The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 101 reviews
Rated 5 out of 5 stars
Portable Xbox
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first handheld PC, Steam Deck type of device. I would asbsolutely recommend it. Works perfectly as designed. I just wish the price wasn't so steep.
I would recommend this to a friend
Rated 5 out of 5 stars
Bit expensive, overall nice
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A handy machine, I've been using it nonstop when waiting for prolongued times. Battery life could be better but it lasts a few hours, so good enough for me.
I would recommend this to a friend
Rated 5 out of 5 stars
Amaing does exaclty what you want
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall great device a bit high on the price but you do get what you paid for. Playing Arc raiders is great on this thing.
I would recommend this to a friend
Rated 5 out of 5 stars
Best handheld!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best handheld I’ve ever purchased! I am not a pc gamer so there’s a learning curve but the Xbox experience makes it easy!
I would recommend this to a friend
Rated 5 out of 5 stars
Simply amazing handheld system
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just an amazing system, love being able to play on the go. Battery life and everything else is amazing. Highly recommend
I would recommend this to a friend
Rated 5 out of 5 stars
Review
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its expensive hand held but only wirth it if you travel a lot to play your steam and xbox games on the go
I would recommend this to a friend
Rated 5 out of 5 stars
Powerful gaming on the go
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best there is for gaming on the go. And with the Xbox controller grips feels just like your playing with a console controller!
I would recommend this to a friend
Rated 3 out of 5 stars
Not nearly as good as it should be
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's fine. The Xbox Full Screen Experience isn't nearly as good as it should be, it's literally still running windows. You'll still have to install updates and drivers from literally 4 different places.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Luther F,
Thank you for your feedback on the ROG Xbox Ally X. We're glad to hear it's working fine overall, but we're sorry the Xbox Full Screen Experience didn’t meet your expectations. We understand how important a seamless and console-like interface is for gaming. Your comments about the Windows environment and the need to install updates and drivers from multiple sources are appreciated and will be passed along to our product and software teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2510031066-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Great but the Price Tag
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pricey but worth it. A hundred dollars more than the original ally x
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it fits perfectly in your hand and is awesome for playing games on the couch
I would recommend this to a friend
Rated 5 out of 5 stars
Generational
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I mean wow! Being able to play AAA games while at work or at home as a dad of 2 boys! This is a gem!
I would recommend this to a friend
Rated 5 out of 5 stars
Great for game pass users
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great powerful handheld. It's much more easier to use then the original Rog.
I would recommend this to a friend
Rated 5 out of 5 stars
Xbox ROG Ally C
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Xbox Handheld is an awesome console to play everyday.
I would recommend this to a friend
Rated 5 out of 5 stars
Must buy honest
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
BEST HAND HELD EVERRRR. Both pc games and Xbox all at once
I would recommend this to a friend
Rated 2 out of 5 stars
Refresh of a Refresh .. AVOID
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simply put, this is a mere refresh of a refresh. This is almost exactly the ROG Ally x from 2 years ago, with little handles added. ASUS cheaped out BADLY on this
1. same EXACT screen as the original ROG ally.. what???
2. no hall effect joysticks.
3. single usb4, competition doubles this
4. TINY pathetic 7" screen despite bulk
5. Almost zero performance gain over previous generations
NOT an xbox either. just a windows handheld.
Long story short, get an msi claw 8ai or a legion go 2 (or a cheap clearance previous ally i guess)
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Beau,
Thank you for your comment.
We do understand your disappointment with the ROG Xbox Ally X and the inconvenience this may have caused if it did not meet your expectations. Certainly, this ROG Xbox Ally X is not a minor refresh of the original ROG Ally from two years ago, but rather a significantly upgraded version of the ROG Ally X from 2024. While it shares the same 7-inch 120Hz screen as previous models, it features major overhauls to its chassis, battery life, memory, and connectivity. Also, it has an improve cooling system, ergonomic grip, upgraded RAM, Dual USB-C ports and equipped with the AMD Ryzen AI Z2 Extreme, which includes a neural processing unit (NPU) for upcoming AI features, such as Microsoft's Auto SR (Automatic Super Resolution), which helps boost performance. Indeed, is is not an Xbox, but it comes with a "Full Screen Experience" mode that prioritizes the Xbox library and features a dedicated Xbox button for quick access to a streamlined interface, making it feel more like a dedicated Xbox handheld.
Compare to an MSI Claw 8 AI+ and Legion Go 2, you get a better user experience with the integrated Xbox Full Screen software, improved ergonomics and controller design, and stronger performance, especially at lower power levels. Also, it offers improved power efficiency and stronger performance with the AMD Z2 Extreme chip.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 1 out of 5 stars
Terrible Service from everyone
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item was never delivered. Shipping company OnTrac updated as out for delivery on Friday morning and didn’t update all weekend. Followed up on Monday to figure out where my package was and they ran an investigation, was told Tuesday that the result of the investigation was that they delivered my item and it is now Best Buy’s problem. Now my day 1 $1,000 preorder is being predicted to be available 2-months later.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear JakeP,
Thank you for reaching out and sharing your experience with the ROG Xbox Ally X order. We sincerely apologize for the inconvenience caused by the delivery delay and understand how disappointing this situation must be.
As the order was placed through Best Buy and fulfilled by their shipping partner, we recommend contacting Best Buy directly to further investigate the matter. Their support team will be able to assist you with your order status and provide the appropriate next steps.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2510021587-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
Buyers Remorse
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not that great, too small for an Xbox game, too expensive, it's a super, tiny, mini PC, save your money and buy a proper laptop
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear RogerD4T,
Thank you for your comment.
We do understand your disappointment with the ROG Xbox Ally X and the inconvenience this may have caused if it did not meet your expectations. The ROG Xbox Ally X is considered a great device for Xbox gaming due to its powerful hardware, improved ergonomics, and optimized Xbox experience, especially its integration with Game Pass and the Xbox Full Screen Experience, which provides a more console-like interface. While its price tag is high, the improved performance, longer battery life, and features like swappable storage make it a premium, powerful, and user-friendly handheld PC for dedicated gamers. Additionally, It uses the AMD Ryzen Z1 Extreme processor, which delivers impressive performance for demanding AAA titles, often playable at high frame rates.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 1 out of 5 stars
Trash
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bad screen, go buy steam deck:)))))))))))))))))))))))))))))
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Raalm,
Thank you for your feedback regarding the ROG Xbox Ally X. We're sorry to hear you're experiencing issues with the screen and understand how frustrating that can be. To help resolve this, we recommend contacting our support team at https://www.asus.com/us/support/callus/ so we can investigate the issue further.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2510021587-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
The best most powerful handheld on the market.
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s here, probably the most anticipated piece of gaming hardware of 2025, The ROG Xbox Ally X. There’s a lot to like here and thats from someone who has owned the previous Ally’s as well as last year’s Ally X, i’m able to talk about this handheld system with good details and I’m going to share my experiences with this bad boy.
Is this an Xbox Console handheld device? The short answer to this question is no, this is a full-fledged windows 11 PC handheld device, from here you can download games from a number of places, Steam being one of those places. I personally use the Xbox Gamepass, it’s affordable and there’s a ton of games to choose from including new games that get added on pretty much every couple of weeks.
Getting started is pretty standard for anybody that has a PC, you have to sign in, download a few updates, download games etc. but it’s all fun in the process.
Screen:
Even though it is still 1080p (and not 1440p or 2k, 4k etc) AND not OLED is in my opinion still perfectly fine. 7 inches is a nice size screen, its very bright, very clear and very colorful. I don’t know why the screen hasn’t been upgraded, but my bet is that this screen uses the least amount of power compared to the others and was probably chosen to keep the battery lasting for as long as possible.
Battery:
A very good high capacity battery. Will last maybe 2 hours playing AAA games or 5+ playing less demanding games, it might not seem like a lot, but literally having a portable PC last as long as it does is pretty impressive once you see it in action.
RAM:
24GB, more than enough RAM for a handheld device. This bad boy has enough memory to run any game out right now and it’s pretty future proof as well. To give you an example, Battlefield 6, which is the newest AAA game out right now recommends 16GM of RAM.
Processor:
AMD Ryzen AI Z2 Extreme, a very powerful and very capable processor according to reports, it’s a slightly better processor than last generations Z1 Extreme. More than capable to run any game, or multiple open applications.
Memory:
1TB of storage, enough to download a few AAA games, you will eventually run out, but 1TB it’s kind of standard right now, not great, but not bad either. There’s a memory card slot to add additional storage if needed. Again, pretty standard.
Ergonomics:
the obvious difference to this Ally compared to the previous ones is the ergonomics or more precisely the grips, very comfortable to hold, they have a nice texture to them, the whole device does have some weight to it but its not heavy.
Misc:
Comes with its charger, has rear trigger buttons, the speakers sound fine for their size. The two charging ports and the power button and all the vents seem to be exactly the same from the Ally X. I did some digging and found out that if anything needs to be replaced like worn out thumbsticks and buttons, they are user replaceable, which means if you take care of your device it will last you for a very long time. I know the price is a little steep, but you get the best PC handheld out right now.
I would recommend this to a friend
Pros mentioned:
Battery life, Ergonomics
Rated 5 out of 5 stars
Xbox Ally X
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it’s wonderful! Portability is great. Comfort is top notch with the new Xbox handles. Everything seems A+ so far with it. Battery is good so far and hopefully it’s great!