Customer Ratings & Reviews
- Model:
- ME16K3000AW
- |
- SKU:
- 4820201
Customer reviews
Rating 4.4 out of 5 stars with 2419 reviews
(2,419 customer reviews)Rating by feature
- Performance3.9
Rating 3.9 out of 5 stars
- Cook Settings4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 4 out of 5 stars
Great product but never realized how big it was in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave over was received in excellent condition. The employees who would use are very happy with it. For me, personally, I never realized how big it was in person. But taken as a whole, it was a great purchase at a nice price
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
It works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean lines, lots of functions and it works well. The first unit arrived damaged and I had to drive it back to the store to replace the model. Not a big deal, just a pain that so many appliances arrive damaged. The fan works. The clock works, and it heats food quickly. It is a microwave!
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great and specious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to purchase while on sale. I write my reviews late to make sure the product is working well. It has been months and I use it everyday numerous time. Never had a problem. Also, I used my sale saving to get the geek squad. Worry free as always.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .It's wonderful to hear that you've had such a positive experience. Thank you for being a valued part of the Samsung family. ^Lo
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works great, easy to ding up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It looks great and is very easy to use. My only issue is that it does ding up easily, so BE CAREFUL INSTALLING. The steel is very soft/thin.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to match my refrigerator, and eventually I will buy other matching appliances. I do not use the microwave very often, so I didn't need one with all kinds of bells & whistles. This works fine, and looks good. I really don't think I could have beat it for the price.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave to match my other Samsung appliances. I like the look of it and I would say it works good for the price. I originally had a much larger model with a lot more bells and whistles but it broke and this was the replacement. Overall I am happy with this microwave.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
No complaints here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Packaged well for protection. Easy to install. Great quality for the price. Loved the stainless steel name brand! Only thing that would have been better was if it was In stock when I went to buy it!
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
I wish I hadn't bought an open box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave itself seems to be good and easy to use with a pretty good price for an over the range microwave. The recirculation mode blows the air up instead of out and the screws to access the filter are farther back than the vents so it will need to stick out about an inch or two from the front of your cabinets to use recirculation. Unfortunately, I haven't gotten a chance to try how much suction it gets because it wasn't until I installed it that I figured out that there was a plate missing (along with several other parts, it was purchased excellent condition open box so it should have had all the parts) that covers the hole used to rotate the fan so despite blowing out the top strongly there was no suction. I remedied this with foil tape and then using a lighter to check, there did seem to be suction but now I need to figure out a new way to mount it since one of the mounting brackets broke since I had to use my own bolts to replace the missing bolts. (Also, the wrong template was packed with the microwave so now I have random holes in the bottom of my cabinet). Overall, the only complaint about the microwave itself that I have is the vent location and the location of the screws to change the filter.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase for me,the only bad thing that I can say about this microwave is that, sometimes I have to press the numbers harder the second time to get it started. But it does heat up the food fast&evenly
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value for a basic model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't use the microwave for anything elaborate - reheating, thawing, popcorn, etc. This is a "basic" model but it really does a great job for what we use it for. Installation was a snap - the instructions were clear and this unit was made for a do-it-yourselfer.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Sleek looks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't use a microwave everyday, maybe not even every week, but needed one anyway. The looks of this unit make the kitchen flow, and it looks much smaller than our previous unit, even tho it isn't. Extra bonus at a very affordable price!
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Excellent news, PJML. I'm delighted to hear that this microwave is the perfect addition to your home. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Installation
Rated 5 out of 5 stars
Compliments the kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Additional household appliance that does the required work for cooking, defrosting or reheating the food. It works fine. Color matches and contrasts colors in the kitchen. Installation was easy with the aid of another person and product installation instructions.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great microwave and range!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious microwave and functional range. I don't cook that often, so the range does the job in picking up the fumes of my cooking when I do simplistic to moderately complicated dishes. Its not too loud in my opinion. I am happy with this purchase.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Inexpensive and it shows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We picked up this over the range microwave based on price and then features. Once we got it installed and started using it, we noticed the door has already sagged a little. The microwave also makes a strange rattling sound when it runs. We also went to the extra effort to vent out the back to the outside only to find out the vent doesn't seat tight to the wall once mounted, meaning air escapes into the house and probably between the inside and outside wall. All these things combined add up to another disappointment with Samsung appliances. Does anyone make decent appliances these days? I guess you get what you pay for.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi knurlhall,
Thank you for reaching out to us and we are glad to know that you are using Samsung over-the-range microwaves. We apologize for the inconvenience of the microwave making noise, not venting properly, and the problem with the microwave's door. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend checking on links for basic troubleshooting steps: For the door sagged or not closing properly: Please see Precautions to avoid possible exposure to excessive microwave energy on page 3 on this user manual. For the vent fan is weak, please see page 28.
https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf
Microwave is making unusual noise:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
To help the inconveniences over the microwave, you may use this link for other troubleshooting guides:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144323066
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Price
Rated 5 out of 5 stars
Samsung quality!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave for some reason is anywhere from 50 to 100 dollars cheaper then most of the other microwaves for sale. This microwave is great! Samsung is always top of the line. And a great price!
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great look for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very modern looking micro ,goes well with other SS appliances! very easy to operate ...never even looked at operating instructions .Very fortunate it fit my previous micro spec and I could vent it vertically with ease.Took about 15 minutes to install
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Big size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New microwave is perfectly sized. Much bigger than our old one. Strong blower for stove exhaust. Opt in for the installation. Struggled a bit with the cabinets could have been taken care of by someone else.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Simple and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suits our needs for a microwave... we use it mostly to heat and defrost .. there are less features than more expensive ones but easy to use
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Just ok...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave to pair with my Samsung oven. It looks great, but has some design issues. The buttons are not easy to use. They require a hard push to operate. The vent fan setting for low is not much different than the setting for high, both are very loud. Finally, it doesn't heat up food consistently. Often, the bowl is so hot you can't touch it, but the food inside is barely warm.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
MicroWave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is easy to install over the gas stove. Has a guide for screw etc. Exterior is low mainte, oil does not stick or stain.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello MamaSu! Thanks for your review of this Samsung microwave! ^Ty





