Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 12161735
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
- Pros mentioned:Portability
ROG Xbox Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ROG Xbox Ally console, it's super cool and I can take it everywhere, it's the best purchase ever.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox Rog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit plays every game i want its a must have
I would recommend this to a friend Portable Xbox for son! Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son absolutely loves this and it’s great that it’s portable and we can take it anywhere. I can also use it to serve the web, but it’s a great platform with the Xbox!
I would recommend this to a friendWas hoping to finally get a better PC but got this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far i didnt think i would like this thing but so far iam glad my docking station is compatible and so far its looking promising even though it was said to come yesterday it came before the time that it scheduled to be dropped off so iam very happy
I would recommend this to a friend- Pros mentioned:Portability
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it is more than I thought, I can take it on all my business trips and entertain myself while I am at the hotel.
I would recommend this to a friend - Pros mentioned:Overall performance
The best handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great handheld product. I love it a lot.
I would recommend this to a friend Patience is Key
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly love it does take time to get used to it and adjust it the way you want it to be
I would recommend this to a friendROG XBOX ALLY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The console is very good and the customer service in the store is excellent. I 100% recommend the console and Best Buy to buy it from.
I would recommend this to a friendXbox Ally S Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this an excellent device. It plays games well, gives extra storage space, extra battery life and a the Xbox theme is nice.
I would recommend this to a friend- Cons mentioned:Storage capacity
Under powered device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re lucky depending on the AAA game you play you’ll get 50fps on LOW settings. I was deeply misled on the performance of the device by YouTubers. If you play only AAA games do not buy this. I will be returning this and getting the X. 3 games and the storage is pretty much used up. Wouldn’t recommend to anyone unless you play indie games.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnferneeP,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the disappointment you encountered regarding performance and storage capacity, which ultimately led to the return of the device. Your feedback is very important to us, and we will ensure it is passed along to our product development team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2511007396-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Xbox rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it came on time haven’t put it down since I bought it
I would recommend this to a friendROG Xbox Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I was conflicted between this and the XAX but this is perfect for what I wanted to use it for.
I would recommend this to a friendRog Xbox Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming pc for multiple games on Xbox pc and also emulator I’m happy with purchase so far fix settings for some games plays all AAA games 1Tb combo saves you the headache
I would recommend this to a friendgood could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is good the software is a little slow and internals could be better
I would recommend this to a friendXbox rog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I've made is efficient acceptable, and the best thing was that they helped me very well to buy it in the store
I would recommend this to a friendGoop product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The handheld is impressive. Xbox cloud gaming is a very cool feature that works well with this model.
I would recommend this to a friendGood but competition is better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have mixed feelings about this item, there are some pros but it is just not worth keeping in my opinion, there are better handheld PCs on the market. Ultimately, I will be returning.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Khalil H,
Thank you for sharing your experience with the ASUS ROG Xbox Ally. We are glad to hear that you found some positive aspects of the device. However, we are sorry to learn that it did not meet your expectations, leading to its return. We sincerely apologize for any inconvenience this has caused, and your feedback will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2510034235-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
My purchase: portable Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my purchase, it's exactly what I was looking for
I would recommend this to a friendMini Xbox pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like a mini pc but with Xbox . Like a computer but handheld .
I would recommend this to a friendRegrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow very under power honestly I would have been better off buying a laptop definitely regret buying
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the ROG Xbox Ally, and we sincerely apologize for the performance issues you encountered, including slow responsiveness and underwhelming power, which led to your disappointment with the device. This is not the level of product quality we strive to provide, and we regret the inconvenience caused.
To help address these concerns, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2510034235-0046" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly: https://www.asus.com/support/faq/1042398/
