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Customer reviews

Rating 4.3 out of 5 stars with 570 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 569 reviews
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Expected better for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets hot really fast and the specs aren’t too good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    BETTER THAN THE STEAM DECK (LCD)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the Steam Deck LCD, and always wished I could play games like Minecraft handheld without the jittery performance of the Nintendo Switch This thing has one of the BEST VRR experiences I have ever-! Playing a game at 1080p with playable framerates is soooo much better than relying on Vsync lower graphics settings to ensure a smooth/consistent 60fps on steam deck. Loved this so much that I nearly stopped playing my gaming PC. So I’m returning this to get that extra boost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing loopholes

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was entirely too much marketing for these as being a handheld Xbox gaming device, but there is not enough emphasis on how removed these devices are from the console - any memberships that aren't for PC will need to be upgraded to include PC or the device is limited to whatever subscriptions that encompass PC already. It's extremely disappointing to pay as much money for a device that is as limited as I find this to be. Microsoft is slow enough to catch onto the hype of handheld gaming, but the overall disappointment the release of the ROG Ally has been ugly, so I hope they get the hint.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Brittany,

      Thank you for sharing your experience with the ROG Xbox Ally. We’re pleased you chose ASUS, and we sincerely apologize that the device has not fully met your expectations. We understand your concerns regarding the way the product was marketed and the limitations you’ve encountered with subscription compatibility compared to the Xbox console experience.

      Your feedback is very important to us, and we will ensure it is passed along to our product and marketing teams for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2510034235-0051" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG XBOX ALLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome and can run basically any tripleA game.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! I got it for my best friend for Christmas and neither of us has been able to put it down. It’s so nice having a handheld, and it’s got a lotta storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and it’s a wonderful gift. He loves it. He sleeps with it. He wakes up with it lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plays soulsbourne games very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good handheld pc. Plays exactly what i want to play on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product to this day, I love it, it is comfortable and you practically have a com...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG XBOX ALLY Z2 = Dream machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! Great for gaming Xbox cloud online! Also run native pc game! I installed RDR2 and runs flawless! Tried cyberpunk on pc and also runs smooth! Windows runs perfect! Runs about any program you need it to!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Packs a punch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this! We do have other cheaper consoles we probably utilize more as a family, but if you’re an avid gamer and desire steam this is worth it. We bought for sea of thieves and probably wouldn’t have spent so much if we weren’t trying to wirelessly play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, husband loved his Christmas gift! You can also use it as a computer and play computer games on steam

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I love this device ship to me quick and arrived on time One of the best purchases I made in a while

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld gaming device is the bee's knees of you like gaming on the go this is definitely for you

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ultimate portable device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device for playing on the go can connect to tvs if u use hdmi to usb c cord so almost like a portable pc that u can bring anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All in one entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, if you're looking for the console and breaks the mold & dont mind working with computers this is the product for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Xbox Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG Xbox Ally I bought it to play fivem gta roleplay omg it works perfectly better then I expected. And not to mention you can play all the game you can think of handheld. One of the best gaming consoles yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally is the most versatile and powerful gaming handheld currently available. While the Windows interface occasionally requires a quick adjustment, the overwhelming benefit of having total access to my entire PC and Xbox world, paired with a stunning 120Hz display, makes it an indispensable device. It's a premium product that has completely redefined how and where I game. If you demand power, flexibility, and a truly high-fidelity portable experience, the ROG Ally is the only choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld pc!!!! Get yours!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for the past days and i love this machine so far. The grip to olay it feels just like holding a xbox controller. Also i recommend to use in monitor thats what i'm looking foward to do by getting the rest of hardware that i might need to have the great experience. Also i'm a Streamer and provides me a lot of tools when it becomes to stream edit amd create content.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fiya Xbox handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, plays like a handheld Xbox and is exactly what’s expected with surprisingly good graphics and smooth gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very cool is just amazing, how amazing the comfort of the console is, it's exactly like an Xbox controller.

    I would recommend this to a friend
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