Customer Ratings & Reviews
- Model:
- ME16K3000AW
- SKU:
- 4820201
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Work perfect. Looks very sleek!!!!!
I would recommend this to a friend- Pros mentioned:Performance
Love it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very very quiet and works really well
I would recommend this to a friend - Pros mentioned:Size
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and spacious stainless microwave and exhaust
I would recommend this to a friend - Pros mentioned:Price
amazing for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a bit small in side, but its amazing for the price
I would recommend this to a friend - Cons mentioned:Noise level
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we were getting our kitchen re-done, we picked it up in December 2020 so that it would be ready for installation for our kitchen remodel in March. The microwave was installed in our kitchen on March 8, 2021. Once the microwave was installed, we tried to heat up some food and the noise coming from it was so loud and so obnoxious that it sounded like it was about to go out. We bought a small counter microwave for the basement for half the price and it sounds 100% better than this microwave. Due to this noise and the fact that we are on a tight remodel schedule, we will not be able to use this microwave and we had to head out and buy a new one. Unfortunately, we are also outside of the range to return to this microwave to Best Buy so needless to say that this has been a disappointment all around.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Txtomo,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as the noise coming from it is very loud. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ to guide you if your microwave is making unusual noises.
In case of repair or replacement, you can check this link https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA for the warranty coverage of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144643521.
-Noraina
Great microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased, looks great in my basement kitchenette.
I would recommend this to a friendNice basic microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am only buying this as my 3 year old Samsung Microwave went out. If I did not have all new (3 years old) Samsung appliances, I would not have bought this. It should have lasted much longer than 3 years. My old GE appliances lasted over 20 years.
I would recommend this to a friendGreat microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has far exceeded my expectations. I was expecting a few flaws and little squirks with the microwave being such a low price point, but boy was I wrong! I've had no issues what so ever, and installation was a breeze. Highly recommended!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right price. Matches my range. Simple, easy to use.
I would recommend this to a friend Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is awesome. There is plenty of space for a rack but it is not designed to be able to add a rack. That’s my only disappointment with this product. I am very pleased with it.
I would recommend this to a friendCant go wrong for the $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. works as it should. Cant figure out the vent, exchast is super powerful but the suction from the bottom is little to non. Will mess with it when I have more time to.
I would recommend this to a friend- Cons mentioned:Noise level
Does its job
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Food warms up fast. Fan is a little loud. Have had for 2 years with no issues.
I would recommend this to a friend - Pros mentioned:Size
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to purchase item again to replace original. Original was Purchased and within a few months of use some buttons started to fail. First the number 5, the number 3 eventually only a few buttons worked. It lost all function including light and fan. It heats well, it’s spacious and nice looking but apparently cheaply made.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Andy! We are sorry to hear that your unit control panel is not responding. At this time we apologize for the inconvenience and would like to provide a link that will help resolve the concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001961/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143849412
Thank you for choosing Samsung. ^Nic
Works well, quiet, but smaller than thought.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, its quiet when its running and weve never had an issue for it. But the inside is white, and a tad smaller than the microwave we were replacing. This isnt really an issue, and we knew it when we bought it. But it is why Im only giving 4 stars.
I would recommend this to a friendGreat for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I missed the feature I old microwave had which was for example press the number 2, and the microwave will start running at 2 minutes. With the Samsung I have to press two zero zero AND start. But overall good microwave..
I would recommend this to a friend- Pros mentioned:Price
Functional n reasonably priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a non-working microwave. Delivered and installed as scheduled. Functional for my needs n reasonably priced than fancier models. Each cooking presets btn when pressed indicates a code, and the time associated with the code is only reflected when the start btn is pressed... just a little challenging n needs some getting used to, other than that all is good.
I would recommend this to a friend Good value for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to match our oven, it still shows some fingerprints, not a lot. The light is very dim, but the vent works well. All in all it’s a good microwave and it looks good in our newly updated kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
• Clean the microwave: http://bit.ly/35BjVv6
Thank you for being a part of the Samsung family! ^Cat
I like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced the Kenmore with this one to match the range my wife wanted. The features are a little different and it’s louder but works well. The power is higher than the other models available. Very nice looking.
I would recommend this to a friendQuiet and attractive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All above range microwaves are the same wattage these days, so this one is no more effective than any other. It is pretty, simple to operate, and does not make much noise. Lighting for range is ample, and fan fairly quiet. It was cheap and looks good, perfect for us.
I would recommend this to a friendWife and I love this microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So out of the blue my wife says she wants a new microwave. So you know what do now is get online and go shopping. Saw this one researched and I get on phone to double check they still had one in stock at my store. Marlene my sales associate helped me through, bought online easy as pie. Thanks.
I would recommend this to a friend