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Customer reviews

Rating 4.4 out of 5 stars with 767 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 767 reviews
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave Mounting hardware is trash Had to buy better mounting hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this low profile micro wave ... I have a small kitchen, so it looks and fits better than an average sized microwave. It does have the same capacity though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The look of Sleek

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice love the sleek look. I thought it was odd to pull it open on the side. I was expecting to push a button to be more modern with the look. Little pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit. Very pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with this unit and the transaction with Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Samsung microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not on display at the store, but my salesperson found what I needed online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, Bad packaging and included supplies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave looks great. Sleek and low profile. 3 stars due to these items: Only one screw in entire package. Templates were for a different set of microwaves. Instructions included were not for our microwave. Had to drill and hack since the templates were not correct. (Now I know why I dont read directions).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, 

      We appreciate you informing us about this. To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Beautiful microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful microwave. It is beautiful. It heats well and has easy quick heating options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart features and the sleek look. No issues since purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice microwave but the only downside is that it is not super user-friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know if we would like the slim line, but thought we would give it a try. Found out that's all we needed to do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish microwave that looks great in my kitchen and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shorter style. It gives more room for my stove top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition to kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what I needed for my small kitchen. Very happy with the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mkicoware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great a little small inside but works great would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just bought on clearance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought on clearance, will update review in a few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish get many compliments how slim and have not seen beforehand.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    I got a lemon!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks very nice installed. I like that it is slim. It’s been less than 25 days and the microwave is already broken. The keypad doesn’t work. Can’t return it because Best Buy has a 15 day return policy. Sucks! Now I have to deal with manufacturer to try to get my brand new microwave to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box, missing wall Mount, had to search for a month to find replacement bracket. Nice microwave, powerful fan, low profile is awesome.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dave Bal,

      We are happy that you like this Samsung microwave model with its exhaust fan and low-profile look fits your needs. We hope to help you with your future accessory or parts needs.

      I have shared the website of our authorized distributor for parts and accessories below. You may visit the website in the future when you need parts or accessories for your Samsung home appliances.

      https://samsungparts.com/pages/supports

      In addition, I have shared Best Buy's customer service department contact details below for your reference as well.

      Phone: (888) 237-8289
      Hours: 24 Hours a Day.

      Should you have questions in the future, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1147346897 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Mr JPA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and it heats the food very well with minimal heating of the dish used. I do wish it had a basic non-cooking timer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good condition

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition I like it Have to get it The best

    I would recommend this to a friend
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