Customer Ratings & Reviews
- Model:
- ME16K3000AW
- |
- SKU:
- 4820201
Customer reviews
Rating 4.4 out of 5 stars with 2419 reviews
(2,419 customer reviews)Rating by feature
- Performance3.9
Rating 3.9 out of 5 stars
- Cook Settings4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, price, and installation process. Many appreciate its size, performance, and attractive appearance, frequently praising its sleek design and various features. Positive feedback also highlights the microwave's heating speed. However, some customers note that the microwave can be noisy, and the timer functionality has limitations.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this right before we sold our last house. It replaced the old vent with a microwave/vent-a-hood combo. It was pretty easy to install (if you are at all handy) and it was very powerful. It cooked way better than the old countertop unit we had. Popcorn was near perfect!
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
ALLI
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color of the Stainless Steel fits perfectly in our kitchen space. Only issue I have is there are no express button options.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product for theprice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my over the range microwave and the additional counter space it provides. My only suggestion is I wished it had a metal handle like my other Samsung appliances instead of plastic. It cheapens the product's appearance. Can we order a metal handle?
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice Microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with my set. it is a very nice microwave. the door does't feel as high of quality as I thought it would, and it is a bit smaller than I anticipated. But works well, the fan, light and options are great!
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, cambone. I'm happy to hear that you're enjoying this microwave. ^Lo
Rated 5 out of 5 stars
Great microwave Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely please with the Samsung microwave. All the features are exactly what I was expecting. The only thing that might be a problem for anyone with decreased strength in their hands are the buttons require a good amount of pressure to push. This might not be a good fit for an elderly person.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Looks amazing in my kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got an amazing deal with Best Buy on the full package and they did it all... removal and disposal of the old appliances and installation of the new ones. Great price, professional service, fast and reliable. Very pleased with purchase.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not expensive and it does what it is supposed to. Have not had good luck with Samsung microwaves in the past. Have had 2 go dead on me, but since the rest of my kitchen is Samsung I am trying again.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate the loyalty Daniel! And, we hope that you get to enjoy this microwave for a long time. ^Jecca
Rated 5 out of 5 stars
Hope Samsung is better than LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope the Samsung microwave is better than the piece of junk LG I bought from Best Buy the LG was barely used and lasted just over a year. We bought it along with an LG refrigerator which sounds like a diesel truck when running tried to get help from Best Buy and LG but as I figured none was given.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't have a lot of options, and the handle is plastic, which was disappointing, but I don't use a microwave a lot. I bought it because I was able to get an open box item for a very good price.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
easy use, but hard to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall, it's a good purchase. However, it was unexpected difficulty on installation by an experience technician. Therefore, we suggest do use BESTBUY install.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Ok so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this same exact microwave but in white so it was a quick install. The only thing that gave us an issue was that it was in shipped to us in DEMO MODE and it took us some time googling to get a remedy because even though SAMSUNG says its a 24/7 customer service operation, we were ultimately sent to voice mail on a Saturday afternoon. So Best Buy was great, as always. Came delivered to the store a day early. SAMSUNG, on the other hand, needs to do something about their weekend customer service call center.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave
I would recommend this to a friend Rated 5 out of 5 stars
Superior !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just remodeled our kitchen and this is a beautiful addition to our new kitchen. This microwave replaced our 3 yr old one and we are so happy at the ease and functionality of this. I'm going to buy another one for our business. And tell my friends how great this is. WHAT A DEAL !!!!
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Vent fan too loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave overall quality is not bad and very easy to operate. Have one very big issue the hood vent blower is very loud to the point I just stop using the fan. I am very surprised that Samsung would not have a better vent fan in this microwave. I love Samsung appliances but I'm very disappointed with the purchase.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kirk74,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the microwave making a loud noise. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds.
I highly recommend clicking these links below for a basic troubleshooting guide:
Microwave is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
The turntable does not rotate and is making noise:
https://www.samsung.com/us/support/troubleshooting/TSG01001970/
The operating noise is too loud. See page 28.
https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf
For future reference please click on the link below on how to clean microwave to avoid unnecessary repairs:
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16K3000AS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket name: 1144276917
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 4 out of 5 stars
Good microwave for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works as I expected it to. It does get a bit of a rattle when running sometimes. I find if I push up on the microwave from the bottom when it's running that the rattle stops, so it might just be something in how it was installed.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Samsung over the range microwave April 23 2020. It is a perfect match with my new range. So far everything has been running smoothly. My only complaints have been with the loudness of the vent which i have somewhat adjusted to and the amount of pressure needed to make some functions work. Would i purchase this microwave again no I would not. But I would upgrade since all of my appliances are Samsung products.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. We have plenty of models and different touch screens on them. When you were to upgrade, our best touch panel is glass. Thank you for choosing Samsung and being a part of our growing family. ^Brad
Rated 5 out of 5 stars
Working great so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just needed a replacement for a GE over range microwave that quit. The swap was real easy and my old mounting plate even matched for this Samsung unit. Working great for past two months. Buttons seemed to require a lot of pressure to activate but that seems to be getting better with use.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Working fine...But fingers and toes still crossed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works just fine. Fingers-crossed that it behaves because word on the street says that it's a bear if it needs repair later (eg. difficulty getting parts, etc)
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
No frills - works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. My only gripe is that it does not have the "auto" 1 minute cook if you press the #1. not a big deal, but had been used to that with previous microwaves.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very good microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband had to install it above our stove. It was tricky but he did a good job. The microwave it’s self, it great. Literally only flaw it has it the light is too dim. Even on high. But it works very well. Price is good.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been about a month, but so far the microwave has performed well. No complaints, but if you're like me you're probably going to upgrade the stove top light to an led...the original is useless.
This review is from Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend





