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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $329.99

Customer reviews

Rating 4.8 out of 5 stars with 183 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the excellent picture quality of the 55" Class Select Series 4K LED Smart RokuTV (2025), with many praising its clarity. The ease of setup is another highly appreciated feature, frequently noted for its simplicity. Additionally, customers find the TV's weight manageable. Overall, the positive feedback focuses on the user-friendliness and visual performance of this model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 183 reviews
  • Rated 5 out of 5 stars

    Outstanding service and install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55” TV has made the start of college football season much more enjoyable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and had all my favorite apps. available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Roku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and value. Fits perfect in media room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is very nice and was a good price for the quality I for sure would recommend best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales representative was very helpful very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku 55 inch TV 2025

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price went from 299 for the TV 260 something how long is the price match guaranteed for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 55”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Customer service was excellent. Very quick in and out purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV on September 24, 2025 and after 2 months it died. No power, doesn't turn on, and after all the troubleshooting still didn't work. I try to to through Geek Squad since i bought the 2 year protection plan but because there's a 1 year manufacturer warranty i have to go through Roku which was the worst customer service. Just know if you go through Roku, physically call them, the online chat thing is useless, then when that's done, they'll create a ticket for a third party service called ITI. After that it'll take 3-5 days for them to contact you, another 1-3 days to tell you when you're TV will be shipped to the courier, another week to wait for the courier to contact you when they receive the TV to then schedule for them to come. In total you're looking at maybe 3-4 weeks for your TV to be repaired. What's upsetting is i paid for 2 years of service from geek squad when in reality, 1 year is what I'm really paying. Overall i liked the picture quality and all the TV had to offer, but the manufacturing of the internals are trash.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Ryan, help has arrived! Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we’re eager to assist. Thank you! Bernie, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Great TV great service. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku 55”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the aspects of the tv, especially with all the channels it comes with and you can download

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    defective after 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 2 months and now I'm getting random black screens. I will have sound but no picture. I have to turn the TV off and back on to get the picture back. I have tried every trick in the book from soft resets to factory resets and everything listed online, nothing fixes it. It is obviously the defective. Even at this price point I expected it to last longer. This is my second Roku TV and most likely my last.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Allen, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best for everyone that needs Ty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so picture, guess ok for the price. Built in Roku is not as fast as my old Roku device, disappointed in that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv ever bought. Power button doesn’t work on remote nor tv. Had it for a little over 2 months. Contacted Roku and they keep putting me on hold and when I do get someone they always want you to try this try that and they leave you as is and tell you to call back or email and when you email them they never answer back. Being on hold for over an hour at a time for multiple times in one day. My day is gone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This tv is just a big Roku device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was buying a smart tv with Roku as a built in app. This TV is just a large Roku device that was not at all compatible with my Xfinity service. Also, the picture quality appears to be washed out and pause/rewind/fast forward are not an option in most cases. I returned this TV and bought an LG. I would not recommend this TV to anyone who is looking for the common features found in most other televisions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen didn't last

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen when bad within a month. Returned for a different model.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello! Thanks for sharing. This sounds a bit unusual and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    Not great, even for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv had one of the worst pictures, of any tv I’ve ever seen. Took it back 2 days after purchase, and exchanged for an Insignia, that is night and day difference in picture quality.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Kathleen, thanks for taking a moment to share. We’re sorry to hear that it didn’t work out, but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate roku

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Picture is very good. Sound is ok, not great but acceptable. The best thing is getting rid of 3 remotes on my end table.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great and meets my expectations. The picture quality is clear, and the sound is good for everyday use. It was easy to set up and connect to other devices. The design is simple and looks nice in the room. Overall, it’s a solid TV for the price and does exactly what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Fast, smart, easy setup and operation?

    I would recommend this to a friend