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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4 out of 5 stars with 124 reviews

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Rating by feature

  • Performance

    Rating 4.0 out of 5 stars

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are pleased with the ROG Xbox Ally's overall performance as a handheld PC. Users find it to be a great device. There were no cons mentioned in the provided data.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 124 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Top hand held ive played

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what i wanted it for. Able to play steam and xbox games wish it had bigger storage but was happy about getting a 5tb external ssd cheap then getting the ally x. Graphics are nice like playing on a small tv.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Excellent windows handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs my windows games easily without requiring extra setup or workarounds. Great battery life. The new windows handheld mode has worked seamlessly so desktop is not necessary. Exceeded my expectations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid handheld.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is good. you get the most value if you have gamepass ultimate so you can access the games that run on it. albeit, you wont get the best graphics resolution (outer worlds 2 and 1 for example). Halo infinite is solid even at low settings, and even black ops 7 as well. i think this is the best value amongst the two ASUS xbox ROG's. However, in terms of UI and just snappiness, the steam deck is just better (and cheaper). but again, if you have gamepass ultimate, this is worth the value alone. if you have other platforms such as steam, EA, ubisoft and battlenet, it works too on here as this is windows 11. the grip on this handheld is better than steamdeck; it feels very ergonomic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    ROG Xbox Ally - 512gb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on release date! That was fantastic. The device it’s self is great, I have not complaints. I can actually use my Xbox headset to connect via voice chat without having to use wired connection, even connects to my shockz! I love it. Plays AAA games perfect, minor lag in cloud play, doesn’t not get hot like the Ally 7’s do. Battery Life is amazing, I have not run it dead playing COD yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for mid/small indie games.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to PC handhelds so I have no reference to what's better or worst. I'm enjoying it for what it is, playing games on the go or in bed. It's really comfortable to hold and pretty much playall my smaller games navtively on it. Games like cyberpunk or call of duty I would just cloud stream them. Cloud streaming is getting really good, I can't the difference most of the time. I think the price is not great and I get it's a mini PC but most are buying this just for gaming. I think 400 to 450 should be the max price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a powerful little PC, quick setup with a seamless integration with Xbox and other Game Launchers making this my go to gaming platform this season, the thing has played everything I’ve thrown at it with an ease. My biggest gripe would be the storage space 500GB just isn’t enough in today’s gaming world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Travel, Not for AAA Heavyweights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Xbox Ally is a comfortable, high-quality handheld with a sharp 1080p/120Hz screen and great ergonomics. It runs Windows, giving you access to Steam, Xbox PC games, and cloud gaming, but performance is mid-range for heavy AAA titles. A good choice for portable indie and casual gaming — less ideal if you want top-tier performance for modern big games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Rog Xbox ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rog Xbox ally is a great handheld PC the new xbox full screen is great the battery life is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its nice but.............

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this a couple of weeks and loved almost everything it had to offer. The xbox grips make gaming really comfortable. The sound quality was really good. The picture quality was good for not being an oled screen. Having the ability to use steam, xbox, gog or epic launcher for games is really nice. You can also stream games from steam similarly to the Playstation portable. One thing id say is the power leaves a lot to be desired. It ran mass effect legendary collection good, halo master cheif collection good and left 4 dead 2 with mods really well. When it came to spider man 2 and battlefield 6, it was a rough experience with low ghraphical settings and turbo settings on. Tired to get college football 14 revamped working on a ps3 emulator and was getting 1-14 fps. Didnt matter if the revamped mod was installed or not, if it was on turbo settings or tweaked settings in the emulator itself. Id say either stick with the Rog Ally A1E or pony up for the ROG ally xbox x. I guess id say you would have to ask yourself if you wanna try AAA games on it or stick to more of older titles.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Traviswood067,

      Thank you for sharing your experience with the ROG Xbox Ally. We apologize that the performance did not fully meet your expectations, particularly with certain AAA titles and emulator use. Your feedback regarding power limitations and gameplay experience is very valuable, and we will ensure it is passed along to our product team for review.

      In the meantime, we recommend the following troubleshooting steps in the FAQ below to help optimize performance. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this gem up and have loved it since day one. I havent had a problem with any game granted im not running stuff at max settings. I have consoles for that, dont believe all the negative reviews. This is well worth this price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Awesome Game I would recommend people to buy this Game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Solid Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it cost a little less, but other than that I think this is a very solid handheld. It's comfortable to hold, it plays most games well, the screen is 1080p 16:9 so you won't have any annoying black bars in games like some other PC handhelds and the SSD is super easy to upgrade unlike some other PC handhelds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX ROG ALLY X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good system to have if your getting into heldhelds i definitely think the price could be a bit on the lower end close to 499-530 but it’s not a bad piece or equipment if you know that you’re looking for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Even better than expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is even better than I had hoped it would be! I love that I can remote play the Xbox on this and even stream Playstation Plus on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Xbox Ally has honestly performed way better than I expected. Great value when you compare it to the Xbox Ally X

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only say that I am very satisfied with this purchase, I recommend this product 100%.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ROG xbox ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very decent handheld don't get me wrong. You can actually play most of the games on it. I would definitely suggest it to people who want play games like silk song or resident evil or other similar games. The problem comes when it tries to play latest games and it doesn’t feel future proof. If you already have a gaming pc this doesn’t give you that play that game from anywhere kind of a vibe just yet. Maybe we need to wait another generation.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rkr8,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2512000301-0001] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Xbox rog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice device for someone who wants to play casual games. You really have to adjust settings to play more graphic intensive games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing,love it. Plays all the games i want! The performance is wicked good! I deff would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very capable device but keep your expectations in check

    I would recommend this to a friend