Customer Ratings & Reviews
- Model:
- ME16K3000AW
- SKU:
- 4820201
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Excellent choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced my previous microwave and it is perfect. Heats the food evenly and faster. Just the right amount of features. My daughter has this one too.
I would recommend this to a friendGreat little microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a few weeks ago, its working fine,Does not have the stupid "Cook Time" button, you just dial in the numbers and hit Start
I would recommend this to a friendLasted less than two years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could have lived with the poor suction and overly loud vent fan however my Samsung model ME16K3000AS over-the-range microwave failed after two years (purchased July 2017, died in October 2019).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bill,
Thank you for reaching out. We appreciate your patience in sharing your experience with your microwave. I'm sorry to hear that it failed after two years of use. We would like to help you through this experience.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01207757/ if your microwave is not working.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ on why your microwave is making unusual noises.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, videos, links, and other resources that you might need for your microwave.
Also, as per checking your microwave has a one-year warranty for the parts and labor and ten years parts warranty for the magnetron. I recommend you check on this link https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA for the warranty information.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144213365.
-Noraina
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it a 4 because it was shipped to me without the turntable, but otherwise i have not had it long enough to give it a 5
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave starts onits own if door isn't closed all the way.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! We appreciate you taking the time to leave your feedback. I understand that your unit is starting on its own. I know that can be scary and I would like to help you rectify the concern by providing a troubleshooting link. (https://www.samsung.com/us/support/troubleshooting/TSG01001966/#microwave-starts-by-itself-with-no-interaction)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143976813
Thank you for choosing Samsung. ^Nic
Missing parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts. I eventually found some piece to accommodate, but it was very frustrating
I would recommend this to a friendExcellent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to combine with my white range in a small apartment. It works excellent! Ventilation system works really good and it helped me save space
I would recommend this to a friendVERY DISAPPOINTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was missing parts, some parts were damaged. It was a major undertaking to mount the microwave due to stripped screws (provided) that would know hold the microwave to the cabinet.
No, I would not recommend this to a friendPerforms to expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for the reputation that Samsung has on other items; Not disappointed. I'm satisfied with it and plan to continue using this brand in future appliances.
I would recommend this to a friendOkay microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a bad microwave I wish it had an LED light and airy the brackets they provide to mount it to the cabinet suck.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Efajardo24,
Thank you for giving us your feedback about the Samsung microwave. Our customer satisfaction is our topmost priority, and we will notate your suggestions regarding LED light and bracket concerns. Right now, we are continuously working to improve our Samsung products.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144239302
^Rainly
perfect.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine no issue. Installation was very hard though.
I would recommend this to a friendGood Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave with multiple functions. One drawback is no presets and limited buttons.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks, Bill! We're glad you took a moment to tell us about your Samsung microwave. We appreciate you! ^Lena
Great Power in a little bit smaller micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for an over the range micro that didn't stick out so far. Was surprised that this one did that AND had more power than the others.
I would recommend this to a friendThanks you!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. I would purchase it again. No issues with it
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality microwave for very reasonable price...excellent customer service to help with selection of best microwave for built-in space dimensions.
I would recommend this to a friendNo complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was a couple of days late. The install was pretty straight forward. So far, so good.
I would recommend this to a friendLove it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for over a year now and it's been working 100%. Excellent quality, durable, and top brand.
I would recommend this to a friendNice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice, but decided I wanted all appliances to match and returned it
I would recommend this to a friendMad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up from store took to house when I took it out it was missing all hardwear to hang it, it was already opened and put back on the self without anyone looking at it to make sure all parts were in it...very upset!!!
No, I would not recommend this to a friendJUNK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to leave 0 stars. This is the 2nd samsung microwave I have purchased in the past 5 years. The fan stopped working a few months ago, and now the start button doesn’t work. Thankfully, this one was less expensive. BOOOO Samsung! JUNK.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! Thank you for taking the time to leave your feedback. We are sorry to hear that the buttons do not work on your unit and the fan stopped. Below I have provided a link that will help rectify the concern.
(https://www.samsung.com/us/support/troubleshooting/TSG01001961/)
(https://www.samsung.com/us/support/troubleshooting/TSG01202710/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143957285
Thank you for choosing Samsung. ^Nic