Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $38.99
Clearance
The comparable value price is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 1432 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Ultra Streaming Media Player's ease of use, excellent picture quality, and 4K capabilities. Many appreciate the convenient remote control features, including voice search and a headphone jack. While some customers mention the price as a drawback, the positive feedback on performance and streaming capabilities outweighs these concerns. The user-friendly interface is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,432 reviews
  • Pros mentioned:
    Remote control

    Rated 1 out of 5 stars

    nothing but problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to like this thing, I really did. I like it's zippy interface, and easy-to-use remote, but I've had far too many HDMI handshake issues. I've been hoping for software updates to fix the problem but no luck. At first I was thinking it was a 4k-tv thing, but I just gave up and bought the new 4k Apple TV (which works great, BTW). So then I hooked up the Roku to one of our old standard HD TVs and SAME PROBLEMS. I've swapped out countless HDMI cables, factory reset numerous times, and no fix. I even recently started up a Hulu Plus trial, and for some strange reason, on the Roku, the image (when it actually plays) is zoomed in, and I can't understand why. Other services on the Roku don't have that issue, and Hulu runs just fine on other devices. I'm fed up, and will not buy another Roku product again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great, I just wish Roku would improve the remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, the user-interface, speed/performance, quality, channel options, and everything else are fantastic, the only thing I wish Roku would change is the remote. Making the remote control some basic TV functions (power and volume) would make it perfect for me as I wouldn't always need two remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Bought this to augment my Tablo device, they connect seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have done this years ago

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped cable and finally bought this. Great streaming with no buffering or lag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should Have Unplugged from Cable Years Ago

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret with this purchase is that I did not make it *years* earlier. While not an avid daily TV watcher, I do occasionally enjoy movies, comedy specials, and some series like Silicon Valley and Game of Thrones. With Netflix, Amazon Prime, and HBO Now added to the Roku, there is nothing missing from the previous cable company connection except the huge monthly bill -- and I have greater viewing choices! Plus, the savings on the monthly rental fee that the cable company charged for their set top box paid for the Roku device in about 9 months, so every month after that is pure savings on equipment. Although I am technically savvy, the installation, setup, and ongoing use of the Roku is unbelievably easy even for a novice and does not require any special skills. An impressive device in both intuitive operation and long-term savings. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with easy to install and operate. The added app lets you use your smartphone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great roku for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a roku for my family and they're loving it! Easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grat product! Highly recommnded

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about a month ago. Was easy to set up and intuitive to use. Connected to an existing Comcast account. Fast downloads. Netfix and Hulu were easy to use. The headphones that plug into the remote is great when others don't want to hear the show.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Better than Apple TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple but this roku is better than apple tv as it is cheaper, has 4k and hdr and is more versatile. Love that you can hook up headphones to this unit and plug them in to the remote. Brilliant. Love this product and will never go back to apple tv again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works right away, Has a bunch of apps, some free, some not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice asset to compliment my TV. Works well for streaming & channel choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good device for streaming.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing this item, I owned an older Roku. I liked the older Roku but needed a second one for a different TV in our home. The new Roku I purchased has a number of new hardware features but I found the most welcome improvement was in the user interface. It is much faster and easier to navigate the system and get to where you want to be. I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Roku is great. Remote is better compared to older Roku remote (Roku 3).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Riki Ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up easy to use and it gives me all the channels I'm looking for

    I would recommend this to a friend
  • Pros mentioned:
    Remote control, Speed

    Rated 5 out of 5 stars

    Excellent Streaming Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roku ultra is everything I expected it to be. It's lightning fast, you don't have to point the remote at the unit to make it work, and the earbuds included with the item are a bonus. Now I can watch my late nite shows without waking up the household.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Daughter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for a Christmas gift for my middle daughter. She seemed to be quite happy with it. The setup was easy and the picture was great on her 4K set. The device did not appear to be underpowered which is a big bonus on a video streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaking is perfect. Great variety of apps that can be downloaded.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best of the streaming devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple TV user for years and initially purchased one of the new Apple TVs because it has its own App Store. Once I realized that it did not have a few of the apps I wanted to download I returned it to the store and went with the Roku Ultra because it seemed to do everything I wanted. I have been beyond happy with this device as it literally has every app that I could ever want. It also has great picture! My Time Warner Cable app on the Roku has better HD picture than my HD set top box. I HIGHLY recommend this product as it is the best of the streaming devices on the market. One thing to keep in mind though, the performance of this device definitely depends on your internet connection. I would buy one of these for my family but there is no way their 10mbps connection would support the HD picture and functionality such as streaming live TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great add on to my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like easy of use.. a great add on to tv. very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K reception

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku has a great picture using 4K technology. A pleasure to use.

    I would recommend this to a friend