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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 420 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing gaming handheld. Users find the device very comfortable to hold and play with. Initial impressions suggest the battery life is acceptable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 420 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Asus ROG Xbox Ally X - 2 week review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device overall. Comfortable to hold. Screen is too small. But I am almost 50. Software is great. Fingerprint scanner is a good addition. But the fingerprint scanner hardware failed and became unusable after one week. I wish it was bigger like 8 inches and had and OLED screen. Battery is good also.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear youngbloodr,
      We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2510034235-0007] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Handheld Gaming Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little system. I own a Steam Deck and an original ROG Ally Z1 Extreme and this handheld is amazing in comparison. Pros: 1. The ergonomics are great. It may look funny but it feels like you're holding an Xbox controller in your hands and my hands never got tired or felt like they needed to take a break. 2. Battery is solid, gives you great playtime (mileage will vary though based on what you play and settings chosen). 3. Triggers, buttons and sticks feel great 4. Integrates incredibly well with Xbox. I play games natively but also sometimes stream from the cloud or remote play from my Series X console. 5. Multiple storefronts. I love that I can play Steam games AND Xbox games on this device. I can even be in the UI and launch a Steam game directly from there. 6. 1080p gaming without sacrificing FPS (frames per second). It runs AAA games incredibly well. 7. Variable Refresh Rates (VRR) screen helps games look even better Cons: 1. UI is still working out some kinks, but there are updates at least once a week so it's constantly improving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox ROG Ally X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth to upgrade if you have Asus ROG Ally X. My wife took over my Ally X and this came out just in time. Runs great. Extremely comfortable. Wish included a case like steam deck. But I highly recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox Ally X is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, okay, as a total newcomer to the whole PC handheld scene, I have to say the ROG Xbox Ally X is seriously impressive. It took me a couple of days to figure out the whole Windows layer—I use Macs and game on my PS5 Pro and Xbox Series X—so there’s definitely a bit of a learning curve if you’re coming from pure consoles. But, the Xbox Full Screen Experience (FSE) is a game-changer (to me). It genuinely makes this thing feel like a dedicated console from the moment I turn it on, after I got used to it. I'm rocking it with Game Pass Ultimate and downloading everything through both the Xbox app (GPU) and Steam. I've been running demanding stuff like Battlefield 6 and ARC Raiders, and it chews through them without breaking a sweat. So far, I haven't hit a single game or setting that has given me trouble. If you’re like me and hesitant about jumping into PC handhelds, or you're just looking for a powerhouse, I'd recommend the Xbox Ally X completely!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming with Begood2316.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is amazing it's my first Windows handheld so it was a little difficult to get used to it first just figuring out all the ins and outs of it but after that it's absolutely the best gaming system I've ever had

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox ROG Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great buy I love this thing!! The packaging was amazing I love the cool box it came in. I preorder it after it got sold out and it still arrived ok time for my birthday and it arrived a couple days earlier, I really appreciate that!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Xbox Rog Ally X? 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged and played with it as soon as it arrived! I love the fact that it's portable and can connect to my computer! I am excited for more games to be released, and overall, it is the best purchase I have made this year! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arc Raiders runs at 60 FPS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m playing Arc Raiders at 60 FPS on the Xbox Ally X. Not only does it run smoothly, it also looks about the same graphic quality wise as it does on the Xbox Series X. This thing is a monster!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gameplay and battery is so good with the device but I preferred a larger screen with Lenovo Legion go 2. Having issue with xbox full experience though when changed to 4tb samsung 4tb pro

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely more than powerful to play any gave I’ve tried on it although have had some issues with the buttons sticking quite a bit but other than that very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THIS IS AN XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Perfect upgrade from the original RoG Ally. Full Screen Experience has so much potential. It really makes the device feel like a console.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally loved this. Its like a mini cpu but made specifically for xbox gaming, plus you can listen to music while you play. A must have if your a gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Enjoyed it more then I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i was hesitant at first because everyone says its best for trips but honestly i been enjoying it just at home and it lasts a while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this device so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and good display. Can play so many games on steam. Just some AAA games the graphic quality is too blur and bad but still get fps 60+. Still love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was borderline debating on upgrading from a steam deck to this but decided to pull the trigger and never looked back! Best purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Xbox ally handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Rogers ally axbox handheld is money with spent. the buttons on it all work. the speakers sounds awesome. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Windows looses vs steam os

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is weird , is at the same time one of the best handheld. But windows won’t do for me. I installed steam la and now is the best of the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rob Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing and love it! Plays all my games with no issues even using a hotspot on my phone while out and about with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of the ROG Xbox Ally X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “The ROG Xbox Ally X is powerful, easy to upgrade, and plays games smoothly without Windows getting in the way.”

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good steam deck alternative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preety solid, big fan of the interface and the actual performance of the device. Will be replacing my steam deck.

    I would recommend this to a friend
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