Customer Ratings & Reviews
- Model:
- ME16K3000AW
- SKU:
- 4820201
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Missing parts
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was missing the glass turntable thus I couldn’t use it properly. This sucked because I was looking forward to putting it above my range.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much, Jojo, for letting us know about this. You can find replacement parts and accessories at SamsungParts.com or by calling 1-800-627-4368. ^Jecca
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is what we were looking for. Great value for the price.
I would recommend this to a friendHorrible microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t last 6 months without having to be repaired. Then, after it was fixed it stopped working again after the warranty was out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeff! I'm sorry to see that you are walking through this and I certainly want to help you. Get in contact with us so we can find another solution for you.
Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Toll-free calling: 1-800-SAMSUNG
^Rafael
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. Lots of room inside. I would buy it again
I would recommend this to a friendMakes strange sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice but the buttons are very hard to push. About a week after it was installed, it started making very weird sounds when on. Not sure how much longer it's going to last.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Brandon,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having issues with your microwave making strange and weird sounds and the buttons are hard to push. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ to guide you on the unusual sounds coming from your Samsung microwave.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001961/ as it has the step-by-step instructions on what to do if the control panel or the buttons on your microwave does not respond.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/ as it has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144253056.
-Noraina
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great microwave. I love the add 30 seconds feature.
I would recommend this to a friendNo bells or whistles, just a very good microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bells or whistles, just a very good microwave. Highly recommended.
I would recommend this to a friendVery powerful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over the stove are usually low power not this one!
I would recommend this to a friend200
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning We're sorry, but this item is no longer available for same-day shipping. You still might be able to pick it up today at a Best Buy store. or you can choose a new shipping speed
No, I would not recommend this to a friendGreat kitchen appliance but not installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the product is a great look to my kitchen but the installation was quite difficult because we had to drill more holes than we expected in order to uphold it above the stove and the instruction was semi-helpful.
I would recommend this to a friendLove my new microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance works great. The installer was very helpful.
I would recommend this to a friendNot turning ON
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is not working out of the box. As soon as I switch it on, it makes noise and not able to push Start button. The internal plate keeps on rotating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Avinash, I hear that you are having issues with your new Samsung Microwave turntable and light turning on without starting the machine. I apologize for the inconvenience and realize this is not okay. We would like to assist with a service so that your unit is working properly. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143358683. We thank you for being a part of our Samsung family. ^Brad
- Cons mentioned:Noise level
Returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was making a funny noise so the installer to me to return it and get a new one.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Co20,
Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Chrystel
Not what I thought.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons r so hard to enter. Sometimes I have to try 4 or 5 times. No "minute" button. Not happy w this product. Thought because it was Samsung it would b quality. Wish I tried it before we Pd to have it professionally installed.
No, I would not recommend this to a friendThe prices couldn't be beat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was very speedy, installation was a breeze,
I would recommend this to a friend40 days later stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box microwave and it stopped working less than 2 months later. Haven't talked to Best Buy customer service, will up date when I have.
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Panicum, I apologize for the inconvenience caused by this microwave. For further assistance with this, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been great so far. Lots of space inside. Very quiet.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product I highly recommend it must buy.
I would recommend this to a friendGood price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be good washer so far. Bought washer on-sale.
I would recommend this to a friendnice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's supposed to. ....................
I would recommend this to a friend