Customer Ratings & Reviews
- Model:
- ME16K3000AW
- SKU:
- 4820201
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great microwave.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Quiet and great fit for my over the range.
I would recommend this to a friend It's decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok but the handle did break off. We got the warranty though so we were ok.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you very much for your feedback on one of our products, and we apologize for the inconvenience this may have caused you.
Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Your Reference Ticket Number: 1144809304
Thank you!
-Angelica
Great value microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item b/c of the brand recognition and the price. I also bought GeekSquad services for removal of my old microwave and installation of the new one. While the scheduling of the installation/removal was almost a month after purchase, when I finally got the item installed, it only took about 30 minutes. Totally worth the additional cost. We've had the microwave for over a month now and we've had not issues with it.
I would recommend this to a friendBroken handle :(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave had a broken handle. Wish I had known this before purchasing it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brownsuga!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel. I sincerely apologize for the inconvenience if the handle on your Samsung Microwave was broken, which was less than ideal. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
You may visit our parts website to check for the available handle. I'm providing a direct link for this model: https://www.samsungparts.com/Products/Parts_and_Accessories/ME16K3000AS/AA/Default.aspx.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144655382
Have a great day.
Melardo
Not functioning properly
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in September and issues started occurring a few months later in March. When you press stop the microwave starts. When you giggle the handle the microwave starts and stop on it’s own. Sometimes it warms up your food and sometimes it doesn’t.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Microwave not operating properly. You stated that your appliance was only 7 months old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143162421. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Price
Good entry level over the stove micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a real nice micro that has a fairly powerful fan. Nice unit for the price
I would recommend this to a friend - Pros mentioned:Performance
Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instruction manuals but works great. Installation was great.
I would recommend this to a friend - Pros mentioned:Performance
Recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Far better than the last one that i had
I would recommend this to a friend Works and looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an existing microwave. Unit works well all with the exception of having a night light. Last samsung had one.
I would recommend this to a friendBrand response from Samsung
Posted .Hi enzomn,
Thank you for giving us honest feedback about the design of the Samsung refrigerator. I understand that you wanted to see what's happening inside the microwave. Your feedback is very much appreciated, and it can help us improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144383272
^Rainly
Be Careful, Starts By Itself
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this microwave for over a year, it heats up food quickly and looks great. Downside, it starts by itself or stops in the middle of running. It seems to be an issue with the door connection. The forums I've read state that the connections need to be cleaned, which I've done several times, but doesn't usually make a difference. Instead, pushing the door up or down will stop it from running, or make it start again if it stopped running. The warranty period is one year, which is about the time I started having issues with it starting by itself.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Chardonnay45,
We appreciate your review of your overall experience with your Samsung microwave, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung microwave turns on by itself.
https://www.samsung.com/us/support/troubleshooting/TSG01001966/
For other concerns, do not hesitate to contact our Support Channels below to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144987838) to help our team pull up your information.
Thank you!
-Angelica
Poor replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this again. Power is low, controls are limited and it looks cheap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. We are glad to be the new addition to your kitchen. Thank you for choosing Samsung and being a part of our family. ^Brad
Great. Does everything I want it to.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the microwave for defrosting frozen food and for heating water. It serves both purposes very well. It also is very attractive.
I would recommend this to a friend- Pros mentioned:Performance
Nice low end oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This oven does what it is supposed to, fairly basic, no frills, but performs well
I would recommend this to a friend Ft nh ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ecru to kid ec dvd myth egg UK ok b r ec rv hunt r e egg th UK I
I would recommend this to a friend- Pros mentioned:Performance
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it for about a yeah and it still works great!
I would recommend this to a friend - Pros mentioned:Ease of use
Inexpensive best choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, versitile in use. Perfect replacement for previous microwave.
I would recommend this to a friend - Pros mentioned:Installation
Nice microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was not too bad scale of 1-10 a 4 it actually lined up pretty close to my old one would recommend to a friend
I would recommend this to a friend Good basic micro
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this Micro to match my Samsung Oven. Was very reasonable and has been working well since I got it. It’s a pretty basic micro, but I only reheat leftovers and make popcorn in it. Happy so far, but know it’s a basic entry level unit.
I would recommend this to a friendregistering a new microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great. I love it. I use it for warming things up. I don't do any heavy cooking in it. It is excellent. for what I want.
I would recommend this to a friend- Pros mentioned:Price
Excellent over the range micro for the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek,very modern and does the job for a really inexpensive price.
I would recommend this to a friend