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Customer reviews

Rating 4.8 out of 5 stars with 820 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 820 reviews
  • Pros mentioned:
    Comfort, Design, Storage

    Rated 5 out of 5 stars

    Samsonite Bag (one of the best bags)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this bag. Very comfortable, plenty of space and pockets, looks very classy, good space for laptop and other electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Quality

    Rated 5 out of 5 stars

    “Minimalist Design, Maximum Function”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this backpack for a few weeks now, and I’m honestly impressed. The design is super clean and minimal, which I love—it looks professional without being boring. The black fabric feels really sturdy, and the stitching seems solid. I carry it to work every day and it still looks brand new. One of my favorite things is how comfortable it is to carry. The handle is strong and the straps are padded just right. I’ve had backpacks that dig into my shoulders, but this one’s been great even on longer walks. I’d definitely recommend this bag to anyone looking for something durable, stylish, and practical. It’s a great value for the quality you get!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Great Backpack for Daily School Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this backpack for school, and it’s been exactly what I needed. It’s comfortable to wear, has enough space for my laptop, books, and other essentials, and feels durable enough for everyday use. The design is simple and practical, which I really like. Overall, it fits its purpose perfectly, definitely worth it for anyone looking for a reliable school bag.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Storage

    Rated 5 out of 5 stars

    Great backpack for travel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for travel. It is lightweight yet durable with a plenty of space to protect electronics and keep everything organized. With the slim profile of the bag, it easily slides under an airplane seat and is not bulky when wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quality, Storage
    Best Buy Employee

    Rated 5 out of 5 stars

    Good backpack for individual needs

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oveall good quality, comfortably, and well padded backpack that has the stylish front flap. It has all kinds of deep pocketed compartments with smoth micro fiber material that can house up to a 15' laptop and tablets. Thinks start getting a little squinched when you start adding books/binders, and when fully packed and weighted down, the hook strap begins to stress the stitching. Luckily, I won't be needing it fully loaded and works for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quality, Storage

    Rated 5 out of 5 stars

    Great overall backpack (travel + work)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked low and high for a replacement for a company-provided High Sierra Backpack. Everything was either too expensive or didn't have enough pockets. Specifically, I was looking for a bag that could double as a workbag and a travel bag for short trips (carry-on only). This bag is surprisingly great at both. It's got a huge number of pockets and feels well made at every step. The zippers feel good, the material seems to hold up pretty well (had it for a few months now), and I haven't had to baby it or take any special care. Now, I purchased it on sale at $50. Its list price is $100 and I might feel differently at that price. But at $50, this was a no-brainer and a definite upgrade from my generic High Sierra bag. It's stylish, very utilitarian, and fits all of my tech. The water bottle holders are the only downside (they're not elastic so they don't expand or contract).

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Storage

    Rated 5 out of 5 stars

    Nice bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, lots of room. Light weight. Good quality. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality, Storage

    Rated 5 out of 5 stars

    Great, durable, multifunctional backpack.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backpack with tons of room. We bought two of these for our grandsons to use as their carry on / personal item on a flight from FL to Colorado. They had plenty of room for clothing for the week and their iPads. Now they are using them for their regular school back packs and school issued laptops. These are very durable and well constructed. I would purchase again if I needed one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Wonderful Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsonite Modern Utility Laptop backpack, and it has quickly become my go-to bag for both work and travel. This backpack is the perfect blend of style, functionality, and durability. First and foremost, the design is sleek and modern. The bag looks professional enough for business meetings yet stylish enough for everyday use. The variety of color options allowed me to choose one that perfectly suits my personal style. The organization features are fantastic. The backpack has multiple compartments and pockets, making it incredibly easy to keep my laptop, tablet, documents, and other essentials neatly arranged. The padded laptop compartment provides excellent protection, and I appreciate the dedicated tablet sleeve as well. One of the standout features is the comfort. The padded shoulder straps and back panel are well-cushioned and breathable, which makes carrying the bag for extended periods a breeze. Whether I’m commuting to the office or navigating through an airport, the backpack feels light and comfortable on my back. The quality of the materials and craftsmanship is evident. The backpack is made from durable, water-resistant fabric, which gives me peace of mind knowing my electronics and important documents are safe, even in inclement weather. The zippers are sturdy and operate smoothly, adding to the overall reliability of the bag. Additionally, the Samsonite Modern Utility Laptop backpack includes thoughtful extras like a convenient front pocket for quick access to smaller items, side pockets for water bottles, and a smart sleeve that allows the bag to slide over the handle of my rolling luggage. These features make it incredibly versatile and practical for both daily use and travel. Overall, I am thoroughly impressed with the Samsonite Modern Utility Laptop backpack. It meets all my needs for organization, comfort, and durability, and it looks great while doing so. I highly recommend this backpack to anyone in need of a reliable and stylish way to carry their laptop and other essentials.

    I would recommend this to a friend
  • Pros mentioned:
    Pockets

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is pretty good for what I'm using it for. All the pockets serve their purpose but the tab on the zippers should be built a bit better. Every time I go to open the pockets the zipper tab gets stuck. Although it does provide protection to my laptop since I've dropped my backpack, the padding is pretty solid. It's a bit small for my taste but overall good backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quality, Storage

    Rated 5 out of 5 stars

    Yup, it’s a good one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is light, lots of room and pockets and it looks beautiful. Fits easily under the seat in an airplane. It is strong and nicely made. It is fit for purpose. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage

    Rated 5 out of 5 stars

    High utility value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome backpack. I can fit both my large gaming laptop and my smaller work laptop in different sleeves, as well as haul an arrangement of peripherals and cables via its numerous pockets. The buckles up front are super nice, and the dimensions make it suitable for 'personal item' size on flights. Sleek shape that doesn't make you look like a high schooler. Only downside is that there are so many pockets across the different sleeves and flaps its hard to recall where I put things; you need to set up a system and stick to it.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Water bottle holder

    Rated 5 out of 5 stars

    Durable and Comfortable Backpack for Everyday Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with the Samsonite backpack. The material feels sturdy and well-made, and the zippers glide smoothly without snagging. It has plenty of compartments to organize my laptop, books, and accessories, which makes it perfect for school or travel. The padded straps are comfortable even when carrying it for long periods, and the design looks sleek and professional. My only small wish is that the water bottle pocket was a bit larger, but overall, it’s a reliable and high-quality backpack worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Storage

    Rated 5 out of 5 stars

    Can fit/protect two laptops and a tablet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bag! I recently traveled to California and had taken an iPad and Macbook Air with me. While I was in CA, I bought a Macbook Pro and an Airpods Max set. I also bought this bag because the bag I was using wouldn't have sufficed. I'd forgotten that I'd have to get all the tech home, but found that this bag had a place for every single item. Not only that, but each piece of hardware was protected and properly cushioned. It has an insane amount of pockets and with the bag being full of extra items, it still carried well. It never felt heavy and would still fit under an airline seat. About the only thing I can think of tha would be nice to have with this bag is for it to have a powerbank cable pass-through.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Love this backpack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel by suway to nyc everytday amd this bag is strong, light, and easy to clean. Plus it easily holds my laptop, switch, lunch, and a jacket if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Padding

    Rated 4 out of 5 stars

    Work backpack

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front pocket ripped in a week had to switch to the inside pockets, great space and versatility, comfortable, and protects my laptop well. Need more padding at the bottom so the laptop doest hit.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quality, Storage

    Rated 5 out of 5 stars

    Laptop backpack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged. Well made. Enough storage. Modern design compared to regular backpacks

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quality
    Cons mentioned:
    Padding

    Rated 5 out of 5 stars

    Well made product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened upon this in the store and it was the only one. It was kind of expensive, but I needed something that would fit my HP 17.3 inch laptop. It fits perfectly! There are plenty of pockets and lots of space without feeling bulky. The padding around the laptop compartment is good, the only area that doesn't seem to have sufficient padding is where the corners of the laptop are. Not a big deal if you're fairly careful setting your backpack down. It's attractive and I've actually gotten several compliments on it just by people passing by. I've only had this for about a month, but so far I have no complaints! While it was a little costly, I think it will be worth it in the long run because it seems to be made really well. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Storage

    Rated 5 out of 5 stars

    Very Nice Bag Looks Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bag looks great and is the perfect size for work or a one or two day trip. Great for taking on the plane. Tons of pockets and storage. Good protection for devices. Nice material which feels very strong and rich. Hardware/zippers look good and should last a long time. Very comfortable especially when worn on both shoulders. I was surprised how much I could fit for an overnight trip. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Storage

    Rated 5 out of 5 stars

    My new samsonite backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this backpack - it exudes elegance and sophistication. The material is of excellent quality, giving it a stylish appearance, yet it is also incredibly comfortable, spacious, and lightweight. Every day, I'm grateful for its functionality and convenience. It provides a secure space for my electronics, and the color always looks clean, adding to its attractive appeal. Thank you for creating such a wonderful product.

    I would recommend this to a friend
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