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Customer Ratings & Reviews

Model:
8079120
SKU:
2381065
Your price for this item is $29.99

Customer reviews

Rating 3.9 out of 5 stars with 385 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love how Easy CD & DVD Burning is easy to use and user-friendly. They appreciate its affordable price point and reliable performance. However, some customers have experienced compatibility issues, particularly with Windows 10, and installation problems. Additionally, a few users have reported that the software records videos without sound.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 385 reviews
  • Rated 5 out of 5 stars

    Excellent burning software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to use. Compatible for new users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    read the instructions on your PC screen carefully!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Broke" disc burner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 3 tries before I could get it to install. When I finally did, it wouldn't burn a disc-kept saying couldn't perform function. When I uninstalled it, my disc burner no longer worked. It had been working fine before I installed this stupid software. I contacted customer support for Corel, who make Roxio-TOTALLY WORTHLESS. The little help they gave never fixed the problem-they are CLUELESS-their big suggestion was to burn to an external drive. WTF!!! Your software screws up my burner, and your big fix is for me to buy a new one?! Total waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    need more help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loaded pgm tried to convert dvd to tv dvd player won't convert. not so easy to do. can't see what type of program made dvd to start with. could use more expert help at store and will do so

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program gives errors every time I try to import a video, then freezes the whole program. Best Buy won't accept the return and the company won't refund me. Tried the company's tech support and they take days to return emails and live chat is not helpful. After following their troubleshooting instructions, program still doesn't work. Called customer support and they said email the Best Buy receipt for a refund, then they emailed back to say they won't refund! Opened a BBB ticket today...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    useful tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend the product and continue further useage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great I paid fore my kids and me and reas of family

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with this software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is noted that this is an easy cd dvd burning software,It was suggested from an associate that is a good program and is easy to use. I didn't understand it and spend hours trying to figure it out. I ended up deleting it from my computer and went back to Nero which works and is easy to use and works great. Loss of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not work after the “GEEK SQUAD” told me this would work for what I need, now I’m stuck with garbage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not work with win 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this because it would not work with windows 10. Normally I love Roxio Products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't do what I needed, so returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't read reviews before buying. When I read the reviews, I realized that this product would not do what I needed, so I returned the unopened software

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use this with Windows 10, several features wouldn't work and ultimate burns produced flawed files. Spent considerable time on phone with Roxio customer service, which was very accommodating, but even they concluded that the software obviously hasn't been updated for Wdws 10. Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very disappointing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product to put our home videos onto DVD. No where on the box does it say that this program only makes videos WITHOUT sound! What is the point of that? We were even more upset that we can't return the product because it is software and we had to open it to see how bad it is. What a waste of money!! Disappointed that Best Buy even stocks this product and didn't stand behind it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    roxio dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the unit,with installation,operation and many other problems

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    COULD NOT GET TO LOAD ON MY COMPUTER - WINDOWS 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WILL RETURN IT BACK TO STORE WOLULD NOT LOAD ON ANY OF MY COMPUTERS - 3

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work the way it is suppose to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good software product at all, doesn't copy at all and playing movies is a joke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    To hard use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to figure out how to use it and it's various options

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trial program

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get more expensive program to get much use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not like Windows 8 program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not like the system built into Windows 7 & 8 programs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    UncleEd

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to Not rate this software BUT can't. This software does not record files in *.mp4 format!!! This was reported by another reviewer and I concur.. I returned the software for a credit on my account.

    No, I would not recommend this to a friend