Customer Ratings & Reviews
- Model:
- ROC-11-442-01
- |
- SKU:
- 6515271
Customer reviews
Rating 4.2 out of 5 stars with 144 reviews
(144 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Kone XP Air Wireless Optical Gaming Mouse's long battery life and convenient charging dock. Many appreciate its comfortable ergonomics, customizable RGB lighting, and responsive buttons, while some found the software needed improvement. The wireless functionality and lightweight design were also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome mouse , does everything you want and everything the box says it does
I would recommend this to a friendRated 3 out of 5 stars
Its good but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good mouse but if you hve the extra money i would go for the kine air pro its a better mosue
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Randy,
Thank you for leaving your feedback; however, is there anything in particular that ROCCAT can assist you with? ROCCAT's Support Team is always happy to help as needed, and they can be reached right from the support section of the ROCCAT website.
Thank you and best regards!
Rated 2 out of 5 stars
Good for awhile
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 1 1/2 years and now the usb dongle does not connect. The buttons feel fragile.
No, I would not recommend this to a friend- Cons mentioned:Lag
Rated 1 out of 5 stars
No bueno
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse lags. And I’m sure there is a way to zero it in but I’m just not that technical. Ideally you want a plug and play mouse. This isn’t it.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi and thanks for choosing ROCCAT. We are sorry the mouse isn't working properly right away. Please make sure it is connected to the PC directly and avoid connecting it via USB hubs or KVM switches as these are known to sometimes cause issues. In addition, we always recommend to install Swarm in order to update the firmware of the device. The software will guide you through the process. If those steps don't help and you are still having issues, please reach out to our support team using the contact form on our official support website and you'll get help in no time.
Brand response from ROCCAT Support
Posted .Hi and thanks for choosing ROCCAT. We are sorry the mouse isn't working properly right away. Please make sure it is connected to the PC directly and avoid connecting it via USB hubs or KVM switches as these are known to sometimes cause issues. In addition, we always recommend to install Swarm in order to update the firmware of the device. The software will guide you through the process. If those steps don't help and you are still having issues, please reach out to our support team using the contact form on our official support website and you'll get help in no time.
- Cons mentioned:Software
Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually just a terrible mouse. The program to update the thing doesn’t even work. Waste of money if you like to change settings on your mouse.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi and thanks for choosing ROCCAT. We are sorry that Swarm does not seem to be working properly for you. Please feel free to reach out to our support team using the contact form on our official support website and we will be able to assist you in getting the issue resolved.
Brand response from ROCCAT Support
Posted .Hi and thanks for choosing ROCCAT. We are sorry that Swarm does not seem to be working properly for you. Please feel free to reach out to our support team using the contact form on our official support website and we will be able to assist you in getting the issue resolved.
- Cons mentioned:Software
Rated 2 out of 5 stars
Bad software nice mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software sucks on this. Keeps changing on you no. Dpi changes from 400-600 canr raise it any higher than that. Any settings you adjust you have to restart pc. Rgb keeps turning off
This review is from ROCCAT - Kone XP Air Wireless Optical Gaming Mouse with Charging Dock and AIMO RGB Lighting - White
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We appreciate your feedback. Please take the time to reach out to ROCCAT's Support Team so they can assist you in clearing up the issues you encountered with the software. That team can be reached directly from the main ROCCAT website for assistance.
Thank you kindly!
Brand response from ROCCAT Support
Posted .Hi and thanks for choosing ROCCAT. Based on your review we unfortunately can not offer a solution right away as we are missing some details, however, our software should be easy to setup and hold whichever configurations you make - simply make sure you hit "Apply" in the bottom right corner whenever making changes. We have a dedicated team that's trained too help you fix the issues you encounter with the software, so please feel free to reach out to our support by using the contact form on our official website. We are sure that there is a solution for your software issues and we'd be more than happy to help you find it.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Beautiful mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The amount of hours i put into this mouse has allowed me to play so many games without having to feel restricted by a wire
I would recommend this to a friend - Pros mentioned:Rgb lighting, Wireless
Rated 5 out of 5 stars
ROCCAT Kone XP Air Wireless Optical Gaming Mouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ROCCAT Kone XP Air Wireless Optical Gaming Mouse is an amazing wireless or Bluetooth device. I have used this mouse both wireless with the mini USB connector as well as Bluetooth connection. I have used it with a small ultra laptop as well as my mac without fail. Lighting is really sharp and awesome that it changes as you are using it. Really like the blues, teals, purples, reds, yellow, greens that appear with the black lines in between the colors to make some unique design. Scroll Wheel is soft and quiet while using. I am using this with Windows 11 which identified the mouse quickly on Bluetooth and started working immediately. Mouse is lightweight and easy to use. The buttons can switch windows on the internet browser from one tab to another or windows all together. I have found the instructions simple and to the point no issues with it working as expected. Easy to travel with this mouse as well since it is lightweight, full size mouse but very sleek design makes it easy to pack in your backpack or tote and take it with you to use anywhere.
I would recommend this to a friend Rated 1 out of 5 stars
No clicky
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse worked great for about 4.5 months. Then it just stopped registering clicks. Tried all the basic troubleshooting but no dice. Hope ROCCAT can fix. this mouse was tooooooo expensive to crap out after such a short amount of time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Grumpy,
We’re sorry to hear about your experience with your Kone XP wireless mouse; however, please allow ROCCAT's Support Team to assist you with the inconveniences you described within your feedback. That team is always happy to help as needed under their manufacturer's warranty and they can be reached right from the support section of the ROCCAT website via the Contact Form listed there.
Thank you kindly!
Brand response from ROCCAT Support
Posted .Hi and thanks for choosing ROCCAT. We are sorry the mouse isn't working properly any more. Generally, we'd suggest resetting the mouse through Swarm and utilizing the recovery tool that can be accessed via Swarm's update center. However, if this does not solve the issues you are facing, our support team is happy to assist you in finding a solution. Please feel free to use the contact form on our official website to reach out.
Rated 1 out of 5 stars
Scrolling is horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this mouse in the beginning of December and as of right now in March 2024 the scroll mechanism no longer works
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi and thanks for choosing ROCCAT. We are sorry you are having an issue with your mouse. Please try resetting the mouse using Swarm. If that does not help, our support team may have more suggestions on how to fix the issue. If it turns out to be a hardware issue, our 2 year limited manufacturer's warranty has you covered. Please reach out to our support using the contact form on our official support website.
Brand response from ROCCAT Support
Posted .Hi and thanks for choosing ROCCAT. We are sorry you are having an issue with your mouse. Please try resetting the mouse using Swarm. If that does not help, our support team may have more suggestions on how to fix the issue. If it turns out to be a hardware issue, our 2 year limited manufacturer's warranty has you covered. Please reach out to our support using the contact form on our official support website.
Rated 5 out of 5 stars
Journey for the best “gaming mouse” brought you he
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a good run with a razer basilisk to this. This mouse is just flat out perfection.
This review is from ROCCAT - Kone XP Air Wireless Optical Gaming Mouse with Charging Dock and AIMO RGB Lighting - White
I would recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has got to be a gamers only type of mouse. Very difficult to programs with standard programs. Returned to store.
No, I would not recommend this to a friendBrand response from ROCCAT Support
Posted .Hi Ken, thank you for choosing ROCCAT. We are very sorry that our mouse did not match your needs. While our target audience mainly are gamers, our products are also often perceived as quite handy for anyone looking for a multi-button and multi-function device for office needs. If you didn't enjoy using the mouse because of the additional button's functions, please note that those can be customized to your liking using our Swarm software. If you ever have questions or need help with one of our products, our support team is also always happy to assist. Simply reach out using the contact form on our official website.
Brand response from Turtle Beach Support
Posted .Hello Ken!
Sorry to hear that you've had a negative experience with your ROCCAT Kone XP Air.
Please know that the ROCCAT Support Team can answer any questions you may have about our products.
They’re always happy to help and can be reached using the contact form on the official ROCCAT support page.
Have a great day!
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse so much I had to get the black and the white :)
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is amazing definitely recommend for any gamer
This review is from ROCCAT - Kone XP Air Wireless Optical Gaming Mouse with Charging Dock and AIMO RGB Lighting - White
I would recommend this to a friendRated 1 out of 5 stars
Wireless Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't what i expected. I wouldn't recommend this mouse to anyone.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Rodney, thanks for choosing ROCCAT. We are sorry that the Kone XP Air did not match your expectations. Although your review doesn't go into any details, please always feel free to reach out to our support team using the contact form on our official website. We can help you both with troubleshooting issues you may be experiencing as well as improving your performance by answering questions. There's also a dedicated section for many devices, including the Kone XP Air, on our support website where you can find answers to a multitude of potential questions.
Brand response from ROCCAT Support
Posted .Hi Rodney, thanks for choosing ROCCAT. We are sorry that the Kone XP Air did not match your expectations. Although your review doesn't go into any details, please always feel free to reach out to our support team using the contact form on our official website. We can help you both with troubleshooting issues you may be experiencing as well as improving your performance by answering questions. There's also a dedicated section for many devices, including the Kone XP Air, on our support website where you can find answers to a multitude of potential questions.
- Pros mentioned:Battery life, Charging dock, Wireless
Rated 5 out of 5 stars
Super nice customizable mouse.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse.... Super customizable. Firmware update was initially confusing. You have to have both mouse and dongle directly connected to PC USB port. It can't pass through the dock. After I figured it out it took about 15 mins to update. Setup was super easy. Both Bluetooth and dongle was easy to connect with windows 11. Light customization was easy. Button configuration was easy too. Software was easy to install and navigate. Drills down on the mouse options pretty well. Precision was nice. I used during both game place and with AutoCad and it worked really well. Battery life was supreme. I used it for 4 days straight for worked and 2 game play sessions at night and the battery held just fine. Feel of the mouse is nice. Fits in your hand nicely and reduces fatigue. The sliders are nice and smooth and fast. The dock is a nice feature to showcase your mouse. This is a pretty nice touch. Overall good mouse. Many options and nice color scheme that is easy to control. I would recommend this mouse.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Super Technology and Great Physical Design
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse feels perfect in my ‘medium size hand. The surface has a matte finish which feels nice and looks great too. The shape where your thumb rests is just the right amount of concave depression to hold your thumb and gives you confident feel against my ring finger on the other side of the mouse. Tip of the cap to the physical design engineers. The translucent shell looks beautiful and artistic with 5 lighting zones - in a word fabulous. The mouse has very crisp button feel and the scroll is the smoothest ever. On top of these features is an innovative charging cradle. You plug the cradle into a computer USB port, and plug the dongle into the charger. Whenever you want to charge the mouse, you can put it on the cradle. The cradle also produces lighting effects. Very nice added feature. You can also plug the dongle directly into the computer port, but I found placing the dongle into the cradle was more useful. The mouse will sit in the cradle above the dongle without interference. This of course is for your wireless 2.4 GHz gaming setup. You can also connect the mouse via Bluetooth. I found the Bluetooth setup nice if I’m traveling. You get 5 hours of play time per charge which is fine for me. Lastly as far as connectivity you can also use the supplied cable directly between mouse and computer. The optical sensor is very precise. It has the ROCCAT’s Optical Titan Switches for very fast registration and 19K DPI sensoring. I played a few games with the mouse and it was fantastic, fast response time and yet it was wireless and easy to manipulate. Another tip of the cap to the technology in this device. Mechanically on the bottom are ‘Teflon like’ skid plates (glides) and this material proved to be a great addition for ease of surface movement. Don’t forget to remove the protective blue skin to reveal the glide surfaces. Run your finger over the blue skin, then remove it and run your finger over the glides – wow, the glides are smoother than a silk tie. Even the charging cable has a cloth like very soft and flexible surface. The web site to download software is wonderful. Well designed and will provide you details on ways to program and setup your mouse as desired. You should use the web site to download the latest software, including the latest firmware. Note when you update firmware that you will connect the mouse directly to a USB port and put the dongle into another USB port – this ensures both device’s firmware is updated. This is a higher end mouse with sophisticated internal technology and a beautiful external design. The translucent shell is just plain gorgeous. The functionality and specifications are tops. Be sure to download the software and use it to set up the parameters the way you like. It is easy – great. I highly recommend this exceptional product.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
I love this Wireless Mouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Wireless Mouse, the fact the charging station comes on a long cable with a place to put the wireless transmitter is just perfect, it means I can keep the transmitter close to the mouse when in use and don't have to worry about blocking a USB in the front of my case or run a cable with the dongle from the back, I can just plug in the total docking station and then rest the mouse on it for charging when I'm done using my PC, it means my mouse is always charged and I don't worry about it running out of charge, this is a great idea that solves really the most annoying part of wireless mice for me having to find a place for dongle and then remembering to plug it in after I finish gaming/using my PC. From a gaming aspect out of the box no fancy setup needed. Windows picks up the mouse it lights and ready to go. Only complaint is the center mouse button to click has a bit more travel and can be hard to click down because you also click left and right with it, but overall I'm impressed and love it. The software from Roccat to adjust the mouse is fine and I didn't notice any issues when setting up the RGB or adjusting the buttons on the mouse for myself, but it really only needed for those thing, otherwise I never open it. For someone looking for a good mouse for gaming that is easy to keep charged and looks great with RGB this one is the one for you.
- Pros mentioned:Charging dock, Ergonomics
Rated 5 out of 5 stars
This is the way a wireless mouse should be!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ROCCAT Kone XP Air Wireless Optical Gaming Mouse with Charging Dock finally fixes the need for a chord by providing a docking station for your wireless mouse for any time you need a quick recharge or at the end of a busy day in the office or gaming. Just drop your mouse on the charging dock and your set for the next use. ROCCAT Kone XP blends a perfect mix of design flourishes with functionality and comfort. Well formed for all-day use, it is ergonomic without being oddly shaped. It has all the function buttons needed to master your gaming or blazing through spreadsheets. The LED lighting is well done, adding a unique style without being overboard on the bling. The docking station mirrors the LED colors and sequence to bring a perfect styling addition to your descktop. I found this mouse to be excellent. It felt good for extended use and looks great. I get a lot of comments on the unique internal LED lighting and the dock! PROS - ROCCAT brand, design, and styling - Perfectly functional buttons and features - Charging dock - LED lighting CONS - None at this time
I would recommend this to a friend - Pros mentioned:Charging dock, Ergonomics
Rated 1 out of 5 stars
A Cluttered Experience
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the Kone XP Air for a little over two weeks. I have used multiple Roccat products in the past and have never truly been satisfied with their performance. Unfortunately, the mouse is over encumbered with too many programmable buttons. This may be a positive for RTS or MMO type games, but the buttons themselves are also much too close together. This caused a few kinetic input errors that resulted in a few faulty responses in game. The Roccat software also leaves a lot to be desired. It presents too many options all at once that is not very user friendly, especially to first time users. I did prefer the ergonomics over several other options I tested. It fit in my hand comfortably, and it did not slip out during a session. The scroll wheel was responsive and it had many sensitivity options to fit your liking. The charger is a nice option; however, the mouse will fall off with the slightest bump to the table or tap of the mouse. Overall, i did not prefer this mouse over other options such as the G-Pro Wireless Super Light.
No, I would not recommend this to a friend










