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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 803 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 803 reviews
  • Rated 5 out of 5 stars

    My new favorite bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite bag. Fits everything I need for personal and work travel. The quality is the best and should last a lifetime!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bag feels good at your back, has good amount of space to store stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backpack. I love using it for my school backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backpack for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backpack for work. It carries a lot in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am glad I bought it. It gives and serves everything I want , I can practically put my laptop, tab, books, few clothes and am ready to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome for daily academic life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite comfortable for daily academic use. The color and design suit with formal and casual academic appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for college on a daily basis and it works out great. It has so many pockets that it holds everything I need including my laptop and more. It’s very comfy looks really sleek and I love it. Great pricing,High quality 10/10 would recommend Thank you, Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Backpack for Corporate Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine enough backpack, assuming you don't need a legit, versatile backpack. It's not very comfortable, and it has very little cargo space. I put in a laptop, power cord, change of clothes, toiletry bag, HDMI cable, Moleskin notepad...and it was filled up. The water bottle holder only holds small bottles. But, you know, it does look nice, so if you're just looking to use this over a briefcase or something, I guess it's worth it? If you need something useful for travelling for more than a day, the Targus Drifter and North Face Surge are way better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bag For traveling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bag looks professional! - All my medical examination tools fit in all the pockets - Notebooks & Books fit nicely in the large compartment - HP Spectre fits snugly in the notebook compartment 15"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corporate backpack!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is using this for her corporate trips and she is in love with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best backpack for laptops.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this backpack March 2020. It been great to me. You won't regret it trust me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice and practical backpack to carry your laptop and tablet,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Backpack is very nice I got it for my son and he loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backpack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and holds two lap tops together. Many many pockets!!! Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Side pockets are designed poorly. The front pocket also sags when you carry a notebook inside. There is something very wrong with this bag's weight distribution. Poor, average.

    No, I would not recommend this to a friend
    • Brand response from Samsoniteproductexpert
      Posted .

      Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter. Samsonite-US

  • Rated 4 out of 5 stars

    Book bag

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bag is able to take my required load, a lot of pockets to play with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack has a durable material, includes two large compartments and plenty of zippered pockets that are conveniently located. It also includes an elastic strap on the back so that it can be attached to a roller bag handle. However, I wish it had two elastic straps on the back because the backpack tends to lean forward when atop a roller bag. It's a great size and comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backpack for work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack is an absolute gem! It’s the perfect blend of comfort, durability, and style, making it ideal for everything from daily commutes to weekend adventures. Comfort (5/5): The padded shoulder straps and breathable back panel make carrying this backpack a breeze, even with heavy loads. The adjustable straps ensure a snug fit for all body types, and I never felt any strain, no matter how long I wore it. Storage & Organization (5/5): With a spacious main compartment and multiple well-placed pockets, this backpack keeps everything organized. The side pockets are great for water bottles, and the front zippered pouch is perfect for quick-access items. It holds more than you’d expect without feeling bulky. Durability (5/5): Built with high-quality materials, this backpack is tough as nails. It’s weathered daily use, rough handling, and even some unexpected rain without a single tear or loose stitch. The zippers are smooth and sturdy, adding to its reliability. Weight (5/5): Lightweight yet robust, it strikes the perfect balance. It doesn’t add unnecessary bulk, making it easy to carry for hours. Style & Versatility (5/5): The sleek design looks great whether you’re hiking a trail or heading to the office. It comes in various colors, and the minimalist aesthetic pairs well with any outfit or setting. Value (5/5): For the price, this backpack is an incredible deal. The quality and features rival more expensive brands, and it’s built to last, making it a smart investment. Overall (5/5): This backpack exceeds expectations in every way. It’s comfortable, practical, and stylish, with no flaws to note. Whether you’re a student, traveler, or outdoor enthusiast, this is a must-have. Highly recommend!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good backpack for individual needs

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oveall good quality, comfortably, and well padded backpack that has the stylish front flap. It has all kinds of deep pocketed compartments with smoth micro fiber material that can house up to a 15' laptop and tablets. Thinks start getting a little squinched when you start adding books/binders, and when fully packed and weighted down, the hook strap begins to stress the stitching. Luckily, I won't be needing it fully loaded and works for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Minimalist Design, Maximum Function”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this backpack for a few weeks now, and I’m honestly impressed. The design is super clean and minimal, which I love—it looks professional without being boring. The black fabric feels really sturdy, and the stitching seems solid. I carry it to work every day and it still looks brand new. One of my favorite things is how comfortable it is to carry. The handle is strong and the straps are padded just right. I’ve had backpacks that dig into my shoulders, but this one’s been great even on longer walks. I’d definitely recommend this bag to anyone looking for something durable, stylish, and practical. It’s a great value for the quality you get!

    I would recommend this to a friend
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