Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- |
- SKU:
- 6642253
Customer reviews
Rating 4.5 out of 5 stars with 622 reviews
(622 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Controller4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing gaming handheld. Users find the device very comfortable to hold and play with. Initial impressions suggest the battery life is acceptable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best gaming purchase since I left consoles for PC!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love my XAX. Works with all the games I already ow on Steam and my game pass subscription is paid until deep 2026. So far, haven’t found a game that doesn’t run great. Over all, awesome handheld.
I would recommend this to a friendRated 5 out of 5 stars
Xbox ally x review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised just don’t expect to play every pc game on the controller parts. Great for story games and works well for multiplayer too!
I would recommend this to a friendRated 4 out of 5 stars
Xbox rog ally x
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade to my old rog ally. The games run very smoothly and the battery life is great! Only thing that keeps this from being a 5 star its not a true xbox...
I would recommend this to a friendRated 5 out of 5 stars
Best handheld pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally love this if you are into gaming and having it on the go or wanting to use any where this is something i recommend.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels solid, nice quailty hardware. No issues with the screen or sticky buttons. Nice packaging. Did store pickup, and the transaction was smooth and fast.
I would recommend this to a friendRated 5 out of 5 stars
Best gaming handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld. Easy set up takes a little bit so grab something to eat while set up. Very user-friendly definitely recommend.
I would recommend this to a friendRated 5 out of 5 stars
ROG Xbox Ally X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For someone who is an Xbox fan but wants to start building your PC library, get into PC gaming, or just want to take your games on the go, this is an amazing opportunity and experience.
I would recommend this to a friendRated 5 out of 5 stars
Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been in the xbox ecosystem for a long time, but this thing rocks. It's awesome to have a solid handheld option as well as steam access! Highly recommended
I would recommend this to a friendRated 5 out of 5 stars
Everything and more!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a steam deck, the ROG XBOX ALLY X is a huge step up in every way! From the ergonomic design, to the powerful performance of the AI Z2 Extreme processor, this device is everything and more!
I would recommend this to a friendRated 5 out of 5 stars
get one if you can
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far.. had it since day one.. my X button gets stuck that’s the only problem I’ve had. I need to take it so I can see why the button get stuck sometimes.
I would recommend this to a friendRated 5 out of 5 stars
Amazing game handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the design, really good performance with z2 extreme processor, most of games are around 45 fps. Maybe i didn’t configure it correctly. it is really good game handheld.
I would recommend this to a friendRated 5 out of 5 stars
Great product with great performance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only enjoying it more the more I use it. This new generation of handheld gaming devices is everything I was hoping the first generation would have been.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
It was amazing until it wasn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a great improvement from the original ROG Ally. The performance is great, the unit is quieter, and the form factor is much much more comfortable. The updates to Windows for the Xbox Full Screen Experience are a vast improvement from how it was before. All of that is irrelevant because the unit's build quality is junk. The plastic internal parts shattered around the metal screw threads and the entire face button board can no longer be secured into the internals of the case. And what could cause this kind of damage? Pressing the A button. I can't in any good conscience recommend a unit that breaks like this. I have no idea if this is a side effect of them moving their manufacturing or what, but this is not acceptable in a device that costs a thousand dollars.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Peter N,
Thank you for sharing your experience with the ROG Xbox Ally X. We sincerely apologize for the issues you’ve encountered with the build quality of the unit. We understand how frustrating it must be to face hardware damage under normal use, especially with a premium device.
Your feedback is very important to us, and we will ensure that your comments are passed along to the appropriate teams for review. To further investigate this matter and explore possible repair options, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510021587-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Best mobile console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been team xbox since the first xbox. I bought this and it doesnt dissappoint. I can play on the go anywhere where they have wifi.
I would recommend this to a friendRated 2 out of 5 stars
A Disappointing Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Asus ROG Ally X, expecting a seamless gaming experience on my Xbox. Unfortunately, my experience was marred by performance issues and frustrating setbacks. *Setup and Performance:* The setup process was a major letdown. The device froze multiple times, requiring restarts and wasting precious time. Installing games was equally frustrating, with slow loading times and frequent pauses. The interface, touted for its sleek design, felt sluggish and unresponsive at times. *Gaming Experience:* While I didn't extensively test the device's gaming capabilities, the initial experience was underwhelming. The slow interface and loading times raised concerns about the device's overall performance. *Verdict:* Given the issues I encountered, I would advise potential buyers to exercise caution. While the Asus ROG Ally X may have impressive specs on paper, its real-world performance falls short of expectations. If you're looking for a reliable Xbox gaming experience, you may want to explore other options. *Rating:* 2/5 stars *Recommendation:* Asus needs to address these performance and stability issues to deliver a satisfying gaming experience. Until then, I'd recommend exploring alternative options that can provide a smoother, more enjoyable experience.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KanwarChaudan,
Thank you for your comment.
We do understand your disappointment with the ROG Xbox Ally X and the inconvenience this may have caused if you are experiencing slow performance issues. To resolve this issues, ensure Windows, drivers and games are up to date. Updates for the device are posted at:  https://rog.asus.com/gaming-handhelds/rog-ally/rog-xbox-ally-x-2025/helpdesk_download/. Configure your system, game, video and operating mode settings inside the Armoury Crate utility software and ensure you don't exceed your game's threshold. Additionally, if you are playing these games online, ensure the device has access to an established router and internet service is working properly since this will affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
:) love this thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Playing my games everywhere and more often! Where has this handheld been all my life.
I would recommend this to a friendRated 5 out of 5 stars
Xbox Ally X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving my Xbox Ally X it’s like I have a regular Xbox controller in my hand and surprisingly it’s not heavy
I would recommend this to a friendRated 5 out of 5 stars
Amazing handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was roughly packaged in factory but great device. Use it daily.
I would recommend this to a friendRated 5 out of 5 stars
Rog device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic device to play on the go gonna bring it everywhere!
I would recommend this to a friendRated 5 out of 5 stars
Rog Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever, Runs well, does not heat up, does not weigh, has good ergonomics
I would recommend this to a friend































