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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1432 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Ultra Streaming Media Player's ease of use, excellent picture quality, and 4K capabilities. Many appreciate the convenient remote control features, including voice search and a headphone jack. While some customers mention the price as a drawback, the positive feedback on performance and streaming capabilities outweighs these concerns. The user-friendly interface is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,432 reviews
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to streaming video, for the most part, and am amazed at all the apps available on the Roku. I can't believe that I can stream some of the networks for FREE. No lag an great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    110% better than paying for cable!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! set up was easy! cos minimal! go get it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    excellent streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to drop cable TV . We chose roku for streaming. easy to set up and low profile device. Weare really satisfied with performance. It has most commonly available services like netflix ,amazon, sling. etc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Mostly great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with the device over all. Had one device freeze, and the MLB app on Roku is showing me commercials while the one on Apple TV doesn't. Otherwise it's been solid, easy to use, and the picture is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple, but a few drawbacks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the Roku although ultimately ended up returning it. All the current streaming devices have some pro's and con's, but Roku just came out on the bottom for me. I much prefer the Amazon Fire and the Shield TV. Roku does have a nice, clean interface.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Choice for 4K HDR Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra does great with 4K HDR streaming, however, please note that there is very little 4K HDR content available, and the 4K (non-HDR) content isn’t appreciably different than 1080p visually. Also, roku’s 4K Spotlight channel doesn’t search for 4K content, just shows your channels with 4K content available.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Trying out the top of the line Roku player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to try the Roku Ultra to plug in my LG UHD 4K TV and it's a good device watching content on it as 4K continues to come out more it's streams 4K content very well, in reality it's not that different from the premiere + The things about the Ultra player is that it features live voice search, usb port (note: it's a USB 2.0 port) and digital optical audio out jack. If you want the top of the line player yes the Ultra is the one to get but if your looking to save a few bucks I would consider the premiere + more as it does about the same things as the Ultra does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have have had several generations of Roku and I feel this is the best to date. The picture quality is much better especially with my 4kHDR TV. Very easy to set up and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating, but cheap way to watch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku allows use of many tv and video apps so you can watch tv cheaply. Best if you subscribe to video services like Netflix, Amazon Prime, Hulu or an over-the-top tv service like DirecTV Now. Or, if you have a cable or satellite subscription already, you can log into lots of networks apps with your account credentials from your other service to enable their app on Roku. However, lots of video streams in the various apps stutter or freeze even with high-bandwidth internet connections. Getting all channels is difficult. The individual network apps usually work better than Hulu or DirecTV Now, but even they have random streaming issues too. This whole thing works best if you already have cable or satellite and just want to watch TV occasionally on an extra tv that's connected to a Roku instead of paying for another set-top-box from your TV provider.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HIGHLY RECOMMENDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Roku and wow. I got it for my parents but I've been using the heck out of it. You can stream photos and videos from your smart phone via wifi and the roku app and it surprisingly works pretty well. Also, the media player on it via USB also allows for some good memories. This thing is so FAST. I mean, their smart TV gets the job done when streaming content from Netflix, Amazon, etc but this thing just loads everything almost instantaneously. It is a blazer. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Simple to use. Works fast, good response time on the remote. The feature to speak into the remote for searching is great. The earphone option is great too. Overall happy with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Roku is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my roku media player. I bought this model because it had a faster processor that didnt really freeze up. The point anywhere comes in handy.. i dont have to point directly at the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best streaming device across multiple platforms. Voice search remote searches all providers. Headphone jack in remote is great for not disturbing others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable way to stream almost anything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku does great what Western Digital started doing well. This device streams virtually any video file I have on my network and offers an tremendous number of channels from across the world. The interface is easy to use, and the voice command may be useful but I haven't used it because I don't have that many pay type channels that I subscribe to. I have several Roku devices and the added voice command button on the ultra remote is where the select button is on my other models. Takes a little bit of getting used to. Overall, a reliable easy to use product. The aquarium screensaver is nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid streamer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fastest streaming device I've had. Really works well. Very responsive and fast. Love the voice search feature and would buy again! Really nice picture too!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 4 out of 5 stars

    Well worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a streaming media player, this is it. Hands down. 4k, vudu, fandango now, and it's fast and clean,and so much more. You could ditch cable and get by on this as well.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Product for replacing cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Navigate and love the interface. Buffering is almost noon-existant and love the quality and you can attach the headphones to the remote is a great feature,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only have streaming services for tv, so this product is great with our new 4K tv. I love the lost remote finder, and the gaming. Provides great quality picture. Wish the price was less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Speed - Quiet - No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Roku devices and have been very happy with each. I bought this one because our brand new home was hard wired with ethernet connections in every room. This Roku streams HD continuously as smooth as a DVD player. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Fast with a great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wasn't sure what to expect from a Roku. It was easy to set up via wireless network, intuitive to use, fast with a great picture. Having fun with it!

    I would recommend this to a friend