Customer Ratings & Reviews

Picked this up on sale and I got to say if you’ve ever thought about getting one of these this is it. I’ve had it for roughly a couple months and the cleaning is great. Picks up dog hair no problem mops where it’s supposed to. App is great and pretty intuitive to the point you can pick which way your flooring is laid to keep streaks away and it does that well. I’ve looked around for a robot vacuum for forever and the mopping is definitely a great bonus. Couldn’t recommend it enough. Hope this review helps anyone that’s thinking about spending the money. It’s definitely worth if you can get it on sale!

I have had my roborock for a bit now and run it about 3-5 times a week. This machine is WILD! It mapped my house flawlessly, it never gets stuck where my roomba j9 would daily. The machine runs, cleans and empties itself with minimal maintenance and actualyl cleans the floors. Excellent product for the money and great at keeping up with pet fur between weekly vaccuming with my kirby! My floor have never looks better.

This robot vacuum is amazing and does a great job so far on my carpet and hard wood floors. The mapping only took minutes to do my whole first floor and it was really accurate for only doing one pass. The features on the app are great, it takes a bit of getting used to, but once you figure out where you need to go, it is informative and easy to use. I really like that it agitates the mop pad while cleaning because I feel my other robot vacuum lacked. It is really well packaged and easy to set up. Would highly recommend. Would also wait till Black Friday again to purchase. Got this at a great price for all the features.

Excellent vacuming and mopping. Easy maintenance. Maps the house, does not get stuck like my old robo vacum. Surprisingly quite too. Very nice remote features too, control it when away and turn on camera too remotely.

Purchased this at a great price on Black Friday. Took a few mins to setup the WiFi and got it map out the floor and clean the first day. It did a great job the first time, subsequent cleaning cycles seem to miss spots for some reason. It's a great addition to the home. I set it to clean as soon as everyone leaves in the morning! Taking off a star coz the water tank needs a refill every 3-4 days and not as in the description.

Little pricey, but smart, quiet (big improvement), use little water/chemical, and do better job than some maids. It can reach tight places like under the beds and tables. Best robot in compare with others that I've owned before.

This robot i believe is one of the best in the market, it works really good, the mapping is good, the app could be improved but it is workable. i recently had one issue with an error, called the warranty and they were very helpful over the phone, the knew exactly what the problem was so it appears to be a recurring problem, FYI get oxide stains on the sensor near the mop, so it gives Error 4, luckily it was before the 1 year warranty expired (about 8 months in use). other than that, it does a great job at cleaning and mopping and mapping etc. very happy with it. pretty smart machine. ts a little pricey but well worth every penny!

Rey good mondongo, it keeps my apartment very well clean Easy to use , easy to clean , the robot is very smart

Amazing, compared to ecovacs vay stronger battery life and a little faster and better quality of cleaning! Recommend 100%

Great product! I’ve been using it for 1 month, and the robot has been working well. I just need to clean the dirty water tank and periodically clean the parts as instructed. My floor is always clean.

The product performs exceptionally well, and I have no complaints so far. However, I recommend waiting for the Thanksgiving sale to purchase it. During the sale, the price dropped by $700—a significant discount. Unfortunately, I bought it earlier and missed out on the savings. It's definitely worth considering timing your purchase to maximize value!

The MaxV Ultra Vacuum is a game-changer! Incredible suction power, smart navigation, and automatic self-emptying make cleaning completely effortless. It handles carpets, hard floors, and even pet messes with ease. Truly a premium, hands-free experience — worth every penny!

I've bought other wifi floor vacuums from Shark and IRobot and jyst returned the new Dyson but they were just ok. This model from Roborock is leaps ahead of the others. Foremost, it vacuums then fills up and goes out again to mop the floor. Our house is just under 800 square feet and it returns to the dock twice to wash the mop and go out again. The clean water and used water tanks hold enough for a few days. The vacuum is superior to the others I've had and the mop is good for a daily wipe up. It has operated flawlessly so far, and smart enough to navigate everything. This senior gal gives it 5 stars for sure!

I've bought and returned multiple robot vacuums because they did an awful job of picking up my Siberian Husky's dog hair. This vacuum has absolutely no problems picking up the hair on the lowest suction settings. It also does a great job of mopping my tile and hardwood flooring. It's expensive but definitely worth the price.

An impressive machine and it works really well given the minimal instructions. The robot performs well cleaning area it should an and mopping has been adequate. The cleaner is quite noisy, though, especially when vacuuming carpet. I feel the mapping system could benefit from being editable on a desktop to provide more accuracy. Being only available on a phone, gives the system a feeling of vulnerbility even though maps can be backed up. The absence of an instruction manual is mystifying, though, perhaps explained by the large number of Roborock models.

Does a great job mopping and cleaning. Can also run anytime of day due to having a built in light. It also won't run into any of my pets which o absolutely love! I love this Roborock and definitely 10/10 recommend it!

Quiet and effective, the mop function works well without making the floors wet

Really loving it so far, but I'm not a huge fan of the app personally. It's mostly fine but i wish they had separate buttons for "vacuum only" vs "vacuum and mop" which is the one listed by default. Maybe I'm just notbused to the app though, and I did still find a way to vacuum only albeit a little more complicated than I expected!

I watched an extensive review video before purchasing and did a good amount of research before spending almost $2000 on this. PROS: vacuuming is better than my last Roomba, mopping is a great feature (doesn’t replace the real deal, but that shouldn’t be the expectation, I love that Rocki is not leaving a ding of rub spots on my baseboards like my Roomba did, it does a good job with pet detection and maneuvering. I also enjoy seeing the pet detection photos and obstacle detection for things like scales. The map is pretty simple once you figure out how to use it. CONS: cord detection still sucks. I am constantly untangling ipad or extension cords. Then Rocki gets discombobulated when you untagle cords before letting it continue it in the room and it ends up creating a new room on the map that doesn’t exist. I now have an extra living room on my map that I can’t figure out how to delete. It also consistently got stuck in random spots like under a bench in the home gym. The voice feature is nice, but it CONSTANTLY hears the voice command when we’ve not said anything close to “hello rocky” and there is no way to cancel the voice command. After you hear it say “I’m here” out of the blue and don’t respond with one of the preset voice commands, the error message is long and annoying. I’ve gotten to where I just say turn the volume up/down, but even that command has to be EXACT not to then get the error message. The cons are probably NBD for a cheaper product, but for $2000, it’s honestly super dissappointing. Would I recommend this to a friend? Not without lots of caveats and not to anyone who doesn’t have tons of disposable income to spend this much on a product with the type of flaws where you’re still babysitting it.

Was not too difficult to set up. Better pattern and cleans better than our previous shark. My wife loves it and wit 2 small children, it keeps the floors nice and clean. Love it. Only slight issue is it sometimes has a hard time understanding voice commands.