Customer Ratings & Reviews
- Model:
- 55R4C5
- SKU:
- 6625617
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the 55" Class Select Series 4K LED Smart RokuTV (2025) for its excellent picture quality and ease of use, with many finding it simple to assemble and set up. The TV's smart features and perfect size for bedrooms are also appreciated. However, some customers have noted that the remote control can be overly sensitive.
This summary was generated by AI based on customer reviews.
Broke in 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV on September 24, 2025 and after 2 months it died. No power, doesn't turn on, and after all the troubleshooting still didn't work. I try to to through Geek Squad since i bought the 2 year protection plan but because there's a 1 year manufacturer warranty i have to go through Roku which was the worst customer service. Just know if you go through Roku, physically call them, the online chat thing is useless, then when that's done, they'll create a ticket for a third party service called ITI. After that it'll take 3-5 days for them to contact you, another 1-3 days to tell you when you're TV will be shipped to the courier, another week to wait for the courier to contact you when they receive the TV to then schedule for them to come. In total you're looking at maybe 3-4 weeks for your TV to be repaired. What's upsetting is i paid for 2 years of service from geek squad when in reality, 1 year is what I'm really paying. Overall i liked the picture quality and all the TV had to offer, but the manufacturing of the internals are trash.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Ryan, help has arrived! Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to assist. Thank you! Bernie, Roku Customer Advocate
Big screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Great TV great service. Highly recommend
I would recommend this to a friendRoku 55”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the aspects of the tv, especially with all the channels it comes with and you can download
I would recommend this to a frienddefective after 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 2 months and now I'm getting random black screens. I will have sound but no picture. I have to turn the TV off and back on to get the picture back. I have tried every trick in the book from soft resets to factory resets and everything listed online, nothing fixes it. It is obviously the defective. Even at this price point I expected it to last longer. This is my second Roku TV and most likely my last.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Allen, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is the best for everyone that needs Ty
I would recommend this to a friendOk for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so picture, guess ok for the price. Built in Roku is not as fast as my old Roku device, disappointed in that.
No, I would not recommend this to a friendWorst tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ever bought. Power button doesn’t work on remote nor tv. Had it for a little over 2 months. Contacted Roku and they keep putting me on hold and when I do get someone they always want you to try this try that and they leave you as is and tell you to call back or email and when you email them they never answer back. Being on hold for over an hour at a time for multiple times in one day. My day is gone.
No, I would not recommend this to a friendThis tv is just a big Roku device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was buying a smart tv with Roku as a built in app. This TV is just a large Roku device that was not at all compatible with my Xfinity service. Also, the picture quality appears to be washed out and pause/rewind/fast forward are not an option in most cases. I returned this TV and bought an LG. I would not recommend this TV to anyone who is looking for the common features found in most other televisions.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in October worked great. Now in December have the screen is pixelated and I will be returning
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Jennifer, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Bernie, Roku Customer Advocate
QC issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen had burned out pixels and a red scan line. Make sure to check it right after buying.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello! We're sorry to hear about your order experience. Please contact BestBuy directly so that they can assist you with a replacement. We hope you can get back to streaming soon! Elmer, Roku Customer Advocate
Screen didn't last
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen when bad within a month. Returned for a different model.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! Thanks for sharing. This sounds a bit unusual and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate
Not great, even for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv had one of the worst pictures, of any tv I’ve ever seen. Took it back 2 days after purchase, and exchanged for an Insignia, that is night and day difference in picture quality.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Kathleen, thanks for taking a moment to share. We’re sorry to hear that it didn’t work out, but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate
- Pros mentioned:Ease of use, Picture quality
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Picture is very good. Sound is ok, not great but acceptable. The best thing is getting rid of 3 remotes on my end table.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice TV for the value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I am very pleased with the TV. I don't do anything fancy except watch movies. The price was good and it seems to be of nice quality.
I would recommend this to a friend - Pros mentioned:Ease of use
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy navigation and love that it has everything right at your fingertips! Love Ruko TV’s!
I would recommend this to a friend - Pros mentioned:Picture quality
Roku TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works great! The images on this TV are very clear and have sharp detail.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works great and meets my expectations. The picture quality is clear, and the sound is good for everyday use. It was easy to set up and connect to other devices. The design is simple and looks nice in the room. Overall, it’s a solid TV for the price and does exactly what I need it to do.
I would recommend this to a friend Roku - 55" Class Select Series 4K LED Smart RokuTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roku - 55" Class Select Series 4K LED Smart RokuTV (2025) This TV seems to be very good. And Roku Support does take care of any issues there may arise.
I would recommend this to a friendPerfect Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt, courteous, professional and friendly. They even took my old television out to the trash
I would recommend this to a friendGood Job Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turned out better than I expected! There delivery and setup is perfect for apartment living.
I would recommend this to a friend
