first time. Save your precious time checking reviews online and get it. Make sure to call Roborock to claim free gift set if you buy it from Best Buy before April 28 2024. https://us.roborock.com/pages/claim-gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robot in compare with others that I've owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey, but smart, quiet (big improvement), use little water/chemical, and do better job than some maids. It can reach tight places like under the beds and tables. Best robot in compare with others that I've owned before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccuum Mop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum / mop options for a 3000+ sq ft home. Mapping the entire home was easy. Separate bin for cleaning / detergent is an intelligent option. Mop Raising to 20mm works well on carpets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not perfect but more than good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swip around good but not perfect. Mop almost perfect but really stain on wood you should run a few times. On deep mop water finish fast. You should be maintain each time. Add water. But on market this is best one. On wood almost perfect works. App is amazing. 2D. 3D. And matrix map so cool. Detection . Scan room. Cable. Furniture. Tv stand. Everything. Shoes. Slipper. Perfectly detected. If dust is really big sometimes not vacuum. But 2nd vacuum it is sucked. Noise is good. Even on high speed. Deep clean. Noise is fine. Not annoying. On highest 100 this robot deserve 80-90. Not perfect. But really above the good. Middle between good and perfect. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on cleaning the hole house and mopping cleans excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roborock S8 Maxv ultra is the best in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing robot

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with this robot vacuum. We did have to call the internet provider to switch our router to 2.4ghz but it was easy. Our floors are spotless everyday. Expensive but worth it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    10000pa Suction can not compare with Dyson V15

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The long-awaited 10000pa suction power is far more imperial than the Dyson V15. I ran this 10 times over the area of 30 sqf, I then used Dyson V15 to repeat. This unit did a good job of picking up surface items such as hair, and fibers, but not skin cells! After this unit, my Dyson V15 can still pick up a golf ball size of white powder fine debris. The Q Revo does a decent job if you do not care about cleaning the carpet. You do not need this unit. I hope Roborock improve on this aspect.

    No, I would not recommend this to a friend